Khách sạn New Troy

"My room was dirty bed still had old sheets not even made went to let them know right away guy came to room said he already refunded my money guy running the place said nothing he could about it but refund my money because the other hot tub room had a broken tub definitely no cares about anything I even ask if he could give me $10 off next stay he said no would not even buy me a pop so I could wait for them to clean the room he was mad like it was my falt his staff did not clean been here 20...

"Staff"

"Rooms need to be maintained better . There are patches and holes in walls . Wallpaper falling down … however the furniture was nice and was clean"

"Surprised at how clean everything was, exceeded my expectations"

"Hot tub is great location is great and love the staff"

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"Friendly staff, clean rooms. Would recommend a stay. My only “complaint “ would be that the breakfast area closes at nine, not being an early riser 10 would be nice instead. Coffee was freely available in the lobby though."

"All good breakfast could use an upgrade"

"We stayed for the night in n the way from Toronto to Wisconsin. It was spotless and the front desk staff were very helpful. We were traveling with a dog and they made it very easy for us. Breakfast was very good and the dining area was very clean. Highly recommend this hotel"

"Was great to have a restaurant onsite! Rooms clean."

"I could be wrong but it appears this building is used as a homeless shelter! Pulled in and there were multiple drug deals going on in the parking lot. Room was decent, bath tub was filthy and the halls smelled like marijuana at all times of the day and night!"

"This was a very nice hotel in a nice location to see the falls"

"Room temp was not consistent, room above just very loud for hours in the morning"

"It is such a cheerful atmosphere. Everyone on the staff was friendly. My only note would be pack slippers, not carpeted"

"Very nice staff. Excellent breakfast ."

"The room was disgusting, the carpet was filthy, the floor is in the bathroom had not been clean for months there was stains on the sheets"

"friendly staff"

"Great hotel excellent location"

"Standard no frills - good price"

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"