Travelers start their day with a generous buffet breakfast before catching up on work or relaxing beside the welcoming indoor pool at this Nashville hotel
Choose dates to view prices
Photo gallery for Embassy Suites by Hilton Franklin Cool Springs
Located in the business district, Embassy Suites by Hilton Nashville South Cool Springs offers practicality and comfort. Guests enjoy daily breakfast buffets, evening manager's receptions, an indoor pool, and an on-site cafe. Laundry services and luggage storage add convenience.
Located in Franklin, Embassy Suites by Hilton Franklin Cool Springs is in the business district. SOAR Adventure Tower and The Square are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit CoolSprings Galleria and The Factory. Looking to enjoy an event or a game while in town? See what's going on at Crockett Park Tennis Center, or consider a night out at The Bluebird Cafe. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Franklin travel guide
820 Crescent Centre Dr, Franklin, TN, 37067
What's nearby
CoolSprings Galleria
1 min drive - 1.4 km
Vanderbilt University
17 min drive - 31.0 km
Broadway
18 min drive - 32.4 km
Grand Ole Opry
24 min drive - 44.8 km
Aspen Grove Park
1 min drive - 1.4 km
Getting around
Nashville Riverfront Station
18 min drive
Nashville International Airport (BNA)
23 min drive
Restaurants
Chick-fil-A
3 min drive
Starbucks
3 min drive
Chuy's
3 min drive
Panera Bread
3 min drive
Drake's
3 min drive
About this property
Embassy Suites by Hilton Franklin Cool Springs
Hotel near CoolSprings Galleria
Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Franklin Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
An indoor pool, along with sunloungers
Self-parking (surcharge), an electric car charging station and express check-out
Express check-in, a TV in reception and a gift shop
Free newspapers, a computer station and luggage storage
Guest reviews give top marks for the breakfast and helpful staff
Room features
All 250 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with designer toiletries and baths or showers
37-inch HDTVs with premium channels
Separate sitting areas, recycling and fridges
Similar properties
La Quinta Inn & Suites by Wyndham Nashville Franklin
La Quinta Inn & Suites by Wyndham Nashville Franklin
Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
Available in some public areas: Free wired internet
Parking and transport
Electric car charging station on site
Secured parking on site (USD 12 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Things to do
24-hour gym
Indoor pool
Stereo
TV in common areas
Family friendly
Grocery/convenience store
In-room cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Living room
Separate bedroom
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
24-hour business centre
Computer station
Conference centre (16,000 square foot of space)
Meeting rooms
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
9 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2001
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
37-inch LCD TV with premium cable channels
Pay films
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Recycling
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from February 2 2026 to March 31 2026 (dates subject to change):
Fitness facilities
Swimming pool
The property will be renovating from 13 December 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
Dining venue
Front desk
Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 9.95 (rates may vary)
Secured self-parking fee: USD 12 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin
Frequently asked questions
Does Embassy Suites by Hilton Franklin Cool Springs have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
The swimming pool will be unavailable from February 2 2026 until March 31 2026 (dates subject to change).
How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on 2 Apr 2026 start from 3.414.522 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Embassy Suites by Hilton Franklin Cool Springs pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Embassy Suites by Hilton Franklin Cool Springs?
Self-parking is available for USD 12 per day.
What time is check-in at Embassy Suites by Hilton Franklin Cool Springs?
Check-in begins at 4 PM.
What time is check-out at Embassy Suites by Hilton Franklin Cool Springs?
Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).
Where is Embassy Suites by Hilton Franklin Cool Springs located?
Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Embassy Suites by Hilton Franklin Cool Springs Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was excellent. The issues were that the room did not seem to be up to the Hilton quality that I expect. The bedroom 2nd bed was against the wall so there was only one way to get into bed. There was no working exhaust fan in the bathroom. The water pressure was not great. Also, at the open bar there was only one bartender resulting in long waits to get a drink.
The only downer was the renovation that was taking place. There was a lot of noise during the day time. Other than that the room we had was quiet during the night, clean and comfortable, andbreakfast was very good.
The staff was very friendly and amiable. The breakfast was great specially the option of custom made omelets! Dario and Carmen were very nice and attentive.
Francisco
Stayed 5 nights in May 2025
8/10 Good
Monica
29 May 2025
Liked: Cleanliness, staff & service, room comfort
The hotel is in a great location. The staff was friendly and the room was clean and spacious including the additional room. The room as a whole was a little outdated and needed some updates.