Dear Jonathan,How wonderful to hear that your stay at Hotel Viking was a pleasant surprise. We're glad you enjoyed your anniversary weekend, and we appreciate your kind words. Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

Dear Rebecca,Thank you for sharing your thoughts on your recent stay. It's wonderful to hear you enjoyed our comfy accommodations and convenient proximity to local attractions! We appreciate your feedback and have shown your report to our housekeeping team to address this. Thanks again for sharing your review. We hope you choose us again for your next Newport vacation!Sincerely,Derek ShellyGeneral Manager

Dear Lissa,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come stay at Hotel Viking again soon.Sincerely,Derek ShellyGeneral Manager

Dear Zoltan,Thank you for your feedback and for choosing Hotel Viking for your recent stay. We're delighted to hear that you enjoyed our hospitality and found your room to be clean and comfortable. It's also great to know that our staff's politeness and attentiveness contributed positively to your experience. We appreciate your comments and look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

Dear Landen,Thank you for taking a moment to share your feedback. It's great to know you enjoyed your stay. From all of us at Hotel Viking, it was our pleasure to host you, and we look forward to welcoming you back soon!Sincerely,Derek ShellyGeneral Manager

Dear Anita,Thank you for taking the time to stay with us and for leaving feedback. We're delighted that you enjoyed our beautiful property and its convenient location. We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

Dear Scott,Thank you for your review. It's great to hear that our convenient location and friendly team met your expectations. Your comments about the condition of our rooms are also appreciated, and your feedback will be considered as we strive to improve our guest experience. We look forward to welcoming you back and hope to impress you with our dedication to your comfort and satisfaction.Sincerely,Derek ShellyGeneral Manager

Dear Carol,We strive to provide a reliable and comfortable experience for all our guests, and we greatly appreciate your feedback. It was a pleasure to host you, and we look forward to welcoming you back to Hotel Viking for another great stay!Sincerely,Derek ShellyGeneral Manager

Dear Andrew,It's good to hear you enjoyed our convenient location and friendly staff. Thank you for sharing your visit, and we look forward to welcoming you back to Hotel Viking for another great experience. Until then, we wish you well. Sincerely,Derek ShellyGeneral Manager

Dear Julie,Thank you for staying at Hotel Viking. Hosting you was a pleasure, and we're so happy you appreciated our clean accommodations. We look forward to your next visit. Thank you again for your review.Sincerely,Derek ShellyGeneral Manager

Dear Amie,Thank you for taking the time to leave your feedback. We will use your comments to help us evolve as a destination and improve the experience of future guests, and we hope you will consider returning.Sincerely,Derek ShellyGeneral Manager

Dear James,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations didn't meet your expectations. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.Sincerely,Derek ShellyGeneral Manager

Dear Lisa,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Derek ShellyGeneral Manager

Dear Kathleen,We're so happy to know that you had a nice stay with us overall and we trust that everything was in order for your visit. Thank you so much for the review, and we hope to see you again soon. Sincerely,Derek ShellyGeneral Manager

Dear Lauren,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome and that you enjoyed the spa. However, we apologize for any issues with the beds, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Derek ShellyGeneral Manager

Dear Alex,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

Dear Jose,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with our parking, we hope you had a fantastic stay otherwise. We look forward to welcoming you back again soon.Sincerely,Derek ShellyGeneral Manager

Dear James, Thank you so much for taking the time to provide a review of your recent stay at Hotel Viking. We are thrilled to hear that our convenient location was a highlight of your visit with us. Please come back and stay with us again when you're in the area.Sincerely,Derek ShellyGeneral Manager

Dear Deborah,We're delighted you enjoyed your stay at Hotel Viking! Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

Dear Kimberly, We sincerely apologize for the disappointment you experienced during your mom's 70th birthday celebration. We understand the importance of such occasions and regret any miscommunication regarding the provision of plates, forks, and a knife for the cake. Your feedback has been shared with our service team for internal discussion and improvement. We hope for the chance to make it right in the future and provide you with the exceptional service you deserve. Thank you for bringing this to our attention.Sincerely,Derek ShellyGeneral Manager

Dear Courtney,Thank you for taking the time to share your feedback. We're concerned about your experience and apologize for any inconvenience caused by the lack of water and housekeeping services. We understand the importance of convenience, especially when traveling with children, and will address these issues with our team to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Derek ShellyGeneral Manager

Dear Dawn,Thank you for choosing Hotel Viking. We appreciate you highlighting our friendly team, clean facilities, and the variety of activities and dining options we offer. We're also thrilled to hear that Casey added to the enjoyment of your stay and provided memorable entertainment. We hope to welcome you back soon for more relaxing nights and exciting days at our hotel.Sincerely,Derek ShellyGeneral Manager

Dear Deborah,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we're delighted you thoroughly enjoyed your stay. Take care, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

Dear Ma Antonette,Thank you for being our guest and for leaving us a review! We are so happy you had an amazing experience at Hotel Viking. Our team looks forward to welcoming you back!Sincerely,Derek ShellyGeneral Manager

Dear Lucky,It's wonderful to know you enjoyed your time with us at Hotel Viking. We're grateful you chose our hotel for your special weekend, and we hope to welcome you back soon!Sincerely,Derek ShellyGeneral Manager

Dear Alessandro,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Derek ShellyGeneral Manager

Dear Ann,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed we could not offer an upgrade. Please know we do all we can to ensure our guests have all they need for a lovely stay, and we hope that you enjoyed your time with us otherwise. We look forward to welcoming you back and impressing you further.Sincerely,Derek ShellyGeneral Manager

Dear Molly,Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed your stay at Hotel Viking, especially appreciating our prime location. We're also glad our gym, indoor pool, and hot tub enhanced your relaxing visit. Your kind words about our team are greatly valued, and we are pleased we succeeded in making your stay memorable. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager