Khu sảnh

Nhận xét về La Quinta Inn by Wyndham Nashville South

2.5 out of 5
La Quinta Inn by Wyndham Nashville South
4311 Sidco Dr, Nashville, TN

Nhận xét

5,0
Đánh giá 10 - Xuất sắc. 125/1133 nhận xét" "
Đánh giá 8 - Tốt. 129/1133 nhận xét" "
Đánh giá 6 - Được. 219/1133 nhận xét" "
Đánh giá 4 - Kém. 265/1133 nhận xét" "
Đánh giá 2 - Tồi. 395/1133 nhận xét" "

4,6/10

Sạch sẽ

6,0/10

Nhân viên & dịch vụ

4,6/10

Tiện nghi, dịch vụ

4,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

5,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Kevin

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
rooms were outdated. Mattresses were dirty. outlet to the refrigerator and microwave would only support one or the other.
Lưu trú 2 đêm vào Tháng 5, 2024

2/10 - Tồi

Julie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We checked out two nights early and switched hotels. Pool has clearly not been used in years. All the pool furniture was heaped in a rusted pile. Our room was dusty with hairs behind the bathroom door. Also, television was broken. Staff were so kind but it couldn’t save the experience.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Shauntisha, Houston

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked that property was peaceful
Lưu trú 2 đêm vào Tháng 5, 2024

2/10 - Tồi

Marissa

Đi theo nhóm, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was disgusting. Not vacuumed, bathroom was nasty. The shower had a dirty handprint on the wall along with hair. The room smelled dank and the smell hit you in face when you walked in. Thankfully we were coming back from a camping trip so we had sleeping bags and pillows in the car that we used and just pulled the blankets off. I will never, ever stay at a La Quinta again.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 27/05/2024
Hello Marissa, Thank you for sharing your feedback with us. We sincerely apologize for your disappointing experience. Your comments have been noted, and we will address the concerns internally. Our aim is to consistently provide a clean and comfortable stay for all our guests.

4/10 - Kém

Stephanie

Đi cùng thú cưng, Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed was comfortable, but the shower did not work well. The Breakfast was lacking in variety and the coffee was not made. I would not stay at this hotel again.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Stephanie,We appreciate your feedback regarding your recent stay with us. We regret to hear that the shower did not meet your expectations and will address this with the team. Your comments on the breakfast selection and coffee will be forwarded to the appropriate department for review. Your insights are valuable to us as we strive to improve our services for future guests.

6/10 - Được

Todd

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
This hotel was the least expensive in the area. I was only staying one night. All I needed was a bed and shower. That’s what I got. They do provide some things for breakfast but it is very sub standard. I went to the Waffle House about 30ft away. The room was clean, the AC worked well.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Todd, We appreciate your feedback on your recent stay with us. We are pleased to hear that you found your room clean and the AC working well. Our team strives to provide a comfortable experience for all our guests. Should you have any other comments or suggestions, please feel free to reach out to us.

2/10 - Tồi

Brandy

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Extremely unsafe ! People laying around outside. People sitting in cars and on the hoods of the cars. A lot of people walking around. My children were crying and didnt want to get out of the car. We had to leave immediately because it felt unsafe.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Brandy, We apologize for your experience. Your safety is our top priority, and we have security measures in place. For further assistance or information on safety procedures, please reach out to our management team.

6/10 - Được

Crystal

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bathrooms were very dated and the carpet was sticky . The outer doors were dirty and the tub was yucky
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 21/05/2024
Hello Crystal, We appreciate your feedback and apologize for any inconvenience you may have experienced. Rest assured that we will address these concerns internally to ensure a more pleasant stay for our future guests. Thank you for bringing this to our attention.

6/10 - Được

Sherilyn

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Building us old. There was mold in the bathroom. I was only sleeping there 1 night so it wasnt a problem.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 17/05/2024
Hello Sherilyn, We appreciate your feedback regarding your recent stay with us. We take all guest comments seriously and will address the issue you mentioned to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 - Tồi

Nicole

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Besides the fact that the hotel room was filthy and maintained there was no access to the second floor unless you carried your luggage all the way up the stairs the pool was Pons gum which I have photos of I would not recommend anyone staying at this hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 14/05/2024
Hello Nicole, We regret to hear about your recent experience and appreciate your feedback. Our team will address the cleanliness concerns and accessibility issues you mentioned accordingly. Thank you for bringing this to our attention, and we hope you consider reaching out to our management team to discuss this further.

