Dear Mr. Huy, On behalf of the entire management and staffs, thank you so much for your valuable feedback! We hope to welcome you again! Kind regards,

Dear Junghuyn, Thank you for staying with us and even coming back. We are glad to know that you love your stay at the resort. We hope that you will come back in the near future. Sincerely,

Dear Seungjoo, Thank you for staying with us and your generous rate. We love to have you come back with us in the near future. Sincerely,

Thank you for staying with us. We are glad to know that you had a pleasant stay at the resort. Lizard is a very common animal in tropical countries like Vietnam. We are looking forward to having you and your family coming back in the near future. Sincerely,

Dear Sandra, Thank you for choosing us for your trip to Nha Trang city. We are not glad to know that our staff behavior did not meet your satisfaction. Rest assured, we will have more training for our employees to improve their service as soon as possible. Wish you all the best. Sincerely,

Dear Seokil, Thank you for staying with us. We are glad to know that you had a pleasant vacation at the resort. We look forward to having you back in the near future. Sincerely,

Thank you for staying with us. We love that you had a wonderful vacation at the resort. We hope to have you back in the near future. Wish you the best of luck.

Dear Yeni, Thank you for staying with us. We hope that you had a pleasant stay at our resort. Regarding the airport pick-up service, we apologize for the inconveniences that might make you unhappy. However, we believe that we informed in your service confirmation that we offer the transport service by using a 16-seat car, not a 7-seat limousine. We look forward to having you back for another pleasant stay. Sincerely,

Thank you for staying with us. We hope that you had a pleasant stay at the resort. We are glad to know that you feel happy with the housekeeping service. We look forward to welcoming you back one day. Sincerely

Thank you for your review. First of all, we thank for staying with us. We appreciate your compliments about the pool and the landscape. We do apologize for the construction as we have innovated some areas. We also expect that we could open more restaurants in the near future to serve our guests. We hope that we could have you back to make up for this stay. Wish you all the best.

Dear Seungjun, Thank you for staying with us. We are glad with your sweet words and your compliments. As you said, we are a perfect place for a family vacation with young children. We look forward to having you back in the near future. Sincerely,

Dear Jungyun, Thank you for staying with us. We do apologize for the unhappy experience. As a tropical country, a lizard is not hard to see, especially in a garden like we have. We hope that apart from the lizard, you had a relaxing vacation. We hope that we could welcome you back in the near future. Sincerely,

Dear Kwangho, Thank you for staying with us. We hope that you had a nice vacation at the resort. We look forward to welcoming you back in the near future. Sincerely

Thank you for staying with us. I can guest that it is due to our garden and the tranquil at night which makes you feel hard to sleep. We are notable for our peaceful atmosphere which suits for a relaxing vacation. We look forward to having you back in the near future. Sincerely

Dear Lee, Thank you for staying with us. We hope you had a pleasant stay at the resort. We have maintained a few facilities at the resort to prepare for the New Year. I do apologize if it caused conveniences during your stay. We wish you can come back for another nice vacation. Sincerely,

Dear Sujin, Thank you for staying with us. We hope that you have a nice stay at the resort. We wish that you can come back for another vacation in the future. Sincerely,

Dear Hyounseon, Thank you for staying with us. W are glad that you have a pleasant stay at the resort. We look forward to having you come back in the near future. Sincerely,

Thank you for choosing us. We hope that you had a pleasant stay at the resort. Furthermore, we love to hear all feedback from our guests so that we could improve our services and be better. Wish you all the best.

Thank you for choosing us. We hope that you had a nice and pleasant stay at the resort. We look forward to welcoming you back one day in the near future.

Dear Ryan, Thank you for staying with us and spending your time leaving a review. We are glad to know that you had a pleasant vacation at the resort. Your comments about adding more Western will be considered by our managers and hope that we could offer more Western foods in the near future. Currently, we would like to introduce our local cuisine with Vietnamese foods in the breakfast buffet.

Dear Esther, Thank you for choosing us and leaving your time to leave a valued comment to us. Vietnam is a tropical country, therefore, it is not hard to find the tropical insects in our resort. I hope that it is a nice experience and it did not make any uncomfortable things. We hope to welcome you back for another pleasant stay. Sincerely,

Thank you for staying with us. I do apologise that the beach was not as you expected. We are also delighted that you was happy with many things at the resort. We appreciate your valued idea and will consider to find the best way to serve our guests. Thank you and wish you all the best.

