Khách sạn New Miami

"Lobby floors weren't clean. Furniture in the lobby was stained. Iron in the room didn't work and no pad on the ironing board. Also, no tissue in the tissue box. The breakfast was the usual... hard bagels, over ripe fruit, and unhealthy yogurt. I don't eat the hot items, also not healthy."

"Place was very clean"

"Great stay!"

"As unfortunately what seems to be the trend - this hotel overbooked and didn’t have the room I requested when I arrived."

"Clean rooms. Great breakfast. During my 4 night stay, my keycards to my room stopped working 3 times. When returning to front desk to get them working again, they never verified anything about me. Just asked what room and reprogrammed them without verification that I was even a guest or how long I was staying which brings me to my next red flag. While in the shower (around 8 am on checkout day) I heard my door trying to be opened. I had placed the door placard on the door handle and flipped the...

"The break"

"Excellent stay"

"Moldy smell in hallway and the room, the room wasn’t well maintained, fruits flies, poor lighting, water pressure very low,"

"The staff was exceptionally kind, courteous, and helpful. Our stay was top-notch."

"Great place to stay"

"Breakfast was extremely good"

"The property, lobby, and common areas looked newly renovated. The room was very dirty when we entered the room. Long hair was plastered on the wall of the shower. The floor was very dirty. We were happy there was no carpet, but after walking from the shower to the bed, our feet were dirty from the room floor. The pool was disgusting. The smell of the water was offsetting and it seemed like there was zero chlorine in it. The staff were nice but not knowledgeable. I asked for an extra heavy...

"Friendly staff at check in. The room was clean however the carpet was dirty as my socks were brown after walking around without shoes on. Bed was extremely uncomfortable and the pillows were really small (about half the size of a normal pillow) and lumpy. I ended up checking out and leaving a day early due to being unable to sleep in the uncomfortable bed. I was surprised that housekeeping never came by to exchange towels or anything. Was nice to have a microwave and mini fridge in the room...