2/10 - Tồi

Susila

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 13/05/2024
Hello Susila, We apologize for any inconveniences during your stay. Please reach out to us directly with any specific feedback so we can address your concerns and improve our services for future guests.

10/10 - Xuất sắc

Michelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff and easy check in
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 10/05/2024
Hello Michelle,We are delighted to hear that you found our staff friendly and your check-in process smooth. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay.

2/10 - Tồi

Carmen

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nasty all over. Dirty, stained towels, sheets, carpet. Building ran down, pool dark green. No exaggeration.
Lưu trú 3 đêm vào Tháng 5, 2024
Manager trả lời vào 10/05/2024
Hello Carmen, We're sorry to hear about your experience. We take all feedback seriously and will address your concerns internally to ensure our high standards are met. Guest feedback helps us improve our services for future visits.

4/10 - Kém

Brianna

Đi theo nhóm
Không thích: Sạch sẽ
Not like the pictures.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Brianna,We apologize if our hotel did not meet your expectations. Feedback is valuable for our continuous improvement. Please contact management so we can better understand your concerns.

10/10 - Xuất sắc

larreine t., Woodstock

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice price for the place. Everyone was friendly!
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello larreine t.,We're thrilled to hear you found our prices attractive and our team friendly! We aim to provide great value with excellent service to all our guests. Your feedback is appreciated and we hope to welcome you back soon.

4/10 - Kém

Hayley

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 08/05/2024
Hello Hayley, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any specific feedback you have from your stay. We appreciate your input and strive to improve based on guest experiences.

4/10 - Kém

Kelly

Đi cùng gia đình và trẻ nhỏ
The room was disgusting. Very dirty. The beds were made but there were stains everywhere. The shower was dirty and the chairs had stains. The outside area was gross and the cable tv was not working. The nightly rate was increased for whatever reason and in my opinion it was extremely high for the quality of room. Will not stay there again and would not recommend.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 06/05/2024
Hello Kelly,We value your feedback and apologize for falling short of expectations. Should you have additional concerns, kindly reach out to our management team for further assistance.

4/10 - Kém

Brad

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a worn-out facility. Clean enough I guess. I would not be comfortable with my wife staying there alone.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 06/05/2024
Hello Brad,We value your feedback and will address your concerns with our team. Your safety and comfort are important to us, and we take all feedback seriously to ensure a positive experience for our guests.

4/10 - Kém

Cynthia

Đi cùng thú cưng
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was filthy!!! Stayed one night and cancelled our 2nd night!
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 11/05/2024
Hello Cynthia,We're sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management to discuss any concerns further.

2/10 - Tồi

Rosemary

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is very run down. Pool water was green with no chairs.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Rosemary, We appreciate your feedback and apologize for any inconvenience. Guest satisfaction is a top priority, and we take your comments seriously to make improvements. We encourage you to reach out to our management directly to discuss your concerns further. Thank you for bringing this to our attention.

4/10 - Kém

Lawrence, Lizella

Đi cùng thú cưng, Đi theo nhóm
Không thích: Tiện nghi, dịch vụ
Hotel didn’t have any ice, said it was winterized which caused a hassle
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 04/05/2024
Hello Lawrence,We apologize for any inconvenience you experienced due to our winterization process. For any future stays, feel free to contact us in advance for assistance with any specific requests. We appreciate your feedback and will use it to improve our services for all guests.

2/10 - Tồi

GIANLUCA

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sucia
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello GIANLUCA, We apologize that your experience did not meet expectations. Your feedback is valuable, and we will address any areas needing improvement. Thank you for bringing this to our attention.

2/10 - Tồi

zolad

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff have no idea how to look up expidia reservations. Unclean room i had to upgrade to because they couldn't find my reservation. Place smells like urine, room and building look terrible.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello zolad, We regret to hear about your experience and thank you for bringing this to our attention. We always strive to meet our guests' expectations and will address these concerns with our team for improvement. Guest satisfaction is our top priority, and we appreciate your feedback.

2/10 - Tồi

Maria, Cicero

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool was green gunk with garbage. The rooms were smelly. I requested room change that was accommodated but stunk just as bad. Never again!!! The lobby was so fresh and so clean, but thats it.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello Maria, We appreciate your feedback and regret to hear about your less-than-ideal experience at our hotel. Guest satisfaction is a top priority for us, and we will address these concerns internally for improvements moving forward. Your input is valuable for us to enhance our services.

4/10 - Kém

Mark

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 21/05/2024
Hello Mark, We're sorry to hear that your recent experience didn't meet your expectations. Please don't hesitate to reach out to us directly with any feedback you'd like to share so we can address your concerns promptly.

4/10 - Kém

Arun

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Arun, We're sorry to hear that your stay fell short of expectations. Please feel free to contact us directly with any details to help improve our services for future guests.

4/10 - Kém

Cynthia, Montrose

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Best thing about room, comfortable mattress
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Cynthia, We are delighted to hear that you found our mattresses comfortable during your stay. We appreciate your positive feedback and hope to welcome you back for another restful experience.

10/10 - Xuất sắc

NAVIN

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good property n breakfast
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 28/04/2024
Hello NAVIN,We're delighted to hear that you enjoyed our property and breakfast during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 - Kém

Karen

Đi cùng bạn đồng hành
Very old and not updated. Stained furniture Room was very roomy
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Karen,We appreciate your feedback on our spacious rooms and apologize for any inconvenience caused by the condition of the furniture. Your comments will be shared with the relevant teams for review and improvement. We hope you were able to enjoy your stay otherwise and look forward to welcoming you back for a future visit.

2/10 - Tồi

Vamsi krishna

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Vamsi krishna, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you may have so we can address it accordingly.

6/10 - Được

Richard

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Bathroom floor and lower walls show mopping without cleaning. Briefly walking on the floor barefoot before stepping into the tub left dirty footprints in the tub.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 26/04/2024
Hello Richard, We apologize for any inconvenience you experienced. Your feedback is important to us and will be shared with our housekeeping team for improvement. We appreciate you bringing this to our attention to ensure a pleasant stay for our future guests.

10/10 - Xuất sắc

Hayley

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 14/05/2024
Hello Hayley,We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon for another enjoyable stay!

2/10 - Tồi

Angelina

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel needs to be update. It smelled of smoke covered up with air fresheners.
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Hello Angelina, We appreciate your feedback and apologize for any inconvenience you experienced. Our team is constantly working to improve our facilities. Your comments have been noted for further evaluation.

2/10 - Tồi

Yadira

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nada que ver con las fotos que tienen para rentar en línea no está nada bueno lo único bueno fue que el señor de la resección fue amable
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Yadira, We appreciate your feedback on your recent stay, and we're glad to hear you found our reception staff friendly. Should you have any further comments or concerns, please don't hesitate to reach out to our management team. Thank you for sharing your experience with us.

8/10 - Tốt

Timothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 20/04/2024
Hello Timothy,We appreciate you taking the time to review our hotel. If you have any specific feedback to provide, please don't hesitate to reach out to us so we can ensure a more enjoyable experience for you in the future.

8/10 - Tốt

Nia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stayed at this property twice now, and it seems the quality differs between rooms. First room I stayed in was excellent, spacious, nice bathroom, etc. The room I stayed in recently was overall fine, but didn’t have a microwave or fridge, and the bathroom was kind of icky. There was obvious water damage on the ceiling and the light was so dim I had to keep the door open while showering.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 19/04/2024
Hello Nia, Thank you for choosing to stay with us again. We appreciate your feedback and will share your comments with our team for review. If you have any concerns during your stay, please do not hesitate to contact our front desk for assistance. We hope to welcome you back soon for an overall enjoyable experience.

8/10 - Tốt

Barbara

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It was not well kept
Lưu trú 4 đêm vào Tháng 4, 2024
Manager trả lời vào 18/04/2024
Hello Barbara, We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team works diligently to maintain our property to the highest standards. If you have any further concerns, please reach out to our management team directly for assistance. Thank you for bringing this to our attention.

10/10 - Xuất sắc

Cyanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 19/04/2024
Hello Cyanna,We are happy to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!

6/10 - Được

Anton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Manager trả lời vào 18/04/2024
Hello Anton, We appreciate you choosing our hotel for your stay! If you have any further feedback to share about your experience, please don't hesitate to get in touch with us. We value your input and would love to address any concerns you may have.

2/10 - Tồi

Ruth

Đi theo nhóm, Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They took money off my card before time, There was no fridge or microwave The bath tub was broken The house keeper went into room after i told her i didn't need any service besides towels She went in made the bed with same sheets and didn't clean, touched my daughter in laws purse i would not recommend this place to anyone
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 16/04/2024
Hello Ruth, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these concerns with our team for improvement. It's important for us to provide a comfortable and secure environment for all our guests.

