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Nhận xét về Gokulam Grand Turtle On The Beach

5 out of 5
Gokulam Grand Turtle On The Beach
VPI/439, ITDC Road, Kovalam, Neyyattinkara, Kerala

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 71/251 nhận xét" "
Đánh giá 8 - Tốt. 114/251 nhận xét" "
Đánh giá 6 - Được. 40/251 nhận xét" "
Đánh giá 4 - Kém. 11/251 nhận xét" "
Đánh giá 2 - Tồi. 15/251 nhận xét" "

8,2/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

DS

Lưu trú 2 đêm vào Tháng 12, 2023

8/10 - Tốt

Nikke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent extended weekend!
Lưu trú 3 đêm vào Tháng 10, 2023

2/10 - Tồi

RAHUL

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for couple of days. There was a construction going on at the hotel, and they continued it past 11 pm. This was even after multiple guests made several requests and complaints. One of our neighboring guests, a senior folks were really uncomfortable with the noise, but rather than being understanding and halting the work, the staff manager was laughing. We were really surprised with the attitude. For a hotel, one would think that the guest’s comfort is of utmost importance. This place definitely belies that understanding. Food is strictly average. It was such a disappointment. We will never stay again.
Lưu trú 2 đêm vào Tháng 8, 2023

8/10 - Tốt

Manasseh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Pool needs to be really improved, a lot of updates can be done, for example bath tub had scratches/peeling paint on them. Access to beach from hotel would be a plus.
Lưu trú 2 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Dharma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful property and great service
Lưu trú 1 đêm vào Tháng 7, 2023

8/10 - Tốt

John

Lưu trú 1 đêm vào Tháng 7, 2023

8/10 - Tốt

SEBASTIAN

Lưu trú 2 đêm vào Tháng 7, 2023

8/10 - Tốt

Callum

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff. Great getaway feeling. Bathroom needs to be redone
Lưu trú 1 đêm vào Tháng 1, 2023
Dinu Geetha - General Manager trả lời vào 10/02/2023
Dear Guest, Greetings from Gokulam Grand Turtle on the Beach, Kovalam! We are grateful that you have taken the time to share your experience. We are incredibly happy that you immensely enjoyed the services and the delicious cuisines offered at our restaurants. We always strive to give our guests the best holiday and we are glad that you were satisfied with your overall stay. We look forward to host you again in the near future. Thanks and Regards, Team Gokulam Grand Turtle on The Beach

8/10 - Tốt

MANU BALAKRISHNA

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near Beach, good spot. Pool area washrooms can be improved, pool area pavement is so hot at sunshine.
Lưu trú 2 đêm vào Tháng 10, 2021
TIPSTER Revenues trả lời vào 14/10/2021
Dear Mr. Manu, Thank you staying with Gokulam Grand Turtle on the Beach, Kovalam. We are really thankful to you for your valuable review. Looking forward to host you again Thanks and Regards, Team Gokulam Grand Turtle on the beach

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Billed as five star but more like 3.5 stars. Had a nice stay and the food was great.
Lưu trú 3 đêm vào Tháng 1, 2020

6/10 - Được

John

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Disappointing facility
Rooms are run down and not very clean. Air conditioning is noisy. Staff are nice though and surrounding garden area is very pleasant.
Lưu trú 1 đêm vào Tháng 1, 2020

8/10 - Tốt

Narendra Singh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2019

8/10 - Tốt

Smaila

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Hotel with SeaView
Except for the delay in Check in, the stay is perfect Beach is 3 minutes walk.
Lưu trú 1 đêm vào Tháng 12, 2019

