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"Lovely period gastopub right on the river Lugg. Lovely light and fresh accommodation. Food all delicious with a great selection. Their eco wellness spa facilities was a real treat to hire as well, a gorgeous spot to relax in. My wife loved her massage with Charlene as well. Definitely recommend"

"Lovely hotel. Nice large room with views to the Malverns. Quiet. Food was absolutely excellent, both breakfast and dinner. Very smart, attentive staff. Would highly recommend this place. "

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"This hotel has bags of character and is a refreshing change from the likes of Premier Inn. If you don't like creaky floors and things not being level, then this place is not for you! But if you want a warm, comfortable place to rest your head in the middle of the town with friendly staff and great food, then look no further"

"Clean, comfortable and great value for money with a nice self service breakfast. Pub food was also great and reasonable"

"It was a fine stay. We paid more for a better room which seemed worth it."

"Lovely 17th century building. Staff were very friendly and helpful, food was amazing, room was clean and comfortable. Bed was one of the most comfortable I've been in for ages (apart from my own!). Definitely will return!"

"The room was super clean, it appeared to have been recently decorated, the carpets appeared new, the ensuite seemed new, and all was nice. One thing I would say, as the room was facing the garden, there were a couple of spotlights on the front of the abbey/centre, and the window blind didn't fully cover the window, so the light came through that was the only negative thing i could think of"

"If you're looking for a small-town English hotel experience, the GMH delivers. It captures "old world" charm, though it comes with unique quirks to be prepared for. We stayed in the massive “Hideaway” suite with 3 bedrooms and a living room. It was clean and the bed was comfortable, but it does show its age in "charming" ways. For example, there was a bit of sagging plaster on the ceiling and a hole behind a bookcase. The bathroom was large with modern fixtures and a great shower. The breakfast was a highlight. It’s served in a lovely room and included, allowing you to order a fresh breakfast off a menu. Jeremy, the manager, is very much a "character." He is very knowledgeable about the area and provided excellent local suggestions. He is clearly proud of his country and community. However, be prepared for a very dry, sometimes sharp English wit. As Americans, we had a few interactions that felt a bit "salty", including some unsolicited lessons on "proper" cutlery etiquette and comments about Americans in general. While some might find his sarcasm a bit jarring, we took it as part of the eccentric local experience. If you go in with a sense of humor and don't take the "instruction" personal, he adds a certain color to the stay that you won't find at a corporate chain. The on-site parking is a plus, and the location is excellent. If you enjoy a hotel with a strong personality, you’ll love it here. Just be ready for a bit of "education" on your table manners!"