Staff was unresponsive to requests (extra towels, pillows, etc) Would say they were bringing, then never would. Halls were dirty.
On the positive side, we loved our room. And the gym & pool areas were very well maintained. The staff just seemed strange, certainly not your avg hospitality folks. I understand we had an apartment, but if staff says they'll bring items, they should make that happen.
Also, we asked the front desk woman for a pizza recommendation. She sent us to the place literally across the street. That location has been closed for what looked like months. Strange.