Search Hotels Near New Mexico Rails-to-Trails, Cloudcroft

"Older property Staff was very gracious "

"A little old fashioned but it was clean and everything went well. Beware older properties had no elevators but only made one trip up to 3rd floor. "

"It was nice for a short stay. Clean and comfortable "

"TV wasn't working. Property ran out of ice."

"Nice clean place, very comfy beds, and great location for going to White Sands Nat Park. "

"Satusfied"

"Pet friendly"

"Check in time, as stated on the website, was 3:00 PM. We arrived shortly after 3:00 PM, only to be told that our room was not available yet and to check back in about 30 minutes. After waiting 30 minutes in the lobby area and checking back with the front desk attendant, we were told that they had not started cleaning the room, and to check back in about another 30 minutes. Finally, after waiting over an hour, we were told our room was available for our check in. It was unfortunate that we had to wait so long for our room after traveling all day to get to our destination. No one offered us an alternative room, a discount for the inconvenience, or any amenities while we waited in the lobby. I had to ask if coffee or tea was available while we waited for our room to be cleaned for our check in. We were very unsatisfied with the extended amount of time it took to get our room and will consider other accommodation alternatives for our next stay in the area."

"The pool was closed. The staff was unwelcoming. The fridge was broken. The shower had mold. The ice machine was broken. No vending on site. Gym discounted pass was not honored. AC worked well. Bed was soft. "