Khách sạn New Plymouth

"When we checked in, the original room they put us in: the beds weren't made and it looked like the cleaning crew missed it or ignored it. Asked staff for extra pillows and blankets & was told that they didn't have any. (we had to buy pillows and an air mattress from Walmart) The beds were uncomfortable, too. If we stay in Ontario again, it'll be somewhere else."

"Not enough amenities"

"Great stay! We liked the breakfast, the patio, the pool and comfy bed."

"ok"

"The bed had lose hair on it. Staff was friendly and helpful. Breakfast Saturday was okay. Not very many options though. Sunday there was no meat options"

"Front desk was very friendly and helpful. When we got to our room the first thing I did was use our bathroom. Hair was all over the tile floor and when I went to wash my hands. The “clean” hand towel hanging up was WET and dirty! Like someone had washed their hands and dried them off prior to our arrival. I had to get Clorox wipes to clean off the surfaces in the bathroom/sink area and other hard surfaces in the room to feel comfortable with the room being clean enough to use. Room ac was loud...

"The breakfast was disappointing but other than that it was a nice stay. The cleaning staff was very attentive."

"I stayed for a couple days for work and it was great!"

"Room wasn't fully clean when we got there, dust in bathroom floor, hair in bathtub. Broken light fixture in room, dresser dinged up looked dingy, clock on wall with no hands. Housekeeper doesn't come clean unless requested? After request still did minimum. Had to take towels to front desk everytime for exchange, even the one time housekeeping came through on our 3 nights, left the dirty towels didn't exchange them. Soda machine in lobby ate money, notified staff member all they said was oh thats...

"This was okay for a quick stay passing through Idaho, but I can’t say I would stay again. One of the beds in my room had stained sheets, the beds were not comfortable, and the room was just poorly maintained. They are “pet friendly”, but the “pet area” is in the back and a tiny patch of grass. As a solo female traveler, it did not feel safe when I took them out after dark. The breakfast was okay, but was grateful to have Dutch bros across the street for coffee."

"The staff was great, very friendly. The room was spacious but not clean. Housekeeping needs to turn all the lights on when cleaning. There were dust bunnies, crumbs, dead flies on the floor and wall. The shower was not appealing (shower is very small - bring flip flops to shower). The air conditioner, TV and mini fridge worked. The room served its purpose but I do not plan on staying here again."

"The rooms are not clean and very minimal. The motel inside and out was poorly maintained."

"Nice & well maintained older style roadside motel. A/C & fridge were quiet & efficient, Great water pressure in shower. Staff is a married couple living onsite. Very friendly & respectful couple."

"Nice comfy clean room. Lots of pillows. Staff was nice would definitely stay there again. 2 thumbs up !"

"Room was clean enough; breakfast was good"