4/10 - Kém
Jerry
Khách đi công tác
29/05/2025
a) after showering, the entire bathroom floor was wet, creating a slip and fall hazard. The design of the shower stall is such that water comes out under the curtain and bathroom floor tile gets wet and slipperly, which is dangerous
b) the cover of the A/|C unit was loose and appeared to be missing the attachment screws
c) I called in advance of the scheduled booking and asked about "early check-in" - I was told - "no problem - just call us the day of your check in and we should be able to do that for you" - no mention was made of any extra charge
d) I was in surgery, so a friend called to make sure about early check-in - they said "fine"
e) when I arrived I was in a lot of pain (post-op) and unable to speak coherently because of the dental work
f) the staff demanded a $20 fee for the early check in, and didn't seem the least bit concerned about my phsyical condition
Jerry
Lưu trú 1 đêm vào Tháng 5, 2025