Khách sạn New Hope

"The front desk person was very nice. The room in the hotel seemed to be clean. However, the room had a very strong smell when you walked in and it smelt like urine. I don’t know where the smell was coming from but it was strong. It’s a decent hotel. It’s just older and you can see they keep it clean, but there are no modern amenities."

"Everything was good. An overnight stay. Rooms are not super modern.... it's a great wee place to stay however have everything you need if you are going to a concert at The Caverns on a stopover"

"Older hotel that has been remodeled. Not worth $200 a night that I paid. Breakfast was nothing to brag about."

"Enjoyed breakfast"

"Staff was very friendly and helpful "

"Great place to stay the night. Had some trouble with accidentally booking two rooms. Front desk gave me the information on how to get refunded and I was refunded promptly."

"Great!"

"Very comfortable bed"

"The humidity in the hotel was insane. We couldn’t sleep as the sheets were damp, the toilet paper was wet and it was just a miserable stay. The manager said they were aware of the issue but it seems ownership doesn’t care as they have placed humidifiers in the hallways which did absolutely nothing. The manager did the best she could as she gave us a refund but until this issue is fixed we will not be staying here again and we have stayed at this Holiday Inn Express several times."

"Moldy shower curtains, faucet never stopped, the building smelled of smoke everywhere. But I will say the front desk staff was very nice."

"I do not recommend this hotel. 0 stars. The price seemed attractive when I booked it, but as soon as I arrived, I decided to find another place to stay and left immediately. The condition of the property was very disappointing. From the moment I arrived, it was clear that the facilities were poorly maintained, and seeing mattresses with mold was enough to completely lose confidence in the cleanliness and overall condition of the hotel. The rooms appeared neglected and in what I consider...

"This facility looks good online, but not a good experience for the seasoned traveler."

"The room was adequate , nothing fancy, but TV was difficult to get working, and no instructions. However, the breakfast was horrible, unless you're a big fan of honeybuns and yogurt for breakfast. Ugh."

"Horrible beds, and the breakfast was only cereal with a gallon of milk, that’s it. We were supposed to stay two nights but couldn’t, we left after 1 night."

"I Love Staying there! The bed are so comfortable"

"This place was great. Quiet, Clean and the property was very well maintained. The staff were very pleasant. We will definitely stay here again when visiting Chattanooga."

"There is nothing not to like about this hotel."

"It was clean and well maintained"

"At first look the property seemed to be updated and clean, but once we got to our floor that impression changed quickly. The hall smelled musty and the carpets were stained. Once in the room, it carried the same theme. The room was musty and humid, the carpet was sticky, the bathroom was not the cleanest, empty body wash bottle (something you don't want to discover mid shower), and we couldn't even get proper bedding for the pull out sofa where my daughter slept. We had to request a blanket and...