2/10 - Tồi

Jennifer

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was dirty and smelly. The walls were paper thin, when asked to change rooms we were placed in a room that smelled worse. There was no toilet paper or clean towels in the room either.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 16/04/2024
Hello Jennifer, We're sorry to hear about your experience, and we appreciate you bringing this to our attention. We encourage guests to reach out to management directly to address any concerns during their stay for immediate assistance. Your feedback will be forwarded to the appropriate departments for review and improvement.

2/10 - Tồi

Caitlyn

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 15/04/2024
Hello Caitlyn, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to make it right for you in the future.

2/10 - Tồi

Jim

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Worst facility ever
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 15/04/2024
Hello Jim, We are disappointed to hear about your experience, and we take all feedback seriously. Your comments are important to us, and we would recommend sharing any concerns directly with our management to address them effectively. Thank you for sharing your thoughts with us.

2/10 - Tồi

Wade, Estero

Đi cùng thú cưng, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is very run down. Train yard nearby squealed with brake noise all night long. Beds were concave and mattress looked like a taco. Room smelled like pet urine. Front desk person couldn’t care less.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 13/04/2024
Hello Wade,We apologize for your less than satisfactory experience and appreciate you bringing this to our attention. We strive to offer comfortable accommodations and will address these concerns internally. Your feedback will help us improve for future guests.

2/10 - Tồi

Theresa Dee, Cheyenne

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You say there is breakfast but all you get is toast or cereal.. Awful!
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 12/04/2024
Hello Theresa Dee, We apologize that our breakfast options did not meet your expectations. We appreciate your feedback and will share it with our team for possible improvements to ensure a better experience for future guests. Your comments are valuable to us as we strive to enhance our services.

4/10 - Kém

Anton

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast
Lưu trú 7 đêm vào Tháng 4, 2024
Manager trả lời vào 10/04/2024
Hello Anton,We appreciate your feedback regarding breakfast and will share it with our team for future improvements. Your opinions are valuable to us as we strive to enhance our guests' experience. Thank you for taking the time to review your stay with us.

2/10 - Tồi

Kelly

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very old and outdated facilities. The breakfast was shabby, they didn’t have eggs, the coffee looked like brown water and we didn’t even eat there (we chose this hotel because it offered free breakfast). La Quinta usually is quality but this one specifically was very disappointing.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 09/04/2024
Hello Kelly, We appreciate you taking the time to share your feedback with us. We strive to offer a variety of breakfast options to cater to all guest preferences. Your comments will be shared with the team for further evaluation and improvement. We hope to have the opportunity to welcome you back in the future for a more positive experience.

2/10 - Tồi

Stephanie

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is rust and rotting wood all over this facility. When we got to our room the lights were on, tv was on and the dresser was pulled away from the wall like someone had been plugging something in. The beds were wrinkled like people had rolled around on top and 2 pillows were missing. There was a towel hanging over the shower curtain like it had been used. No other towels, or wash cloths, or hand towels, no bath mat. The seal on the bathtub was sagging and I could see the mold and rot around the edge of the tub. There was hardly any toilet paper, no tissues, no toiletries, etc. disgusting conditions for $100 per night.
Manager trả lời vào 09/04/2024
Hello Stephanie, I'm sorry to hear about the concerns you encountered during your stay. We always aim to provide a clean and comfortable environment for our guests. Your feedback is valuable and will be shared with the management for further review and improvement. We appreciate you bringing this matter to our attention so we can address it accordingly.

6/10 - Được

Kavianna

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I literally found a condom behind the door in my room …you definitely get what you pay for…
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/04/2024
Hello Kavianna,We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will address this matter with our housekeeping team to ensure all rooms are thoroughly checked. Thank you for bringing this to our attention and we hope you will consider staying with us again in the future.

2/10 - Tồi

Joel

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Got to our room. The mattresses were filthy. Tv didn’t work. Moved the dresser away from the wall and found 3 empty beer cans and a maxi pad behind the dresser. Front desk guy didn’t really care. The maintenance guy who came to the room was more upset about what we found than the front desk guy. They cleaned it up and fixed the TV. Would not stay here ever again.
Lưu trú 4 đêm vào Tháng 3, 2024
Manager trả lời vào 07/04/2024
Hello Joel,We sincerely apologize for the inconveniences you experienced during your stay. Our team will address these issues to prevent similar occurrences in the future. Your feedback is valuable to us as we strive to improve our services.