Khách sạn Natarabana

"Excellent service, Lovely hotel with good food. Breakfast buffet and Sunday brunch is great and the Thursday night cultural show is wonderful! Felt like home."

"This is a very convenient hotel for arrival or departure from Kigali. Staff was super helpful in many ways"

"The staff were amazing, especially todos and Emmy! They always greeted me with a smile and ensured I had a great day / evening. The airport shuttle was amazing. The property had a very central location tgat allows you to walk to shops and restaurants."

"None atm"

"Overall, this was a beautiful, relaxing place to stay. Staff was very friendly and helpful. My one complaint was communication before my arrival. I emailed and would wait for a few days and needed to send a message via WhatsApp for a response. I had arranged a market tour and cooking class weeks on advance, but it felt like those running the cooking class were not prepared for the start time."

"It is very nice to stay here. Good conditions and cozy accommodation. "

"Very clean. Staff were most courteous and helpful. Joyce at the front desk was exceptional, she kindly walked us to the restaurant despite her painful foot."

"Every year when I bring teams to Kigali we always stay at the Urban. The staff and accommodations are top notch and the Bistro restaurant is always a favorite. When you have large teams it is hard to make everyone happy, but the Urban and the Bistro are a hit!"

"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."

"Well, it’s a little off the beaten path. This is an excellent hotel with good rooms good food and great staff"

"One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me."

"Foreign owned property. Rooms extremely small. Bedsheets clean but with holes. Smoking in rooms was allowed which I did not like at all. Stuff was friendly. Location safe. On site Asian convenient store. Restaurant only started breakfast at 7 so I could not eat before the airport. Onsite shuttle to airport included in services"

"Once again, not bad. Think Super 8-level quality."