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Nhận xét về Queen Ann Nha Trang

5 out of 5
Queen Ann Nha Trang
100 Trần Phú, Nha Trang

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 70/103 nhận xét" "
Đánh giá 8 - Tốt. 21/103 nhận xét" "
Đánh giá 6 - Được. 7/103 nhận xét" "
Đánh giá 4 - Kém. 5/103 nhận xét" "
Đánh giá 2 - Tồi. 0/103 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I just 1 nights at Queen Ann Hotel in Nha Trang. I am really impressed and extremely happy because I have met the friendly Nha Trang people and the hotel is perfect according to my wishes. From Reception to Management, all are too professional, the rooms are extremely clean and make me and my friends very happy. Especially buffet seafood is exellent. If I come back, make sure to choose Queen Ann as a place to relax.
Lưu trú 1 đêm vào Tháng 7, 2019
ALISA trả lời vào 05/08/2019
Dear Sir/Madam Warmest greeting from Queen Ann Nha Trang for choosing stay with us. Thank you for your email .We love to hear your feedback and use it to review and improve our services.The support and trust of customers is an invaluable asset to our hotel to always satisfy customers at the highest level. Once again, we are looking forward to welcome us again soon. Shuold any futher information,please feel free contact with us. Queen Ann hotel

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have a warm trip in hotel.All staff is very nice friendly.Queen Ann with all bebefits service is very good special private beach. I was free upgrade to the room ocean view.I have never been alble to see this magical seaview like this before from above. About breakfast,location cleanliness,.. is excellent.
Lưu trú 1 đêm vào Tháng 7, 2019
Alisa- Sale Executive trả lời vào 02/08/2019
Dear Ms Alley, Greeting form Queen Ann Nha TRang hotel, Thank you for your precious time to share your assessment for Queen Ann Nha Trang. We are happy when you are satisfied with the quality of the hotel rooms. Hope to serve you in the nearest time. Queen Ann hotel

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2019
Hieu Tran trả lời vào 09/07/2019
Dear Valued Guest, Thank you for take your valued time to review us on property. It's a honor to know that you truly enjoyed our service during your stay. We wish you have a warm trip and looking forward to welcoming you back in the soonest future. Best regards, Hieu Tran Sales Dept.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
good service & beautiful oceanview room.
I just stayed 1 night at Queen Ann Nha Trang, I was upgraded to the fabulous oceanview by them. I felt everything was good. Great breakfast a lot of variety 5*. BBQ seafood Buffet Dinner on the top floor was also great. You can enjoy the full Nha Trang's beatiful beach and city view at night. Staff was polite, professional and friendly. They recommended me some interesting tourist spot. If i have opporturnity to come back Nha Trang in the furture , Queen Ann Hotel is the first choice.
Lưu trú 1 đêm vào Tháng 4, 2019
Hieu Tran trả lời vào 13/06/2019
Dear Valued Guest, First of all, thank you for taking you time to review us on our property. It's an honor to read your review and we are so happy to know that you had a wonderful time and you truly enjoyed your stay with us. Once again, thank you for sharing your experience and we hope to welcome you back in the near future. Sincerly Yours, Hieu Tran(Ms.) Sales Dept.

8/10 - Tốt

raymond

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is the third time I've stayed here and it's maintained it's high quality of service and rooms. We arrived very late,02.30. And was greeted with a smile and drink.
Lưu trú 5 đêm vào Tháng 5, 2024
QUEEN ANN NHA TRANG HOTEL trả lời vào 27/05/2024
"Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,"

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It very good
Lưu trú 2 đêm vào Tháng 5, 2024
Queen Ann Nha Trang trả lời vào 26/05/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ein wunderbares Hotel ! Das Personal ist überaus zuvorkommend und hlfsbereit. Ich dieses Hotel nur empfehlen 👍👍👍
Lưu trú 5 đêm vào Tháng 4, 2024
Queen Ann Nha Trang trả lời vào 30/04/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Elisha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel, friendly staff, clean
Lưu trú 3 đêm vào Tháng 3, 2024
Queen Ann Nha Trang trả lời vào 02/04/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Julien

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel right near the beach and a lot of shops and restaurants.
Lưu trú 2 đêm vào Tháng 2, 2024
Queen Ann Nha Trang trả lời vào 02/03/2024
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 - Xuất sắc

Jean

Lưu trú 8 đêm vào Tháng 2, 2024
Queen Ann Nha Trang trả lời vào 21/03/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 2, 2024
Queen Ann Nha Trang trả lời vào 20/02/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