4/10 - Kém

MADHUSUDAN

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I was not impressed. Hotel quality is not good. Facilities are not good. Rundown condition. Beach is not easily accessible from hotel
Lưu trú 2 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
awesome hotel at kollavam beach
Turtle on the beach stay was excellent with one exception I was expecting them to be right on the beach but there was a little walk to the beach. Hotel staff was very welcoming , highly recommend turtle on the beach.
Lưu trú 1 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Manasi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Neat Little Resort right on Kovalam Beach
I was travelling with my elderly parents & wanted to make sure that the resort we stayed in was relaxing, clean & spacious. Turtle on the Beach was an amazing resort..The staff was excellent, the room was huge & clean & the food was delicious. We had dinner & breakfast at their restaurant, overlooking the pool. Their location was excellent..next to Kovalam beach. In short, we really enjoyed our stay greatly! Would highly recommend it.
Lưu trú 1 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Kerry, Canada

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved our stay at The Turtle on the Beach - we loved our room, the pool and the service was out of this world! The staff did anything and everything to make our stay more special. THANK YOU!
Lưu trú 2 đêm vào Tháng 10, 2019

8/10 - Tốt

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Two Blocks From the Beach
Nice hotel about 2 blocks walk from the beach. The hotel was comfortable and the food was good at the restaurant. The room air conditioner was strong and kept the room very cool 24/7.
Lưu trú 3 đêm vào Tháng 10, 2019

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
スタッフの接客レベルは非常に高く子供での対応も良かった。 しかし写真と実際の部屋は異なる印象があった。 ビーチまで直接アクセスできる様になると人気が上がる事が間違いない。
Lưu trú 2 đêm vào Tháng 6, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 6, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks so much it’s very good for a short trip please try to use
Lưu trú 1 đêm vào Tháng 5, 2019

10/10 - Xuất sắc

Jon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay. Slightly removed from commotion of beach strip, so a clean and quiet place to retire to at the end of the day. Staff brilliant. Hotel and room very pleasing. We had a room on floor below pool and loved it. Would definitely stay here again.
Lưu trú 5 đêm vào Tháng 4, 2019
Vignesh trả lời vào 04/05/2019
Dear Jon, Greetings from Turtle on the beach Thank you for sharing a wonderful feedback about your stay. We look forward to host you again. Warm regards Vignesh Vijayan

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても満足しました!また機会があればとまりたいです
Lưu trú 1 đêm vào Tháng 4, 2019
Vignesh trả lời vào 04/05/2019
Dear Guest, Greetings from Turtle on the beach, Kovalam Thank you for valuable feedback shared towards your stay with us. We are delighted to know that we could satisfy you with the hotel facilities and service. Looking forward to welcome you back! Warm Regards Vignesh Vijayan Accommodation Manager

8/10 - Tốt

Erik

Thích: Sạch sẽ, tiện nghi phòng
in Kovalam zentral gelegenes Hotel an der Beach
nahe der Beach gelegenes Hotel mit wenig Sicht zur Beach, tolle Bar an Top-Floor, leider dort kein Restaurant, schöner Pool
Lưu trú 2 đêm vào Tháng 4, 2019

6/10 - Được

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The beach access is not there which seems a must for property in kovalam beachside. Staff is somewhat less and not that proactive to serve
Lưu trú 2 đêm vào Tháng 3, 2019

10/10 - Xuất sắc

Vijandran

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awy
Lưu trú 1 đêm vào Tháng 3, 2019
Vignesh trả lời vào 27/03/2019
Dear Mr. Vijandran Greetings! Thank you for sharing your valuable feedback, we are delighted to know that your stay at Turtle on the beach was memorable. Looking forward to host you again. Warm regards Vignesh Vijayan Accommodation Manager

