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"Needs refurbishing."

"The hotel is in a good area, it's close to bojangles and the famous "Haywood Smokehouse". The owners let us check in early which was a plus! The room is old looking, pillows were flat, there was some repairs. Room was clean. We might stay here again."

"Excellent! We will stay the place again soon."

"This place meets all our expectations we came when they had first bought the place, and we have periodically stopped by to check on renovation,, very nice to see people actually taking their profits and investing in their business they're doing a very GOOD job, THE PLACE IS COME A LONG WAY, KEEP UP THE GREAT WORK WILL BE BACK, close to everything we wanted to do, thank you see you soon, LIVE LIFE TO THE FULLEST CRAZY MIKE"

"So this is a family owned and operated. Its not fancy, but clean, friendly and convenient. We will definitely stay here again next time we are in town "

"We only stayed for one night and it was a basic hotel stay. Check in was quick and easy, my room was clean and the air got cold. Got a great night sleep then left early the next morning. It was a basic hotel room. Nothing fancy or frilly, but I paid a basic price for a standard room. As long as it’s clean and serves the purpose, I’m happy. I’d definitely stay again if passing through the area."

"The rooms were clean, it’s a quiet area with a beautiful view of the lake and Blue Ridge Mountains."

"Linda and Mike were outstanding hosts and welcoming to us. They were accommodating to special diet needs, and anxious to meet our requests. Food was delicious, the sitting area was cozy and our room was perfect. If it were possible we’d give 10 stars. Mike us a tour of the mill and a history of the property that made the whole experience fulfilling. "

"The maintenance of this property was quite poor. The air conditioning unit was super loud. The shower drain was clogged. The sink drain was clogged. The Bath fans had been disconnected and were inoperable. My reservation was confirmed for a handicap room, but when I arrived I was given a regular room on the second floor and there are no elevators. Overall my experience was quite unpleasant and I would never book another room at this location."

"TV not user friendly. Toilet sat Exceptionally low down those of us with bad knees, Pillows all had poor neck support."

"First the Dillard's house has the most beautiful view of the mountains it was so gorgeous we really loved eating in the front dining room and enjoying the delicious food at the restaurant. The staff was very nice, and we had a drink at the bar; Carlton the bartender was interesting and made a killer cocktail.🎉 Our room was very clean but it's a walk into the 1960s... The room furnishings were very old vintage upholstery 😬I would say but the mattress was new and the towels were clean.They had...

"If you’re looking for just okay, then this would be the place."

"Worth the price"

"Had a lovely and peaceful time in our very clean and well appointed yurt! Wish we could stay a lot longer to hike & explore this gorgeous area."

"Very nice stay. Loved the area. Sat in the cool air on the front porch in a rocking chair after a long day's drive. Frank was an excellent host. Quiet at night. "

"The mini houses are uniquely decorated and very clean and comfortable. The host is wonderful and went out of her way to communicate with us the check in process."

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"Very comfortable. Staff were exceptionally friendly and helpful. It was great having lovely restaurant and lounge right there. Our room was spotlessly clean and very comfortable. Highly recommend a stay here."

"Tim was wonderful and attentive! The lodge itself was beautiful! Highly recommend "

"Rude staff. To fill the form, the staff threw a pen."