4/10 - Kém
Charity, Gilbert
Đi cùng thú cưng
07/08/2025
I have trouble walking and i was traveling with my dogs. I requested downstairs due to my disability which was relayed during the rental process but when i arrived they said they were sold out and only had second floor. When i explained my disability they said they will "upgrade" me to a king size room on the first floor for free. It was directly next to the front checkin. The room was extremely wet from the extreme humidity and the AC unit was barely, very little cool air blowing and it seemed to shut off constantly. So the floor stayed wet including the carpet. Not sure if the room was flooded prior but it was disgusting. No other options and it was late so no changing rooms. The power also went out (city wide not hotels fault) in the middle of the night just as the AC seemed to cool the room down to a warm 80 degrees. There was also a bar of used soap left in the shower.
Charity
Lưu trú 1 đêm vào Tháng 7, 2025