Natural Park of Urbasa and Andia Holidays

"Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...

"The beds were super comfortable. And the outside was great to relax. Rooms were very clean"

"We booked this hostel more than a month ago and arrived around 8 PM after a one-hour drive from San Sebastián. The parking lot was closed, and when my husband walked to the door, he found it locked. He knocked, but no one answered. Suddenly, a guest from a nearby window informed us that the owner had gone out and that he was alone there (with no other guests). The guest suggested we call the numbers posted on the door. We called, but nobody answered. I immediately canceled our reservation...

"Loved the location and the ammenities (elevator, air conditioning and great shower). Will definitely recommend to others."

"A hidden gem. Friendly staff and very clean rooms. "

"The property was new and lovely and clean. Check in was a little confusing but a staff member was on hand via a button at the door to assist. There was a muffin. tea and coffee facilities however the coffee machine was not working. Bed and bedding wax wonderfully comfortable and the bathroom had soap and shampoo provided."

"Il manquait une information très importante : pas de code pour rentrer dans l'hôtel à 22h"