Khách sạn New Castle Northwest

"Staff were very courteous and helpful. The breakfasts were adequate. "

"Stained and dirty toilet, room smells of smoke, urine all over uncleaned tiles, too many bugs and hair all over unswept flooring. Could not get out fast enough This poor place must self review and in no way deserves the rating they have."

"Parking was easily accessible. Staff was friendly and accommodating. Room was clean. Breakfast provided was a little scarce (not many options). Only red flag was the filthy ice machine on the first floor. Otherwise a good place to stay overnight while traveling. "

"Staff was excellent. I was in town for my son’s funeral. I stayed there, as well as 7 of my children and multiple grandchildren. Staff went above and beyond to be of any assistance that I requested. "

"Great area, clean room, nice staff."

"Location is perfect. Dining in the same parking lot. Day time staff very helpful and friendly. "

"Room was a bit small but it was clean and did the job. AC kept the room cool with no troubles. Staff was friendly and it was definitely worth what we paid! "

"Great room, very friendly staff, breakfast and snack options were on par, great location as well. "

"Clean and quiet property with friendly staff. Only minor nitpick is the wifi isn’t very reliable, but otherwise no complaints."

"Clean room Very good staff "

"Old and run down, needs lots of updates and repairs, not the cleanest. "

"Was great "

"Easy check in with convenient location for McConnell’s Mill State Park and some decent dining locations. Pleasant staff w well maintained rooms. Decent value. "

"No e ever came to the desk to check us in, waited half an hour, and still was charged after leaving and having to find another place to stay on bad roads "

"Nice hotel. Expedia messed up the booking the first night I was supposed to stay there, but the staff was great in helping me get a refund and suggesting other places to stay when they didn't have any more rooms. "

"Breakfast menu didnt have a lot of options,but the staff and the room top notch. "

"Very good quality for what you would think "

"Friendly checking. Coffee pot in the room is convenient because it’s quite a few lines for coffee if you start out at five in the morning. "

"Staff was excellent , food choices were good , pool room was warm and plenty of seating only thing i didn’t like was the bathroom had a smell from the sink . My husband is a plumber and he said it was from residue build up in the drain that was making the smell so couldn’t do much about that but we were on the go and not in our room much "