"I would have given this hotel a much higher rating were it not for the two women running the front desk, Rebecca and Jen.
The hotel itself was nice enough and the cleaning staff, breakfast staff and the two gentlemen who were at the front desk when I checked out were lovely.
There were multiple girls softball teams staying at this hotel the last weekend of May. And a lot of kids.
CLEARLY Rebecca and Jen (who has six kids of her own she was happy to share) actually HATE children. And any noise louder than a whisper. And anyone even daring to have fun.
They REPEATEDLY advised me that they "see everything in the hotel" thanks to 30 plus security cameras literally EVERYWHERE including one aimed directly at the pool (which I was 100% uncomfortable with being a teenage girl mom).
These two gems of humans regularly patrolled the hotel with their walkie talkies (when they weren't sitting at the front desk watching all the cameras) screaming at my team, other teams, a 4 year old boy skipping to the pool...for just being kids. Maybe a little too loud, maybe jogging in the halls. Yelled at them all. Multiple times.
My eldest daughter heard Rebecca (or Jen...semantics at this stage) yell at one of the Coaches of a team staying there "You're the problem. You need to leave" for no reason at all.
That Coach and her team left and stayed elsewhere.
Which is what we should have done.
Never in my life have I encountered such horrendous behaviour from hotel staff.
DO NOT STAY HERE EVER!!!!!!!!"
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