Khách sạn New Hope

"Yes ,everything was really good"

"Beds were comfortable. The room had a refrigerator and microwave but no freezer so couldn’t refreeze ice packs for food in coolers. Maid came to spruce up room while we were out, picked up wet towel but left wet washcloth in shower where I left it. Carpet frayed by door and bathroom had black on floor trim. The usb outlets in light didn’t work. ‘Quality’ inn, not so much. Outside clean, plenty parking and by a Western Sizzling which was excellent."

"The bed was comfortable. The room , door, curtain, floors were dirty. Hallway was musty."

"The room was clean and spacious with all expected amenities. We were only in need of a one-night stay but loved the property and hope to be back in the area for a longer stay sometime!"

"Beautiful hotel. Thank you for a relaxing stay. "

"There was no parking other than valet, but it's located next to a pay lot. They let me park in the garage anyway since there were so few patrons - I stayed after they had only been open 2 days. That's the only reason I gave 4 stars vs 5 for the staff as a few people didn't have answers to some basic questions. I did run into the Chief Engineer as well as the Sales Director and both were beyond friendly, professional and interested in nothing but my quality of stay & how to improve the hotel. The...

"The desk clerk, Ryan, was so helpful and courteous when we checked in as well as checking out. He is an excellent representative of your company. He answered our questions and was helpful when someone hit our truck in the parking lot. He went above and beyond! The young lady at the breakfast area was great! She made sure the area was clean, items stocked for a quick breakfast and was genuinely kind. At night the hotel was quiet and our air conditioner worked pretty well. We asked for towels only...

"Rooms are dated but clean. The bathroom is small and the shower lacked a little"

"Beautiful historic hotel…took a long time to get hot water to room"

"The room was clean but smelled musky. The amenities were sparse. The bed was comfortable. We have stayed in much nicer hotels at this price point."

"Parking easy. Check in staff vary nice. "

"This is a wonderful bed and breakfast. Staff is always friendly and the rooms are always clean. We stay here every year to at Christmas time to see the lights at Rock City. The breakfast is always good and so are the afternoon snacks. "

"Good"

"I liked the staff, clean rooms and location. I did not like like a small breakfast area."

"New hotel with futuristic concept. Ben the GM is an awesome leader and it shows through the entire hotel. Safe. Walkable. Clean. Hot breakfast. "

"Skeptical about staying at this hotel but we were all pleasantly surprised! The staff were so friendly and helpful and the room was clean. Breakfast was really good too. The yogurt with all the food toppings was my fave! Would definitely stay here again!"

"Property needs renovations, bed was not comfortable. Latch on our door was broken off. Wouldn’t stay again"

"-"

"This was an amazing property. Everything was clean and inviting. Our kitchen had everything we could possibly need. They left a notebook with recommendations and instructions. Our dogs transitioned well and loved to walk around the lake. We will definitely stay here again if we return to the area. Our only issue was the hard mattress. Neither of us could sleep on that. I suggest taking something cushy, like a thick sleeping bag. "