I spent two days in this hotel. While the room was clean, comfortable with great facilities and view of the ocean we were disappointed with the staff and service. Firstly, while we had booked with expedia and paid, they could not find our booking, second they wanted to keep our passports for security as photocopies or a credit card were not enough for them. Of course we refused to leave our passports with them. Every time we were entering the hotel we were asked if we stay there (while other customers entering with us were not asked). In the morning when we went for breakfast, we were asked for coupons that had never been explained as a policy when we checked in. When we went to use the pool and gym facilities, we were asked to pay although they were free for customers and they had to check with the reception that we stay in the horel although we showed tjem our room card. Despite the amazing hotel and the jacuzzi in our room, I would not choose this hotel for my stay. I think that this hotel is addressed more to local visitors and not very friendly in foreigners.