Khách sạn New Baden

"The whole place could use a very very deep clean. The lock to my door didn't work, so I couldn't leave anything in the room to get food places. Even after bringing it up, they didn't want to accommodate me with a room with a working lock. And by working lock, I mean you can physically enter the room without a key card. Since they're pet friendly get ready to see all the leftover pet stains, under UV the place looks like a Jackson Pollock painting. High touch surfaces not cleaned."

"The staff was nice when we checked in. However we never saw anyone after that. We woke up early to enjoy the free breakfast before our 6 hour drive and they had almost nothing. There was an empty crockpot with dirty tongs, waffle maker was not on and old batter in the dispenser. No warm food available. We had no one to complain to because no one was at the desk to check us out. Only a sign that said “leave your key here”. The room wasn’t dirty, but felt stale and not freshly clean. Not worth the...

"Nice place to stay at"

"Its Ok for a short stay, the room was very dated and not the cleanest."

"Friendly front desk personnel"

"Did not find anything suitable for my taste for breakfast Lock of counter space in the bathroom Very clean , nice smells in "

"the breakfast was good and had everything we looked the eggs were great , the waffles also,the toast and orange juice were fresh .coffe was great.The king size bed was clean and confortable."

"Left over food in the refrigerator. Property was run down. Pool looked gross. Tv did not work. Most employees could have cared less about customer service."

"I had to yell for someone to come to the desk. The room was not clean and the sheets had stains. No bugs. The extra lock on the door as loose. "

"Pool didn’t work and hasn’t for over a year, no gym, breakfast was bagels, apples, cereal. 👎, the tv had been keyed to heck and so had the floor. "

"The hotel is dingy. Makeshift. Noisy at times. It’s as clean as it could be given its condition. However, the employees were very nice and did their best to be accommodating."

"Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful"

"This hotel needs attention. Paint, carpet cleaned, coffee maker fixed, pillows regular size and not miniature, sink clogged. "

"Clean"

"Best hotel that I have stayed at in a long time"

"Room and pool was dirty "