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Nhận xét về Panorama Luxstay Nha Trang

2.5 out of 5
Panorama Luxstay Nha Trang
Nguyễn Thị Minh Khai, Nha Trang

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 3/5 nhận xét" "
Đánh giá 8 - Tốt. 1/5 nhận xét" "
Đánh giá 6 - Được. 0/5 nhận xét" "
Đánh giá 4 - Kém. 1/5 nhận xét" "
Đánh giá 2 - Tồi. 0/5 nhận xét" "

9,0/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

10/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Volkan, Las Vegas

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property in the heart of the city and in front of the beach. Delicious breakfast buffet.
Lưu trú 7 đêm vào Tháng 7, 2022

4/10 - Kém

Adam

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
GOOD....BUT COULD BE SO MUCH BETTER!
This is an amazing hotel with beautiful, clean rooms and amazing views (Executive Ocean Suite). I would love to have rated the hotel much higher, but there were some simple things they could have done which would make a HUGE difference. The Wifi signal was always very weak and basically no coverage on the balcony. My toilet got blocked 3 times in 6 days. After 4 days, we had to change rooms because I was woken up when my entire room was vibrating and there was massive amounts of noise. They were renovating on the floor above us. It was nice to be moved to a new room but it was inconvenient. The fridges are not the least bit cold. Housekeeping were wonderful but they entered my room one day while I was asleep and the DO NOT DISTURB light was on. Another day, they threw out some of my stuff which was NOT in the bin and it was not garbage. Reception was on Level 2 and it was closed after 10pm. Reception on Ground Floor could only do a limited amount to help us after 10pm. The pool has amazing views but it is only 1.2m deep - it was like a children's pool. And the tiles around the pool and in the corridor leading to the pool were always wet and slippery. Even the elevators were often very slippery and dangerous. They really need some non-slip mats to ensure the safety of their guests. Beautiful hotel but they need to make a few improvements and I would give them 10 out of 10.
Lưu trú 5 đêm vào Tháng 6, 2022

8/10 - Tốt

An

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful room with partial ocean view. The service is great , we’ll booked again if we coming to Nha Trang.
Lưu trú 12 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2022
Panorama Luxstay Team trả lời vào 06/02/2022
Dear Sir/Madam, Thank you for your kind review regarding your last stay at Panorama Luxstay Nha Trang. We are delighted to know that you did enjoy your time here. We do look forward to welcoming you to our hotel in the near future. Wish you all the best!

10/10 - Xuất sắc

jerrold

Great new hotel in the middle of everything.
The Panorama is a new hotel right where you want to be. Clean rooms with great ocean views. No breakfast because of Covid and the WiFi could be stronger but I got a great rate at a wonderful property and couldn't be happier. Will stay there again.
Lưu trú 2 đêm vào Tháng 1, 2022
Panorama Luxstay Team trả lời vào 20/01/2022
Dear Mr. Jerrold, We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of our team. We shall inform our team on your positive review. We do hope for any chances to welcome you back to Nha Trang city in the future. Yours sincerely,