10/10 - Xuất sắc
Shubhendu
Đi cùng gia đình và trẻ nhỏ
15/06/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The experience was nothing short of fabulous. Ms. Sushmita at the front desk assisted us with a seamless checkin experience and explained about the facilities of the property along with the benefits of Leela DISCOVERY / GHA DISCOVERY membership. She also assisted in early checkin as we reached the property quite early and with extra time during checkout. She took care of my special request arranging for a small cake as it was my wife's birthday. The presentation of the cake was fabulous when it was delivered to our room.
During our stay we tried the food (in room and dine in) from The Terrace restaurant and that too was fantastic. Interaction with Mr. Raj who assisted us with his excellent serving capabilities at the restaurant, is highly appreciated.
Furthermore the interaction with Sous Chef Mr. Debnath was equally amazing and insightful to the say the least.
Golf carts had lesser than 5 minutes waiting time throughout the property, which adds to the brilliant experience. The overall experience at The Leela Kovalam was fantastic and we'd love to revisit the property during our upcoming travel plans to Kovalam & Thiruvananthapuram.
Kudos to the entire team at the property for showcasing hospitality that sets new standards for the industry to follow. Thank you very much for making our stay so memorable.
Shubhendu
Lưu trú 2 đêm vào Tháng 6, 2025