Khách sạn New Home

"I’m going to misspell her name but Alazea at the front desk was amazing. She was fast, professional and absolutely delightful. She made our stay wonderful. Thank you.."

"The front desk employee was super helpful. I forgot a to print a waiver for a cheer clinic and she was gracious enough to help out, even though the printer at the hotel was down. Highly recommend."

"Great property, courteous staff, good breakfast, safe parking"

"bathroom vanity full of ants"

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"The staff is always amazing!!!"

"The room was incredibly dusty. The sheets didn't feel fresh; there was a lot of hair on them. The floor was dirty—the amount of dust in that room was shocking."

"Room was clean, great pillows, decent bed. Great hot water and water pressure. Ac was lacking a little bit as it struggled it get below 72 and there looked to be old repairs to the ac unit that were exposed at the bottom. Overall though it was a great stay especially for the cost. Will stay there again."

"H"

"Good breakfast"

"Tile was broken in the bathroom. Old towels that were falling apart. Sink would back up. It’s run down from previous stays a few years ago."

"We have always been able to depend upon Hampton Inns for excellence...until now! The property is rundown; needed paint; carpet was filthy and left our feet and shoes black on the bottoms; sheets did not fit the bed; breakfasts were not up to what we had come to expect based upon other Hampton Inns; corners of room and bath were dirty. Someone had knocked a hole in the closet door which had been very poorly repaired and left unpainted. We were very disappointed in this hotel in Lubbock, TX."

"Need more comfortable beds"

"I liked the breakfast options"

"Nice an clean"