Mặt tiền nơi lưu trú - ban đêm

Nhận xét về Comfort Inn Downtown Nashville - Music City Center

3 out of 5

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 102/216 nhận xét" "
Đánh giá 8 - Tốt. 56/216 nhận xét" "
Đánh giá 6 - Được. 30/216 nhận xét" "
Đánh giá 4 - Kém. 14/216 nhận xét" "
Đánh giá 2 - Tồi. 14/216 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

jonathan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms at Comfort Inn Downtown Music City Center are spacious, tastefully decorated, and equipped with all the amenities one could need for a comfortable stay. The bed was plush and inviting, ensuring a restful night's sleep after a day of exploring the vibrant city of Nashville. I particularly appreciated the thoughtful touches such as the coffee maker, microwave, and refrigerator, which added to the convenience of my stay. However, what truly sets this hotel apart is the exceptional service provided by the front desk staff. From the moment I checked in, I was greeted with warmth and hospitality. The staff members were attentive, knowledgeable, and always willing to go above and beyond to ensure that my needs were met. Whether it was providing recommendations for local attractions or assisting with any inquiries I had, they were consistently friendly and accommodating.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property itself is immaculately maintained, with clean and spacious rooms that offer all the comforts of home. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city. Additionally, the room amenities were top-notch, including a coffee maker, microwave, and refrigerator, which added to the convenience of my stay. One of the highlights of my experience was the exceptional service provided by the front desk staff. They were friendly, professional, and always willing to go above and beyond to ensure that my needs were met. Whether I had questions about local attractions or needed assistance with arranging transportation, they were more than happy to help, making me feel valued as a guest.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Paul J

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love this place. Stay here each time I’m in Nashville. Walking distance to Broadway Honkeytonk way. Great breakfast too, eggs made to order.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

amy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stayed at this hotel twice this year already!! It is a GREAT location from everything! This last trip I got to use the pool which was amazing! I highly recommend this place and will stay there again in the future. I would say the only downside is it could use updates, but that would drive the price up which is currently quite reasonable
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 23/05/2024
Hi Amy,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville. We're thrilled to hear that you enjoyed our hotel's great location and had a fantastic experience using the pool during your last trip. Your recommendation means a lot to us, and we truly appreciate your loyalty. We understand your feedback regarding the need for updates, and we'll certainly take it into consideration as we continue to improve our property. We can't wait to welcome you back for another amazing stay in the future!

8/10 - Tốt

D.

Thích: Nhân viên & dịch vụ
although the grounds are dated. everything worked and was clean. i can’t complain.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 23/05/2024
Hi D.,Thank you for your feedback! We're glad to hear that despite the dated grounds, everything in the hotel worked well and was clean. Providing a functional and clean environment for our guests is a top priority, and we're pleased that we met your expectations in this regard. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - Tốt

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very accommodating
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 23/05/2024
Hi John,Thank you for your kind words! We're delighted to hear that you found our team accommodating during your stay. Ensuring that our guests feel welcome and well taken care of is a priority for us, and we're thrilled that we could meet your needs. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - Tốt

Kosh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The only drawbacks are that it is a little tired and needs a facelift. Our room was quite cluttered hand cramped with unneeded furniture.
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Kosh,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that overall, you had a positive experience during your stay. We appreciate your input regarding the need for a facelift and will take this into consideration as we continually strive to improve our accommodations. Your comfort and satisfaction are important to us, and we will review the room layout to ensure that it is optimized for our guests' convenience. We value your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.

4/10 - Kém

Kathleen

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was terrible, dirty furniture damaged as well as room. Ceiling had holes in bathroom, cracks all over. Door did not close completely, overall dirty everywhere. Not at all even close to pictures on line. Pool/ patio area was ok but that was it.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Kathleen,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - Xuất sắc

Lynn

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’m a very picky person, especially when it comes to cleanliness. This property was amazing at how clean it was. The breakfast and the area for the breakfast was spotless. I felt very comfortable there. It’s just a few blocks off of Broadway very easy to walk and you could a great deal of savings in price. I would highly recommend this hotel.
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Lynn,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our property to be exceptionally clean and that you felt comfortable during your stay. Providing a spotless environment for our guests is a top priority, and we're glad we could meet your expectations in this regard. It's wonderful to know that you enjoyed our breakfast offerings and found the breakfast area to be spotless as well. We appreciate your kind words and are delighted that you found our location convenient for exploring Broadway. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we look forward to welcoming you back for another enjoyable stay in the future!