4/10 - Kém

PRAMOD KUMAR

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
annexe has issues
I had booked an annexe room for one night . The problem is that the annexe is not easily accessible from the main hotel lobby and on top of that there is either a slope to navigate or 30-40 steps to climb . As the restaurant , main pool and other outlets are in main hotel , it can be very challenging for senior citizens .Further the room had 5 steps to go to the bathroom , dresser and safe , which again is a pain . my reco is to stay in main hotel and take the annexe only at a steep discount . Staff is friendly and service is good . The hotel does not have direct access to the beach but it is easily walkable . Good views of the sea and u can hear the waves breaking . Food is average
Lưu trú 1 đêm vào Tháng 3, 2019
Vignesh trả lời vào 27/03/2019
Dear Mr. Pramod, Thank you for sharing a candid feedback. We are delighted to know that the staff and service lived up to your expectations however we understand that the Annexe room was not unto your expectations. Please note that the room you stayed was very spacious with the best view of the Sea, Swimming Pool and the Lawn at a lesser budget than the Turtle on the beach rooms. We will definitely try to improvise on the food, request you to share more details. Warm Regards Vignesh Vijayan +91 9446305591

4/10 - Kém

EJ

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room looks NOTHING like the pictures. The pictures are very modern, the rooms are not modern at all. Room is pretty clean but common area is not. After checking out on Sunday, we wanted to use the pool for the day and the showers after. The pool showers and washroom were completely disgusting and not clean.
Lưu trú 2 đêm vào Tháng 3, 2019

10/10 - Xuất sắc

SEUNGHYON

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2019
Vignesh trả lời vào 06/03/2019
Dear Seunghyon Thank you for sharing your valuable feedback. We are delighted to know that we met your expectations during your stay with us. Looking forward to welcome you back. Vignesh Vijayan Accommodation Manager

8/10 - Tốt

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Kovalam beach close by
Very nice hotel with a good service located in the Kovalam beach area. We had a big room, in the Japanese style, with a good wi-fi connection and a large balcony with a beautiful sea view. The restaurant served very good food - the best butter chicken I had in India! Just to keep in mind that the hotel does not have a private beach and the public beach is close by. But to reach the beach you have to leave the hotel premises and walk for 3 min through an alley with touristic shops. For us, as two adults, it was not a problem. For a family with kids, this can be a challenge as the alley is also accessable for cars and scooters!
Lưu trú 2 đêm vào Tháng 2, 2019
Vignesh trả lời vào 06/03/2019
Dear Mr. Robert, Greetings! Thank you for sharing your valuable feedback with us. Our team here are happy to know that your stay was memorable. Looking forward to host you again. Warm Regards Vignesh Vijayan

6/10 - Được

Maniganda Perumal

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Good stay!
Bathroom showers are not in good condition. Couldn't feel the water force when take bath. Other than that overall stay experience is good.
Lưu trú 2 đêm vào Tháng 2, 2019
Vignesh trả lời vào 06/03/2019
Dear Mr. Perumal Thank you for sharing your feedback with us. We are glad to know that your overall stay was good. We have also noted your comments with regards to the water pressure which couldn't have occurred. We will definitely get that checked and rectify the issue. Sorry for the inconvenience caused to you. Warm Regards Vignesh Vijayan Accommodation Manager

2/10 - Tồi

RB

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We paid for a “signature suite”, but what we got was NOTHING that looked like the photos. The furniture was broken, the carpet was old and dirty (when the photos show a wooden floor). The manager was very nice and gracious, but what do you do with nice?? I frankly feel that i was cheated and expect a full refund. They need to lower their prices, or upgrade their property.... but in the VERY LEAST STOP SHOWING PHOTOS THAT ARE NOT TRUE TO EXPERIENCE. I have taken photos to share and will post them later.
Lưu trú 1 đêm vào Tháng 2, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel is very good. But the food is too bad. We have wasted a lot of money on food. sercice is good
Lưu trú 1 đêm vào Tháng 1, 2019
Vignesh trả lời vào 18/02/2019
Dear Guest, Thank you for sharing your valuable feedback. We are delighted to know that the hotel was upto your expectations however we understand that we couldnt deliver the expected quality & taste of food. We will definitely share this feedback with our team and will take corrective measures. Looking forward to host you again. Warm regards Vignesh Vijayan Accommodation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2019
Vignesh trả lời vào 05/02/2019
Dear Guest, Thank you for your valuable feedback, Looking forward to host you again. Warm Regards Vignesh Vijayan

