Hilton Hotels, New Orleans, Louisiana

"I initially gave a 1 star based on my check-in and the man behind the desk. But after that was settled everything went great and the staff was superb. The hotel was clean and staff was ready to help at a moment’s notice. Even with 2 conventions going on at the same time everything went great"

"This hotel is a disaster. There was an error with our room and instead of the king bed I booked we were given two doubles. It took 45 minutes for the front desk associate to get us checked in ( to the wrong room) and she was unhelpful about the situation overall; she gave me contact information for the manager and told me to connect with that individual the next morning. The room reeked of mothballs and hot water was spotty at best. We travel to New Orleans several times a year and I will...