Khách sạn New Hope

"The front desk person was very nice. The room in the hotel seemed to be clean. However, the room had a very strong smell when you walked in and it smelt like urine. I don’t know where the smell was coming from but it was strong. It’s a decent hotel. It’s just older and you can see they keep it clean, but there are no modern amenities."

"Loved the staff, pool was nice, location was great for waterfalls. Hotel was really cute. N as a smoker, a smoking room, and a deck I could sit and smoke on by my room was priceless. I will be back!"

"This is a dog friendly hotel, with no grounds or walking area for pets. Additionally, there are no amenities - restaurants, gas stations - near the hotel."

"Enjoyed breakfast"

"Staff was very friendly and helpful "

"Great place to stay the night. Had some trouble with accidentally booking two rooms. Front desk gave me the information on how to get refunded and I was refunded promptly."

"Great!"

"Very comfortable bed"

"The humidity in the hotel was insane. We couldn’t sleep as the sheets were damp, the toilet paper was wet and it was just a miserable stay. The manager said they were aware of the issue but it seems ownership doesn’t care as they have placed humidifiers in the hallways which did absolutely nothing. The manager did the best she could as she gave us a refund but until this issue is fixed we will not be staying here again and we have stayed at this Holiday Inn Express several times."

"Moldy shower curtains, faucet never stopped, the building smelled of smoke everywhere. But I will say the front desk staff was very nice."

"My family and I were only staying for an evening so it did just fine. When we first checked in the original room we were given was disgusting. Spider webs all over the window and the plaster was chipping off, lamps were covered in cobwebs, exhaust fan in the bathroom was covered with thick dust, black mold on the ceiling in the bathroom, terrible smell in the hallway and room, found random hair in the sheets my daughter would be sleeping in. Went back to the front desk and explained what we...

"This facility looks good online, but not a good experience for the seasoned traveler."

"The room was adequate , nothing fancy, but TV was difficult to get working, and no instructions. However, the breakfast was horrible, unless you're a big fan of honeybuns and yogurt for breakfast. Ugh."

"Horrible beds, and the breakfast was only cereal with a gallon of milk, that’s it. We were supposed to stay two nights but couldn’t, we left after 1 night."

"This place has a huge tv with lots of choices, even premium channels. The bed was okay with lots of pillows. Coffee maker, fridge and microwave. The breakfast I was told is very continental…toast, waffle, cereal."

"This place was great. Quiet, Clean and the property was very well maintained. The staff were very pleasant. We will definitely stay here again when visiting Chattanooga."

"There is nothing not to like about this hotel."

"It was clean and well maintained"

"At first look the property seemed to be updated and clean, but once we got to our floor that impression changed quickly. The hall smelled musty and the carpets were stained. Once in the room, it carried the same theme. The room was musty and humid, the carpet was sticky, the bathroom was not the cleanest, empty body wash bottle (something you don't want to discover mid shower), and we couldn't even get proper bedding for the pull out sofa where my daughter slept. We had to request a blanket and...