4/10 - Kém

Sandra

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The deodorizer they use to clean the rooms was horrible, we had a headache within five minutes of entering room. The staff did give us new room which had less odor but it was next to breakfast entrance and every time someone opened the door it slammed and woke us.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Sandra,Your comfort and well-being are of the utmost importance to us, and it's disappointing to learn that we fell short in providing you with a pleasant stay. We will address the issue with the deodorizer to ensure that it does not cause similar problems for future guests. Additionally, we will look into ways to mitigate the noise disturbance caused by the breakfast entrance to ensure a more restful environment for our guests. We hope to have the opportunity to regain your trust and provide you with a significantly improved experience in the future.

2/10 - Tồi

Chuan

Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Chuan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 - Tồi

Danilo

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
they have to do something about those bugs, a million of them are attacking people
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 21/05/2024
Hi Danilo,Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we take reports of pests very seriously. Our team will immediately investigate and take appropriate measures to address this issue to prevent any further occurrences. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 - Xuất sắc

Jose

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The breakfast was outstanding. The customer service was above and beyond. The rooms where very comfortable.
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 21/05/2024
Hi Jose,We're delighted to hear that you enjoyed your experience at Comfort Inn Downtown Nashville! Providing outstanding breakfast options, exceptional customer service, and comfortable rooms are top priorities for us, and we're thrilled that we exceeded your expectations in these areas. Your satisfaction is our ultimate goal, and we're pleased to have had the opportunity to make your stay memorable. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!

8/10 - Tốt

Tammy

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 22/05/2024
Hi Tammy,Thank you for taking the time to rate your stay at Comfort Inn Downtown Nashville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 - Được

Karen

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Management trả lời vào 21/05/2024
Hi Karen,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - Tốt

Judy Cadmus

It was close to places to eat and bars. Away from downtown.
Lưu trú 4 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 19/05/2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

Stephanie M

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love it will be back :)
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 17/05/2024
Hi Stephanie,Thank you for your delightful feedback! We're thrilled to hear that you loved your stay with us and plan to return. Providing a wonderful experience for our guests is our top priority, and we're so pleased that we succeeded in making your stay enjoyable. Thank you for choosing Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

10/10 - Xuất sắc

Lindsay

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved having a pool, the massage chairs in the lobby were great. And the snack market where we could get late night snacks was a great feature
Lưu trú 5 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 17/05/2024
Hi Lindsay,Thank you for sharing your wonderful feedback! We're delighted to hear that you enjoyed our pool, the massage chairs in the lobby, and the convenience of our snack market for late-night snacks. We strive to provide amenities that enhance our guests' experience, and it's fantastic to know that these features added to the enjoyment of your stay. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - Tốt

James

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
fine
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 17/05/2024
Hi James,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 - Tốt

Lindy

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 16/05/2024
Hi Lindy,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Xuất sắc

Beth

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The beds were very comfortable and the room was clean
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 15/05/2024
Hi Beth,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found the beds to be very comfortable and the room clean. Ensuring our guests' comfort and satisfaction is our priority, and we're pleased that you had a positive experience with the accommodations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

4/10 - Kém

James

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Add 16 dollars and change for parking! Never stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 14/05/2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to parking fees, being charged. Parking fee is mentioned on website. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

Virginia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was great
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 14/05/2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 - Xuất sắc

jeremey

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel close to downtown Nashville.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Management trả lời vào 14/05/2024
Hi Jeremey,Thank you for your kind words! We're thrilled to hear that you found our hotel to be excellent and appreciated our convenient location close to downtown Nashville. Your satisfaction is our priority, and we're glad we could provide you with a pleasant experience. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - Xuất sắc

