4/10 - Kém
Lindsay
Đi cùng gia đình
08/08/2024
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The property initially looked beautiful but after looking around everything was filthy. There were food splatters all over the wall behind the stove and we never cooked anything. Doors and cabinets needed cleaning. The baseboard in the bedroom looked like someone spilled coffee on it. We were on the first floor and most of the windows were unlocked when we got there. Some didn’t even lock!! We had set a few new bags of chips on the counter and the next morning there was rat poop all over the counter and stove and they had shredded the chip bags. I know it was not a mouse because the poop was the size of a sunflower seed! We threw all our food away and wiped down the counter but it shows up the next day! The company offered to move us to the room across the hall but rats are in the building not just one room. They also offered a room two miles away but is was less than 24 hours before we were leaving and to pack up 4 people would have been a pain. The people upstairs were loud and banged around quite a bit and we woke up every morning at 3 am to trucks emptying dumpsters that sounded like they were right outside our window. Had the place been clean and rodent free I could have let the noise go but it just added to my disgust. They refunded $50 for the inconvenience after sending them pictures of the rat poop but that wasn’t even worth time time it took me to complain.
Lindsay
Lưu trú 3 đêm vào Tháng 8, 2024
