Khách sạn Nelly Bay

"The room was very nice The hostess was there to meet us and showed me to the room and parking, Also where it would be nice to go for our evening dinner, "

"I was upgraded to a harbour view room in building one from a car park view - so that was very grateful. But I more looked at an overgrown tree that obscured any Harbour view. The first door in building one to my door was humid and wet. Rusty stain running down the door on the inside. Room was two twin beds pushed together, but side tables not rearranged space wise so obvious they had just pushed the beds together. Booked on Expedia so no daily servicing of the room. On first morning alarm...

"Everything was great! "

"Deb and husband were the best and The food was so good!"

"wunderbar"

"Didn't swim"

"Very clean. Needs a shelf to hold toiletries though in bathroom given no vanity. Very lovely to stay though. Well worth the money. "

"Clean "

"Staff always friendly n polite. Room clean n tidy, breakfast was good."

"Very poor wifi. Complained to staff, they said not they problem. Body corporate problem. Was funny buy very irritating."

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"All good conditions "

"Room was tidy but definitely needs a proper clean . Staff were lovely . We stayed 5 nights and room wasn’t serviced until the 4th day which was disappointing especially having to ask where to put rubbish etc "

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "