"The ladies who were running the hotel were kind and accomodating. They stayed up until we arrived even though it was after check in hours. The rooms were what we wanted. "
"Charming property, quiet, spacious and comfortable. The included breakfast and the ordered gourmet dinner were superior! Friendly and knowledgeable owner. "
"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."
"Being on hotels.com i expected this to be at a much greater standard than this. It really is a bnb rather than a hotel. It is in a beautiful rural setting with expansive view but the facilities are old and tired. Much less than i expected."
"Online info to contact hotel direct - very poor.
On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs.
A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed.
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"Had a choice to stay here while visiting Whangarei. The room was tidy, and the bed was super comfy. As a solo traveller, I found the location very handy and felt totally safe. Heaps of parking right outside, which was sweet as. The staff are absolute legends, so helpful and friendly. Cheers for the great hospitality!"