Khách sạn Nellis

"Eveything was perfect, people at the desk were very nice"

"Very clean with helpful staff."

"Stayed twice during my vacation travels. Very nice place and highly recommended. Thank you!"

"Breakfast was below average for similar hotels."

"Never had any complaints about Holiday inn express but this one was of the worst I have ever been in. Very outdated and old. Felt very dirty."

"Based on a lot of reviews I thought this would be a better quick stop than it was. I would have asked for a different room if we got there earlier. The staff is super nice and the breakfast was decent. The room however was crawling with tiny ants. To the point I sprayed bug spray on the side table so they wouldn’t crawl on the bed. I think they had a home in the headboard. I mean a lot of tiny ants. Mold in the bathroom. Just definitely not what I was expecting."

"This was a complete 180 from staying at the super motel in Joliet Illinois. Everything was super clean. Staff was excellent. Even at breakfast time. I asked for a banana, and the lady stopped what she was doing and she said I will get that for you, sir I will be right back. And she actually brought it to me. Those type of customer service skills you cannot teach. From check-in to check out…..excellent excellent excellent."

"Absolutely!"

"Felt safe on the property. Everything was clean."

"It was a really nice room"

"The hotel has a wonderful view of the Kanawha River. The room is spacious but does overlook the road, so you will hear cars throughout the night. The staff is friendly, and the food is good. This hotel is a good value for the money."

"Parking was great. The grounds were clean. Breakfast was great.Good variety. Staff was cordial. Never encountered a cleaning staff.our room was dirty. Floors poorly mopped, dust thick on table and not washed or polished. Entertainment center was broken and splintered. The room smelled. The air filters in the conditioner were very dirty. Bathroom tub mat was surrounded by dirt. The towel holders kept falling to the floor. Draperies were wrinkled. Front desk was very nice about a full refund of...

"The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. "