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reasonable price at a good location
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 14/05/2024
Hi Thomas,Thank you for your feedback! We're pleased to hear that you found our hotel to offer a reasonable price and a good location. Providing value and convenience for our guests is important to us, and we're glad that we met your expectations in this regard. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

10/10 - Xuất sắc

Melissa

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Parking is available, but costs an additional fee that I was unaware of prior to arriving.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 15/05/2024
Hi Melissa,Thank you for providing feedback about your recent stay with us. We're glad to hear that you found parking available at our hotel. We understand the importance of transparency regarding pricing, and we regret any misunderstanding in this regard. We will review our communication processes to ensure that all guests are informed of any additional fees prior to their arrival. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 - Kém

COLIN

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No a nine place. Kind of a sketchy area poorly lit. Elevator is not working, only has two floors
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 13/05/2024
Hi Colin,Thank you for your feedback regarding your recent stay at our hotel. Your safety and comfort are our top priorities, and we take your comments seriously. We will address the lighting around the property to ensure it is sufficient for our guests' peace of mind. Additionally, we are actively working to resolve the elevator issue to minimize any disruptions during our guests' stays. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - Được

Nancy

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The elevator was out of order… never got it working by the time we left. The furnitures in the room is outdated and too dim.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 13/05/2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to lift out of order. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - Được

Aaron

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Once we got our stuff in the room we turned on the desk lamp it sparked it had multiple exposed wires, one of the beds had multiple broken spring boards, and one of the drawers handle was very loose to the point we had to open it from the sides in fear the handle would break, breakfast drinks tasted old close to expiration, the only good thing was the staff was quick to getting a new lamp for the desk, go to Hampton inn or any other hotel for a little more this hotel aint worth the money
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 13/05/2024
Hello Aaron, We appreciate you sharing your recent experience with us. We regret to hear about the issues you encountered during your stay. Your feedback will be shared with our team to ensure that we continue to improve our services. Our staff is dedicated to addressing any concerns promptly. We hope you consider giving us another chance to exceed your expectations in the future.

10/10 - Xuất sắc

Parker blair

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is within walking distance to broadway, Ubers are cheap if you don’t want to walk, also can rent scooters to ride back and forth great location
Lưu trú 5 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 10/05/2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 - Tốt

Annie

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Great location, a bit dated but friendly staff
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 10/05/2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Decent location
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 10/05/2024
Hi Michael,Thank you for your feedback about your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that you found our location to be decent and suitable for your needs during your visit. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.

4/10 - Kém

Ann

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 10/05/2024
Hi Ann,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Xuất sắc

Manuela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 10/05/2024
Hi Manuela,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Downtown Nashville. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 - Được

Danny

Nothing unique… older motel style. Room was decent.
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 08/05/2024
Hi Danny,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found your room to be decent despite the older style of our property. We appreciate your understanding and flexibility regarding the style of our accommodations. We continuously strive to maintain a comfortable and welcoming environment for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - Được

Jean Louis

Hôtel à 20 mns à pied des festivités de Nashville. Bon accueil.
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 07/05/2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

6/10 - Được

Alyssa

Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 07/05/2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 - Tốt

Peggy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The property was a very basic hotel which for our needs was fine. It needed updated but we felt safe and didn't have any issues with our stay.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relation Management trả lời vào 06/05/2024
Hi Peggy,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that our hotel met your needs and that you felt safe during your stay. While we appreciate your understanding about the need for updates, please know that we continuously strive to improve our facilities and services to provide a better experience for our guests. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we hope to have the opportunity to welcome you back for another visit in the future!

