Khách sạn New Springfield

"While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before...

"Clean facility, friendly staff, but a little surprised at how warm it was in the hallways. Pool was awesome!"

"The elevator was out of order 2 of the 4 days I stayed there. The rooms were decent and the staff very friendly."

"The staff were extremely helpful and very nice."

"The room was fine, a bit dated, but clean. The highlight was the staff - very helpful and supportive. Breakfast was…meh - just fine, but nothing spectacular. Pancake machine was not working (no problem for me, but there were kids there who were quite disappointed. Breakfast area was kept clean."

"The room was updated and clean ! Enjoyed the stay"

"Rooms were dirty, hot tub was broken, bar staff closed kitchen early"

"Breakfast was horrible"

"Friendly staff and well kept, affordable hotel"

"The property was clean and maintained but carpet was in need of for cleaning or a replacement The room and bath were clean other than the carpet. The staff were helpful and pleasant. ."

"Clean and professional and quiet place to stay"

"Great place to stay again"

"Very nice rooms, clean, friendly staff."

"Our room was clean and the bed was comfortable. It was well stocked. I love the refillable supplies instead of sample size throw away ones. Staff was polite and helpful. Breakfast buffet had a wide verify of foods to choose from. We had a U-Haul trailer and the over flow parking area was helpful for that."

"Not many options in the area but this was solid. If you arrive late and need food I suggest the Waffle House 6 miles away."

"I am extremely disappointed with the experience my family had at your hotel. I was unable to make the trip, so I gave my reservation to my sister and her three children, including her youngest, who is only 4 years old, so they could enjoy a staycation. After spending the day out, they returned to the hotel only to be locked out of their room for over five hours. Staff repeatedly promised that maintenance was on the way and they would be back in their room shortly, but those promises were never...

"Great property, staff was nice and breakfast was good"

"nice room for business"