Khách sạn New Baltimore

"Breakfast was poor in variety"

"When we arrived, we were informed that the property owners are now assessing a new $5.00 per day "general" charge. Staff had no idea what charge was for. I insisted charge be removed and it was the next day. Was not listed on expedia website or anything posted at site. I did not feel being "ambushed" at check in was fair. Staff very nice and apologetic. Will make IHG aware. Other than that, stay was good."

"Everything was good. Breakfast can be bit better but other than that, very clean and great staff."

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"5 day stay to visit family. Room did not have drawers for clothing very little space to hang clothing. Room did not have a microwave. Coffee and tea was available 24 hrs."

"Really enjoyed our stay, clean and well maintained facility, keep up the good work"

"The staff was understandably understaffed but still managed to keep everyone content. I wasn’t able to check into my hotel on time while they ran behind cleaning rooms. I was told I’m the 8th person/family waiting. I asked for a late check out which was 3 days later paid upfront and they had no issue honoring that for me. Breakfast, pool and proximity to freeway is a plus. I did have one racist run in, a man next door to me yelled racial slurs from his balcony. This happened to be on check out...

"I took off 2 stars off due to there being no working smoke detectors during our stay due to some issue they were having; this was not made known at check in. Dangerous for all guest and possibly illegal."

"The staff was very friendly and helpful. They still have a few glitches to work out i.e. bar not open, some minor things in the room not working etc.. The staff is definitely their best asset. My husband was having surgery at Beaumont and the location of this property cannot be beat. You do not even need to get out on the highway to get to the hospital from the hotel."

"It is a tad older but the staff was kind, breakfast was good and located in a great place; easily accessible. Arrived on Wednesday and left on Sat morning, would have been nice to have the trash emptied or fresh towels. Would book again though."

"The room is spacious and clean. The staff are very friendly and helpful. I highly recommend this hotel."

"I need a bigger room next time but love the vibes."

"Nice clean hotel with decent breakfast buffet. Will stay again. A little further out from the city than expected but would stay again."

"We stayed here for three nights. We chose this one for the pool but the pool never opened. The staff were really kind. The cleaning ladies were top tier with their customer service mainly Shawnda! She is always there and always working hard. Every time I walked passed the laundry area where they clean the sheets and things she was busy doing her work but always stopped 2help if I asked a question or needed something. Throughout the entire stay no one cleaned our rooms or asked if we needed any...

"Bar was without Bartender and Ice machine was not working on 2nd floor"

"The front desk staff were very nice and helpful. The location was convenient for me to Uber to downtown."

"We had an excellent stay here with no problems. Just know incase it is an issue, there is no swimming pool. This was of no importance to us. Since we were there for 5 days, the free breakfast got a little monotonous, as it's the same every day. But overall we would definitely recommend."

"Loved the stat"