Dear Ms/Mr Sui Leong Thank you so much for taking the time to respond the guest comment to our service. We are really sorry that this situation did not bring to you a good experience as you expected in your vacation Your comments were highly appreciated since it will help to improve our service and we have addressed these comment with F&B manager, Front Office Manager, & Housekeeping department for improving the service. We would love to welcome you back for next stays in the near future. Thank you so much for your opinions. Best regards Sale team

dear Ms/Mr Ching Yeun, Thank you so much for taking the time to respond your comment to our service. We are really sorry that this situation did not bring to a good experience as you expected in your vacation. Your comments were highly appreciated since it will help to improve our service. construction happened from out site effected strongly to your vacation, we tried to discuss to avoid to guest. we are all hope to receive your understanding. We would love to welcome guest back for next stays in the near future. Thank you so much for your opinions. best regards

의견을 보내 주셔서 감사합니다. 직원 및 경영진 전체가 서비스 개선을 위해 노력할 것입니다. 가까운 시일 내에 여러분을 환영 할 것을 기대합니다.