Khách sạn New Castle

"Room was clean quiet & comfortable."

"Wonderful place!"

"Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances....

"Clean room, friendly staff. Continental breakfast. Heated pool"

"Trop cher pour un hôtel standard"

"Excellent"

"The AC stopped working at the second we get to the room, unfortunately I had to stay inside my car for the night. The beach view is really nice and the parking area too, the floor in the room wasn’t very clean but everything else was."

"We were assigned a room on the first floor because we are handicapped. Although the hotel rooms are ALL nonsmoking, the room REEKED of cigarettes. We were then moved to a very acceptable room but it was on the second floor - with no elevator. The desk clerk helped to carry our luggage upstairs. All was well until check out, when we had to carry things downstairs. "

"bathroom needs upgrade and better cleaning. bathroom ceiling moldy."

"Renovation were being done"

"Friendly staff"

"The front desk staff were all great. The gentleman in the breakfast room kept things very tidy and the food was well prepared and plentiful. The room was nice and clean. The only negative was a cloudy pool so we did not use it."

"My husband and I have stayed here for the past 3 years when we visit Kittery. We love the little balconies and the convenience of having a kitchen. There is always plenty to choose from for breakfast. Kittery Inn and Suites is also centrally located with easy access to Portland, NH. It is also a very peaceful place. The pool is awesome too."

"I felt this room was a health hazard. The carpet was wet and musty from humidity which left the tile wet when walked on. (Slipped but didn't fall.) The bathroom smelled like methane gas or sulfur our entire stay. The rubber seal on the bottom of the shower door is missing so water leaked onto the floor unless we figured a way to stuff a face cloth in the opening. The maintenance person was hosing down our entryway (?) as we returned to our room, leaving us with wet feet as we entered. This hotel...

"Overall compared to other hotels that I have stayed at that one was not that great mainly because my bathroom floors were dirty and they had ran out of towels at one point. It was just not what I expected I should say."

"We stayed at the hotel for 3 nights with my wife and 2 kids and all had good time there, though we only spent nights and visited places during the day. Very good quality for the price."

"Absolutely cannot complain about anything at this property for the price. Very clean, staff was super friendly. Water pressure was amazing in the shower, super hot. It included a continental breakfast which I couldn’t even believe. The pool was sparkling clean. The only thing was the jacuzzi tub was down. Other than that this place, definitely got five stars in my eyes. Perfect get away from my husband and I. Right on the trolley line very close to some really good restaurants."

"Everything was good room was nice but just didnt like the bathroom it was small. Cleaning staff keeped it clean & front desk was very nice.."

"Very clean room staff was super friendly and even included continental breakfast can’t beat the price"