Dear Cvo, Thank you for choosing us. We are delighted to know that you enjoyed the garden and the swimming pool. Regarding the food, I hope that you love the breakfast buffet included in the room price. I will raise you idea about the price of the food with our team and find a win-win solution. Thank you and wish you all the best.

Thank you for your lovely review. The nice garden and the dedicated staff are always our pride. We also try to open more restaurants in the next period. I hope that we could welcome you back for another wonderful stay.

Thank you for staying with us and your rating as well. I hope that you had a pleasant stay at the resort. And we do wish to host you one more time for another nice stay.

Thank you for staying with us and for your review as well. As a tropical country, cockroach or lizard are common animals in the whole country and in the resort. We always try to prevent all these animals coming into the guest room. I do apologize for the inconvenience and I hope it did not affect negatively to your stay. I wish to welcome you back for another pleasant stay.

Dear Noori, Thank you for staying with us. I hope that you are satisfied with our accommodation and services. We will consider your comment on the breakfast as we always try to improve our services. We hope to have you back with us one day in the near future. Yours sincerely,

Thank you for your generous rating. We hope you had a pleasant stay at the resort. We wish to have you back for another nice vacation.

Dear Jacob, Thank you for choosing us. We do apologize that there are things that disappointed you. We will bring your comments to the attention of our team and have improvements next times. Thank you once again.

Dear Byunggyu, Thank you for sharing your review with us. However, I am not glad to admit that I do not get clear what you would like to tell us, because I do not know Korean. I have checked with my team to see if there were any issues during your stay but according to our record, there were no problems. We always wish to deliver high-quality services to our guests, therefore, if you have any request with us, please do not hesitate to contact us. Best regards,

Thank you for choosing us and your amazing review as well. We also appreciate your comment about the restaurants. We hope to have you back one day for another wonderful stay.

Dear Mathilde, Thank you for sharing your experience with us. It is great to know that you love the swimming pool and breakfast. Recently, there have been many renovations in the resort so that we could offer more facilities to our guests in the near future. We understand that you experienced inconveniences during your stay and we do apologize for that. We hope to have you back to make up for the less perfect stay. Yours sincerely,

Thank you for your amazing review and generous rating. It is great to hear that you love everything at the resort during your stay with us. We always strive to offer our guests with high-quality services. We are looking forward to having you with us one more stay.

Thank you for sharing your point of view about the recent stay at the resort. It is glad to know that you enjoyed all the facilities at Diamond Bay Resort & Spa. All your comments about the room furniture and breakfast are recorded to be improved. We hope to welcome you back for another pleasant stay. Yours sincerely,

Thank you for your rating. We hope you feel satisfied with your stay at our resort. We are looking forward to welcoming you back for another memorable stay.

Thank you for spending your leaving us a great review. It is indeed delighted to know that you appreciate the service and food. We have considered adjusting the bus schedule so that our guests could be more comfortable during their stay at the resort. We wish to host you back for another fantastic stay in not a too distant day. Yours sincerely,

Thank you for your valued comment. We are truly delighted to know that you appreciate the location, swimming pool. We do apologize for the unexpected issue with the AC and Wifi. We always strive to offer our guests with high-quality services, therefore, these such issues are not something we are expecting. We rest assure to bring these cases to the attention of our managers and find out the solution as soon as possible. We wish you all the best and hope to have you back with us to make up for this imperfect stay. Yours sincerely,

Thank you for your great review. We are truly delighted and proud to know that you love the swimming pool, our staff, food and restaurant service. We will rest assure bring your comment on the shuttle bus to our managers and we hope the bus schedule will change positively in the next time. Wish you all the best. And we hope to have you back one day for another fantastic trip.

Thank you very much for choosing Diamond Bay Resort & Spa and for your wonderful review. We are delighted that you had a pleasant stay with us and that you enjoyed our swimming pool. Our team strives to deliver the best experience to our guests and we are extremely grateful when our efforts are being recognized. We are also sorry for the unhappy experience with the air conditioner and the closed restaurant. I hope these issues will be got better in the next time. Thank you again for taking the time to write us a perfect review. We are looking forward to welcoming you again very soon. Warm regards,