KWAN YU ERICA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were professional and helpful. Choices for breakfast was slightly fewer but the separate arrangement of breakfast locations for guests of different room types were perfect as you could enjoy a more cozy environment in the morning. The room was probably newly renovated and thus it was quite comfortable. It would be even better if a new hair dryer could be provided (the existing one was just too old). Yet, all in all, the residence experience was quite nice. Will definitely consider rebooking next time.
Lưu trú 3 đêm vào Tháng 1, 2024
Queen Ann Nha Trang trả lời vào 16/01/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Yoann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was perfect. Great ocean view, room confortable and clean, staff very helpful and friendly
Lưu trú 1 đêm vào Tháng 1, 2024
Queen Ann Nha Trang trả lời vào 12/01/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Thi Anh Thu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Được upgrade lên phòng tốt hơn, nhân viên rất nice.
Lưu trú 1 đêm vào Tháng 12, 2023
Queen Ann Nha Trang trả lời vào 18/01/2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Loi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs are well trained and breakfast is excellent. Dinner needs more improvement. Love my ocean view room.
Lưu trú 2 đêm vào Tháng 11, 2023
Queen Ann Nha Trang trả lời vào 30/11/2023
Dear Mr.Loi Bui,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Paul, Renton

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located across from the beach, you have a private beach access. The room is clean, morden with an beautiful ocean view, breakfast buffet is excellent with a amazing service and food choices. The staff is supper friendly and helpful, they also offered us a complimentary airport drop off. Highly recommend.
Queen Ann Nha Trang trả lời vào 21/11/2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing staff and beautiful properties. My room is spectacular!! The services is top notched!!
Lưu trú 1 đêm vào Tháng 11, 2023
Queen Ann Nha Trang trả lời vào 14/11/2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Sarah

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Really great hotel …the family suite was big and roomy and the beds and linen were super comfortable. Great view and little balcony.
Lưu trú 2 đêm vào Tháng 10, 2023
Queen Ann Nha Trang trả lời vào 02/11/2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Trang

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay in Nha Trang
Lưu trú 2 đêm vào Tháng 9, 2023
Queen Ann Nha Trang trả lời vào 21/09/2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

8/10 - Tốt

Chi Hung

Lưu trú 7 đêm vào Tháng 9, 2023
Queen Ann Nha Trang trả lời vào 06/10/2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 - Xuất sắc

Lara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Queen Ann was amazing. Located across from the beach, you have a private beach about 50m walk. Service and staff were very welcoming, polite and always helpful. Convenient location, souvenir shop next door also does laundry for 30,000D per KG. Also sells other souvenirs cheaper then Dam markets. Pool water always cold as its in a shaded area, airport shuttle was organised for us and was a smooth ride. Approximately 30 minute drive from aiport. BREAKFAST buffet was best i have ever had amazing service and food choices, they have many dietary options, such as Halal, Vegetarian, Gluten and vietnamese traditional foods as well. Overall amazing stay, would recommend 10/10
Lưu trú 6 đêm vào Tháng 8, 2023
Queen Ann Nha Trang trả lời vào 30/08/2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 - Xuất sắc

yong

Lưu trú 2 đêm vào Tháng 8, 2023
Queen Ann Nha Trang trả lời vào 23/08/2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

8/10 - Tốt

LAURENT

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel is well placed Very good breakfast We stayed 7nights but the cleaning is not top Carpet not cleaned for 7 days ... Too bad Good hotel anyway
Lưu trú 7 đêm vào Tháng 8, 2023
Queen Ann Nha Trang trả lời vào 19/08/2023
Dear Valued Guest,Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

JUNICHI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋は広く、部屋からの眺めがよく、とてもリラックスできました。ホテル前に専用ビーチがあり、のんびり楽しむことができました。朝食は種類も多く、楽しめました。
Lưu trú 2 đêm vào Tháng 7, 2023
Queen Ann Nha Trang trả lời vào 18/07/2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

6/10 - Được

MYUNG HAE

Lưu trú 9 đêm vào Tháng 7, 2023
Queen Ann Nha Trang trả lời vào 31/07/2023
Dear Valued Guest,Thank you for leaving a review of our hotel's services. Your review helps our staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Valerij

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 14 đêm vào Tháng 6, 2023
Queen Ann Nha Trang trả lời vào 28/06/2023
Dear Mr. Valerij,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us. Best regards,

8/10 - Tốt

FU WA

Lưu trú 3 đêm vào Tháng 6, 2023
Queen Ann Nha Trang trả lời vào 12/06/2023
Dear Mr. FU WA KONG, Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us.Best regards,

10/10 - Xuất sắc

Maris Wolfgang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Uns hat diesen Hotel sehr gefallen.Meine Frau hat gemeint dass sie sich wie zu Hause fühlt,ich denke das sagt schon viel aus.. Das Personal war immer freundlich,hilfsbereit und zuvorkommend. Wir waren schon einige Male in Vietnam und somit in einigen Hotels aber das Buffet von Queen Ann war bisher das Beste - abwechslungsreich,reichhaltig und hochwertig. Die Zimmer sauber bei guter Ausstattung. Die Lages des Hotels erstklassig. Wir hatten hier einen sehr schönen Aufenthalt und werden definitiv wieder kommen.
Queen Ann Nha Trang trả lời vào 22/05/2023
Dear Mr. Maris Wolfgang. Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us. Best regards,

