2/10 - Tồi
Katie
Đi theo nhóm
01/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ
The hotel does not make it clear that some of the guest room do NOT have their own bathroom on their website and with room descriptions on third party sites. Simply stating, “shared bathroom” with no specific details or images is unclear and in my opinion, incredibly deceiving. The shared bathroom experience unfortunately made our stay at the hotel unenjoyable. From the moment we arrived, the bathroom was not cleaned, I got locked in the bathroom and it took over 20 minutes for the maintenance staff to come and unlock the door, and when we did use the shower, there was no soap in the shower stall so we had to use shampoo. To pay that type of price point for a hotel room, I would expect that it would have its own bathroom. On top of that, the amount of narrow stairs that we had to get to our room was also a unexpected, and disappointing surprise. I will not be recommending this hotel to any of my family or friends who will be travelling to the island in the future. In all due respect, I think I should be partially compensated for my stay.
Katie
Lưu trú 2 đêm vào Tháng 7, 2025
