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"I think this place is going through some management changes. It looks really impressive when you walk in, but the room keys go inactive quite frequently. During our two night stay, we lost count of how many times we had to reactivate them (8+ times). Housekeeping knocked on our door before we checked out. The radio was played all day and night- I couldn’t sleep because of the noise, and no one was outside because the restaurant and pool were closed. I could tell the staff wanted it off and could only turn it down. Who wants to listen to the radio when you can listen to the waves and see dolphins from your balcony? Then we had a fire alarm go off at 6 am. None of the staff came out to help or explain what was going on. It’s a beautiful place, but it’s too chaotic for me to go back. "

"The staff was friendly and professional. Our room was a little dated (popcorn ceilings and slow-draining sink), but clean and comfortable. The bed was too soft for our liking, but we made do, and after spending a day on the beach, we were too tired to really care about the bed. However, I very much enjoyed the down pillows, and as soon as I got home, I ordered two off the Hilton website! We stayed three days and had perfect weather the entire time, so we got to experience both inside and outside pools and hot tub. The swim areas were clean and well maintained. As regular Hilton guests, we have on numerous occasions arrived at properties where either the pool or the hot tub (or both, as in the case of the Virginia Beach Hilton on our last visit there) was down for repairs; it was nice to see all the swimming facilities in great working order. The gym was nice too. There is no continental breakfast, but that's not unusual for Hilton. We just went to the 4 Corners Diner up the street and had a nice breakfast there. All in all, it was a great experience. We will return for another visit! This photo was our view from Room 716 :-)"

"Our stay was wonderful. The front desk staff was professional and personable."

"Very nice room! Stayed for 5 nights on business Front desk was very friendly on all three shifts! Staying again next week! "

"Excellent, friendly and helpful staff"

"If you like full-sized, NOT QUEEN beds, that are sagging and old and the springs make noise with every movement, this is the hotel for you. This is the only Hampton in memory with beds that remind me of bad hotels from the 80's. The beds were so bad we forfeited our 2nd night and cancelled the 3rd (thank goodness the hotel staff were able to refund us the 3rd night). This hotel is managed by a management company and they are clearly not doing maintenance. The hotel carpet is old and stained and wrinkling and the exterior needs a power wash. Hard to believe that a hotel on such a nice water view property has not been taken care of. We tried staying at all Hilton properties in order to have nice beds and amenities, but Hilton failed with several of their properties. NO MORE, going back to hotels.com and booking the best hotel in the area, not relying on Hilton, this management company is ruining the Hilton brand. When I explained how bad the beds were the staff were totally in agreement and understood that management has been very lax and are completely aware of the shortcomings."