Khách sạn Neoga

"When we stay only for night , off course we had log drive, no staff only one young lady too much slow and by mistake she gave us dirty uncleaned room first floor, we already tired we went back she was bussy w some guest, after 15 mint again came my turn I shows room pic she surprise , off course she don’t know but whole activity waste my 30 mint , otherwise room is good breakfast was good we came 8:15 next early norning 6: am we left"

"Don’t waste your money!!"

"Great place and good price!"

"Well it was not exactly the feeli g of clean and comfortable that I was going for it had stained blankets the floor had stains the shower had no bar to hold my rag the drain fell apart and becsme detached from the tub the shower head fell off the water was really hot I did get burnt when above all I had problems with the front desk again which makes it a second time that only made it a more uncomfortable situation if like a refund but it'll take tjem 7 days for them to refund me only sickens me...

"Would stay again"

"We had an OK stay. Our room colors were gray and it gave off a dingy look and feel. Not bright and cheerful. They have a vent in the ceiling blowing out cold air - the AC. The vent is by the window / but also blows on the bed, which made sleeping a bit difficult. Cold air was blowing on me all night - could not shut it off, as needed the cool air throughout the night to cool the room. For the size of the hotel the breakfast eating area is quite small. It can be difficult to find a...

"Friendly, helpful staff. Breakfast buffet had hot/cold options but I was a bit disappointed that apples were the only fruit available on in July. That’s a minor complaint, though."

"Clean room. Very loud HVAC. Front desk personnel need more training so that room numbers are not announced when key cards are presented. People standing nearby should not be treated to instant knowledge of one's arrangements. Complimentary breakfast was a joke. Nasty assortment of junky micro-pastries, a few personal packets of peanut butter, what looked like pre-cooked mystery omelets waiting in the small fridge for reheating, some sugary cereals, and not much else. Nice people, but this...

"Very very clean. Nice staff. I would be happy to stay there again."

"Being renovated. Got a newer room"

"The staff was extremely friendly. I’m always uncomfortable when I’m somewhere unfamiliar and they made us feel welcome."

"We arrived at approximately 9:30pm and the lobby was closed. There was a # to call posted on the door. A nice young lady came from another building right away. She gave me key cards to a room that was nasty and smelled terrible. There was something growing on the walls. I called her for a different room and she met me at the lobby for new key cards. We checked this room before carrying anything in and it was not suitable for our needs. I called her again and she said she would call me back. I...

"For the price I got a clean bed, cool ac, and everything I needed for a good rest."

"It is being remodeled."

"Great hotel!"

"The hotel was beautiful! The rooms are modern and extremely clean. Good location and convenient to Mattoon and Charleston. Would definitely stay there again."

"Staff allows us use of a meeting room, for family gatherings during evenings."

"Clean room, friendly staff, great price. Oler place but well taken care of."

"Very clean. Friendly staff. Charleston just doesn't have a lot to offer, so a pool would be a great addition."

"Second time staying here. Staff is friendly and helpful. Clean room and linens. Breakfast offerings are typical generic fair. Dry cereal, pastries, scrambled eggs, waffle maker, etc. They did have a very, very nice selection of lovely high-quality teas available. Orange juice was very good."