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Comfort Zone Naples

Travelers return to this charming guesthouse after exploring Naples' historic sites, finding front-desk safes and helpful tour assistance waiting for them.

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Comfort Zone Naples provides a convenient retreat in central Naples where travelers connect using complimentary in-room WiFi. The smoke-free property offers express check-out service, and past guests particularly appreciate its strategic location near Port of Naples.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Room, Balcony

Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Room, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, Balcony

Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Royal Room, Sauna

Royal Room, Sauna | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Royal Room, Sauna

Highlights

Soundproofed
Individually decorated
Fireplace
Private indoor hot tub
Sauna
Air conditioning
Fridge
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Room, Sauna and Hot Tub

Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxury Room, Sauna and Hot Tub

Highlights

Soundproofed
Individually decorated
Fireplace
Private indoor hot tub
Sauna
Air conditioning
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony - Dependance

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Air conditioning
Fridge
Flat-screen TV
Pillow menu
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room with Balcony - Dependence

Deluxe Double Room with Balcony - Dependence | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room with Balcony - Dependence

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Air conditioning
Fridge
Flat-screen TV
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Kitchen and Whirlpool, City View - Dependance

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Room, Kitchen and Whirlpool, City View - Dependance

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
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About the area

Located in Naples City Centre, a neighbourhood in Naples, Comfort Zone Naples is near a metro station. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Spaccanapoli and Via Toledo. Naples Aquarium and Botanical Garden of Naples are also worth visiting.
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Map
Via Loggia Dei Pisani 25, Naples, NA, 80133

What's nearby

  • Piazza del Municipio - 3 min walk - 0.3 km
  • Port of Naples - 5 min walk - 0.5 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Via Toledo - 7 min walk - 0.6 km
  • Molo Beverello Port - 8 min walk - 0.7 km

Getting around

  • Università Station - 2 min walk
  • Montesanto Station - 15 min walk
  • Naples International Airport (NAP) - 27 min drive

Restaurants

  • ‪Gusto Marigliano - ‬4 min walk
  • ‪Kitebeer - ‬4 min walk
  • ‪Gran Caffè Pascucci - ‬1 min walk
  • ‪Vinecò Ristorante&Pizzeria - ‬3 min walk
  • ‪Il Pomodorino - ‬3 min walk

About this property

Comfort Zone Naples

Upscale guest house near Port of Naples
A short walk from Via Toledo and Molo Beverello Port, Comfort Zone Naples has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), express check-out and a front desk safe
  • A lift, smoke-free property and tour/ticket information
Room features
All guest rooms are individually decorated, and offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down duvets
  • Bidets, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Similar properties

Buffet
MediNaples
  • Breakfast included
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  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 236 reviews
The price is 1.641.251 ₫
2.080.773 ₫ total
includes taxes & fees
22 Jan - 23 Jan
MediNaples

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B4ACOXJ69L

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Frequently asked questions

Is Comfort Zone Naples pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Zone Naples?

Comfort Zone Naples doesn't offer parking.

What time is check-in at Comfort Zone Naples?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to midnight for a fee of EUR 15.

What time is check-out at Comfort Zone Naples?

Checkout is at 10:00 AM.

Does Comfort Zone Naples provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-11:00 PM on request. A fee of EUR 40 per room applies.

Where is Comfort Zone Naples located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of University of Naples L'Orientale - Palazzo del Mediterraneo, Port of Naples and Via Toledo. Molo Beverello Port and Spaccanapoli are also within 15 minutes. Università Station and Via Colombo - De Gasperi Tram Stop are within a 5-minute walk.

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Reviews

Comfort Zone Naples Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful! It had a sauna inside the room we were mind blown. Clean, well located simply amazing!
Stayed 1 night in Sep 2025

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick easy check in. Woman working front desk was very nice. Great location to sites. Clean room, bed comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you!
Stayed 1 night in Aug 2025

6/10 Okay

Daniella

Disliked: Cleanliness, amenities, property conditions & facilities
It’s okay…to sleep one night and thats it. We arrived at 8pm and hotel is located in a dark alleyway.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Vonetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Stayed 2 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
All'accoglienza personale disponibile e simpatico. Posizione centralissima e comoda per raggiungere tutto. Colazione top al bar. Unica pecca è stata il servizio di deposito bagaglio il giorno della partenza. Nessuno alla reception e nessuno che rispondeva al telefono nel momento in cui dovevamo ritirare i bagagli
Stayed 2 nights in Dec 2025

10/10 Excellent

NICOLA

Liked: Cleanliness, amenities, property conditions & facilities
stanza pulita e molto confortevole, Annalisa top!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Akshubhitha

Liked: Cleanliness, amenities, property conditions & facilities
You get exactly what is advertised. My only hiccup was that the heat doesn’t turn on in the city of Rome till 15th Nov and I was cold before that 😅
Stayed 2 nights in Nov 2025

6/10 Okay

Mario

Liked: Staff & service
Posizione ottima, troppi scalini nella camera, sono pericolosi
Stayed 1 night in May 2025

6/10 Okay

Taerik

Disliked: Room comfort

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Stayed 1 night in Apr 2025

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022

6/10 Okay

lucilla

Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!
Stayed 1 night in Nov 2021

10/10 Excellent

Pablo, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Siamo stati benissimo, Annalisa ci ha fatto il check-in e soddisfatto le nostre esigenze in tutto e per tutto rendendosi sempre disponibile. La camera bellossima, Suite Royale, non volevamo più andare via! La zona ben servita, raggiungibile facilmente con i mezzi pubblici e accanto ad attrazioni turistiche storiche messe a disposizione del pubblico in modo generoso (Castel Sant'Elmo e Castel dell'Ovo)
Stayed 1 night in Jan 2020

8/10 Good

Friederike

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes Zimmer in guter Lage.

Schönes, sauberes und modernes Zimmer. Allerdings hatte es ein bisschen den Stil eines AirbnB.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
La encargada Annalisa y la señora de limpieza personas encantadoras. Las personas de recepción muy despistadas y contándonos “una de indios” para justificar el retraso de la entrega de las habitaciones. Uno de los ascensores funcionaba sólo si le echabas 0,20€!!!!
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena zona. Habitación amplia, limpia, todo funciona El personal de limpieza de habitaciones mal El personal de recepción correcto
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accoglienza super, stanza grande e moderna, colazione eccellente.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Establishment was pretty solid. some operation manual for the jacuzzi would have helped. Additionally wifi was pretty bad. I appreciate the possibility to watch netflix in the rooms. But obviously this is just possible with an appropriate wifi. I cant judge the wifi for all rooms. but definitely some rooms are out of range to stream or even to use wifi on mobile phones.
Stayed 3 nights in Nov 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem!
Stayed 1 night in Oct 2019