6/10 - Được

Samantha

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is just a basic hotel. We booked this place for convenience and the price. We only stayed for one night which this was perfect for just that. Only thing that was very annoying is that we got a phone call at 1am and 10 seconds later a knock on our door which was weird.
Guest Relation Management trả lời vào 06/05/2024
Hi Samantha,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that our hotel provided convenience and met your needs for a one-night stay.We have taken note of your concern, and we will investigate this matter further to ensure it doesn't happen again in the future. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 - Tốt

Brian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very easy walk to downtown and the gulch area.decent breakfast,nice pool area
Lưu trú 4 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Brian,We are delighted to hear that you enjoyed our convenient location near downtown and the Gulch area, as well as our breakfast offerings and pool area. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

8/10 - Tốt

Erica

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relation Management trả lời vào 06/05/2024
Hi Erica,Thank you for taking the time to rate your stay at Comfort Inn Downtown Nashville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 - Tốt

Cheryl

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Recently stay here while in town for a Morgan wallen concert and it was great. Pool was open which was awesome because it was so hot. I was expecting a dump based on reviews I read on google but we were pleasantly surprised and enjoyed our stay. Staff were all super nice and helpful. The front desk can smile and be more welcoming but other that the staff were fabulous. I would recommend this hotel. You will walk a lot wear good shoes to walk around.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Cheryl,We are pleased to hear that you enjoyed your stay with us and that you found our pool and staff to be accommodating. Your feedback about the front desk team is appreciated, and we will share it with the appropriate department for consideration. We look forward to welcoming you back again in the future. Please contact management directly if you have any further concerns.

8/10 - Tốt

Sam

Đi cùng gia đình
Walking distance to city center.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Sam,We're pleased you found our hotel conveniently located near the city center. Your feedback is appreciated as we strive to offer a prime location for our guests to enjoy the area's attractions. We hope you had a wonderful time exploring the city during your stay with us.

8/10 - Tốt

Richard

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My only issue is due to the location being next to the highway and on a busy street. It was loud at some hours of the night. The property was awesome in terms of cleanliness and amenities.
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Richard,We appreciate your positive feedback on our cleanliness and amenities. We apologize for any inconvenience caused by the noise from the highway and busy street. We strive to make our guests' stays as comfortable as possible and regret that this aspect fell short of your expectations.

10/10 - Xuất sắc

Melissa

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay!
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Melissa,We are delighted to hear that you enjoyed your stay with us! Your positive feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

10/10 - Xuất sắc

Carmella R

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was outstanding. The free breakfast was very good. Only issue is the scent of the cleaning products used was overpowering.
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Carmella R,We appreciate your kind words about our staff and breakfast offerings. We'll share your feedback regarding the cleaning products with our team for future improvements. Should you have any further concerns, feel free to reach out to our management team directly.

8/10 - Tốt

Rachel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
We liked how easy it was to get where you wanted to go. So much was within walking distance, but even when needing a ride it was quick. Breakfast offered many options and was very good. Rooms are a bit dated, but everything worked as it should. Fridge stayed cold, showers were hot, and ac kept the room comfortable. Housekeeping brought fresh towels every day.
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Relation Management trả lời vào 03/05/2024
Hi Rachel,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed our convenient location, with many attractions within walking distance and quick access to transportation when needed. We're also glad that you appreciated our breakfast offerings and that everything in your room worked well despite the dated appearance. Ensuring functionality and comfort for our guests is important to us. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we look forward to welcoming you back for another visit in the future!

6/10 - Được

Kelly

Đi cùng gia đình
convenient to downtown. Breakfast was great. Rooms need updating.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relation Management trả lời vào 03/05/2024
Hi Kelly,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel convenient to downtown and enjoyed our breakfast offerings. We appreciate your comments about the need for updating our rooms. Your feedback is valuable to us, and we will take it into consideration as we work towards enhancing our guests' experiences. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we hope to have the opportunity to welcome you back for another visit in the future.

6/10 - Được

Blake

Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relation Management trả lời vào 23/05/2024
Hi Blake,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you for choosing Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

10/10 - Xuất sắc

Julie

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was in a great location the staff were very friendly and helpful the breakfast area was fantastic 10 out 10 for the cook thank very much I will be returning soon and hope to stay at the same hotel also advise my family and. friends to stay here as well .
Lưu trú 4 đêm vào Tháng 4, 2024
Guest Relation Management trả lời vào 03/05/2024
Hi Julie,We're delighted to hear that you had such a positive experience during your stay at Comfort Inn Downtown Nashville! Thank you for your kind words about our great location, friendly and helpful staff, and fantastic breakfast area. We're especially thrilled that you enjoyed the food prepared by our cook! Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay.