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"Did not use laundry services "

"One staff member will make skip leave your food on the table by the sofa unattended and make you come down to retrieve it. This has happened dur8ng the hours when the front door isnt locked. So if you have a disability, book elsewhere. The elevator is the slowest in yhe world, so your food will be cold and surround by strangers. Also, plan on having your friends stopped and not allowed access yet again during the day and early evening. She thinks she knows all guests. Definitely bot staying here again. "

"Great staff at registration."

"Shops near by"

"Great view on the 24th floor, mountain view. Friendly staff, especially cleaning staff (Marilyn). Would have appreciated more shower pressure but all in all a great stay."

"Good"

"Great location, we walked to everywhere we wanted to go, even Stanley Park was only about 40 minutes walk away & downtown, Gas Town were easily accessible. We also walked to Granville Island over the bridge! Staff were helpful with maps, discount vouchers etc! Coffee was great from their cafe & cooking facilities in the room were fine too! It was useful having a fridge to have bits for breakfast to start your day! Our room had loads of space for a table, sofa & large bed & the bathroom was fine."

"Staff could be friendlier. The hot tub was not in service. "

"Location of the property is ideal - walking distance to most anything a traveler may be interested in, Staff both at check in and the rest of the visit was very helpful."