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well located hotel providing peaceful, comfortable accommodation and gorgeous views. The heart of Kovalem is a short walk away with beaches, yoga and treatment centres, cafes and shops all within easy reach. TOTB provides an oasis of calm. Highly recommended.
Lưu trú 1 đêm vào Tháng 1, 2019
Vignesh trả lời vào 05/02/2019
Dear Guest, Greetings! Thank you for your valuable feedback which also motivated the team here. looking forward to welcome you back to TOTB. Warm Regards Vignesh Vijayan Accommodation Manager

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
After repeated attempts on the first day, till 11 PM, the maintenance staff was unable to fix the room A/C. On second day, I was told that there is no individual climate control for each room and the temperature can only be set on the the central A/C unit which was too warm for me. The floor, closets and curtains were covered in lint. The phone in the room had static noise on day one and the mic stopped working on day 2. This resort is listed as 5 star on Orbitz which was the primary reason I booked it. I disagree with this rating and would not give this resort more than 3.5 stars. I expect a 5 star resort to have individual climate control for each room and rooms to be clean. On the positive side, this resort has a nice view of the ocean, pleasant and helpful staff and good food. Please update the rating of this resort so that the future travelers get a better idea on what to expect.
Lưu trú 3 đêm vào Tháng 12, 2018
Vignesh trả lời vào 18/02/2019
Dear Guest, At the onset my sincere apologies for the inconvenience caused to you during your stay. We will definitely take corrective measures such issues in future. We are glad to know that the staff, food and hotel met your expectations. Thank you for sharing your valuable feedback, we assure you that the feedback will be shared with the team to improve. Warm regards Vignesh Vijayan Accommodation Manager

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 5 đêm vào Tháng 12, 2018
Vignesh trả lời vào 05/02/2019
Dear Guest, Greetings! Thank you very much for your remarkable feedback. We are happy to know that the hotel, facilities & service met your expectations. Looking forward to host you again. Warm Regards Vignesh Vijayan Accommodation Manager

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 12, 2018
Vignesh trả lời vào 18/02/2019
Dear Guest, Thank you for sharing a candid feedback on your stay with us. Looking forward to host you again. Warm Regards Vignesh Vijayan Accommodation Manager

4/10 - Kém

Harshita

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It is close to the beach, but the view from the rooms is not as expected. Guests can see the Indian Ocean from the Ocean View room, but there is construction, trees and other properties between this room and the Ocean. Do not pay extra to book an ocean view room. The hotel is also not well lit, the alleys and corridors are dark and unclean. The prices are also not worth the cost, the hotel is not maintained well. The bathtub was old and cracking, and some construction was going on near the balcony so it was very noisy and dusty.
Lưu trú 2 đêm vào Tháng 12, 2018

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 10 đêm vào Tháng 8, 2018
Vignesh trả lời vào 12/09/2018
Dear Guest, We thank you for staying at Turtle on the Beach, Kovalam and sharing your stay experience on this forum. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. Your generous review has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel. Sincerely yours, Vignesh Vijayan Accommodation Manager

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Bon niveau standing /Quelques chambres inf. à 4*!
Chambre réservée par expédia ne correspondait pas aux critères annoncés /Offre surclassé par hôtel Meilleure mais paq toujours à notre goût Les évènements au Kerala nous ont amenés à prolonger notre séjour de 15 jours négociés cette fois dans d'excellentes conditions un vrai cadre merveilleux et reposant ce Turtle Annex
Lưu trú 3 đêm vào Tháng 8, 2018
Vignesh trả lời vào 12/09/2018
Dear Guest, Thank you very much for sharing your experience from your recent stay with us at Turtle on the Beach. We have noted your comments with regards to the room and please accept my sincerely apologies for the discomfort that may have caused. I would like to assure you that your comments will be shared with the team here for improvements to be made. Your patronage is very valuable to us, and your constructive feedback will make us aware on the actual guest’s experience. We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Turtle on the Beach and assure you of our best attention and services at all times. Sincerely yours, Vignesh Vijayan Accommodation Manager

8/10 - Tốt

Satyajit, Glasgow

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel with Arabian Sea views from room balcony, good food and excellent staff
Lưu trú 3 đêm vào Tháng 8, 2018
Vignesh trả lời vào 12/09/2018
Dear Guest, We thank you for staying at Turtle on the beach, Kovalam and sharing your stay experience on this forum. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel. Sincerely yours, Vignesh Vijayan Accommodation Manager

6/10 - Được

Meteo

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
ロケーションは部屋から海が見えて、かなり良い。スタッフもフレンドリーで親切。残念なのは、シャワーが故障しており、お湯が出なかったこと。また、冷蔵庫がないので、飲食物が冷やせないこと。
Lưu trú 3 đêm vào Tháng 7, 2018
Vignesh trả lời vào 12/09/2018
Dear Guest, Thank you very much for sharing your experience from your recent stay with us at Turtle on the Beach. We have noted your comments with regards to the room and please accept my sincerely apologies for the discomfort that may have caused. I would like to assure you that your comments will be shared with the team here for improvements to be made. Your patronage is very valuable to us, and your constructive feedback will make us aware on the actual guest’s experience. We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Turtle on the Beach and assure you of our best attention and services at all times. Sincerely yours, Vignesh Vijayan Accommodation Manager

10/10 - Xuất sắc

Dave, London

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel Good Location
We arrived as a party of two adults and three children. Upon arrive we had been allocated one rather small room which was not adequate. Following some conversations with the management team we were fortunate enough to be upgraded to a suite which was much more suited to our needs, We had a wonderful view of the sunset and overall the hotel delivered a great experience. I think the hotel needs to be upgraded in some aspects, one of the children cut a toe on the dated wooden decking around the small pool which was not maintained very well
Lưu trú 5 đêm vào Tháng 2, 2018

2/10 - Tồi

ambrish, ohio

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Terrible 5 star hotel
Room had sewer stench in bathroom. Hotel has no direct to beach.
Lưu trú 2 đêm vào Tháng 2, 2018

8/10 - Tốt

Shashi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Its a great place to stay, good amenities and decent food. Rooms are maintained well.
Lưu trú 3 đêm vào Tháng 11, 2017
Tintu Saji trả lời vào 30/01/2018
Dear Guest, Thank you for your feed back. We are happy that you enjoyed your stay with us. We will try our level best to achieve 5 out 5 during your next stay with us

2/10 - Tồi

Maninder

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This is not a five star hotel
This is not a five star hotel. Poor wifi which kept on dropping. Staff that were not happy to help. Rooms were not exceptable, shabby and grubby, far from being a five star hotel.
Lưu trú 4 đêm vào Tháng 1, 2018

10/10 - Xuất sắc

Claes

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotel stay!
Everything was perfect, with a beautiful location, friendly staff and excellent food. The Internet was down though.
Lưu trú 4 đêm vào Tháng 12, 2017
Dear Guest, First Of all thank you for your positive feed back and it gives us strength for our future endevour. Regarding internet we are trying our level best to rectify the same and increase the speed. Hopefully same will be cleared in near future

10/10 - Xuất sắc

Dave, Nottingham

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
My first trip to India
Not a real 5 star but certainly 5 star people and a 4 star hotel. Food, especially breakfast, was excellent. I will stay there again.
Lưu trú 8 đêm vào Tháng 11, 2017
Tintu trả lời vào 19/03/2018
Dear Guest, Thank you for your feedback and we will try our level best to reach in real Five Star standard as per the guest expectation. Looking forward to your next visit.