10/10 - Xuất sắc

raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the staff are excellent, friendly and very helpful. building very clean, and well maintained.
Lưu trú 6 đêm vào Tháng 4, 2023
Queen Ann Nha Trang trả lời vào 10/05/2023
Dear Mr.Raymond ThomasThank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

8/10 - Tốt

Hieu

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 2 đêm vào Tháng 3, 2023
Queen Ann Nha Trang trả lời vào 11/03/2023
Dear Mr. Hieu Pham,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you in your next stay with us. Best regards,

10/10 - Xuất sắc

Tomas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
Fantastic location, people. Great with free airport transfer. To few sunbeds on the beach. 30 chairs for 400 guests is not ok.
Lưu trú 10 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 04/03/2023
Dear Mr.Tomas Johansson, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you during your next stay with us. Best regards,

4/10 - Kém

Kate

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5*? Maybe out of 10.
This is not a 5* hotel. The room smelled stale on arrival, and by 9pm the whole 22nd floor stank of rancid cooking oil. There was litter on the bedroom floor at arrival, it remained after two days of "cleaning". WiFi was consistently unreliable, didn't reach the desk in the room, and was sporadic in the common areas. Staff at breakfast and the pool bar were friendly, but checkout took over 10 mins to complete for no explicable reason. A hotel voucher was issued but not honoured, and none of the VIP perks were offered. Pool is undercover so stays cold all day, loungers are limited and get no sun. Area around the hotel is a building site, lots of prostitution in the vicinity. Do not recommend.
Lưu trú 2 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 03/03/2023
Dear Ms.Kate Walker,Thank you for leaving a review of our hotel's services. Your review helps our staff to work harder to bring the best quality of service to the guests.Hope to have chance to serve you in your next stay with us.Best regards

10/10 - Xuất sắc

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ
Exceptional service
Lưu trú 4 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 01/03/2023
Dear Mr. Mike, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you during your next stay with us. Best regards,

10/10 - Xuất sắc

Liisa

Lưu trú 1 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 21/02/2023
Dear Ms. Liisa Salmi,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

10/10 - Xuất sắc

Yong Hwan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 16/02/2023
Dear Mr. Yong Hwan Kim,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

6/10 - Được

Ove

Đi theo nhóm
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 15/02/2023
Dear Mr. Ove Talgo,Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 - Xuất sắc

Deuk Soo

Lưu trú 1 đêm vào Tháng 2, 2023
Queen Ann Nha Trang trả lời vào 12/02/2023
Dear Mr. Deuk Soo,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

10/10 - Xuất sắc

Nam

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2023
Queen Ann Nha Trang trả lời vào 31/01/2023
Dear Mr. Nam, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,Queen Ann Nha Trang

10/10 - Xuất sắc

Karola

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Auf jeden Fall wieder buchen , wenn wir wiederkomm
Alle 5* wirklich verdient . Das Hotelpersonal ist sehr freundlich und hilfsbereit. Wenn man einen Wunsch hat versuchen die Angestellten dies auch zu erfüllen. Das einzige was ein Nachteil ist , dass viel zu wenige Strandliegen vorhanden sind . Bei schönem Wetter muss man sich beeilen um eine Liege zu ergattern. Das Wasser des Pools ist kalt . Das Essen im Hotel hervorragend und das Frühstück lässt keine Wünsche offen . Wir können das das Hotel weiter empfehlen und würden das auf jeden Fall wieder buchen . Die Lage ist Top .
Lưu trú 25 đêm vào Tháng 12, 2022
Queen Ann Nha Trang trả lời vào 09/01/2023
Dear Mrs. Karola Quattländer, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,Queen Ann Nha Trang

10/10 - Xuất sắc

Clare

10/10 - Xuất sắc

Christopher

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel staff and tour desk staff have been very helpful, courteous, knowledgeable and friendly. I would love to stay at Queen Ann hotel in Nha Trang city again.
Queen Ann Nha Trang trả lời vào 30/12/2022
Dear Ms Christopher Trinh, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards, Queen Ann Nha Trang

10/10 - Xuất sắc

Mirko

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Gutes Hotel an einem tollen Strand
Das Hotel ist gut ausgestattet und sauber, gutes Frühstück und hat einen Privatstrand mit Liegen und Schirm. Besonders hervorzuheben ist das Preis Leistung Angebot. Ich würde das Hotel wieder Buchen.
Lưu trú 10 đêm vào Tháng 8, 2022
Queen Ann Nha Trang trả lời vào 07/09/2022
Dear Mr/ Ms. Mirko,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 - Xuất sắc

Loi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room clean the view so nice, service person name Dieu and Hang give me very nice service Thank you very much to all from California
Lưu trú 3 đêm vào Tháng 9, 2022
Queen Ann Nha Trang trả lời vào 07/09/2022
Dear Mr/ Ms. Ngo Loi,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 - Xuất sắc

Denise, Tacoma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service from the front desk. Great place, friendly staff.
Lưu trú 2 đêm vào Tháng 8, 2022
Queen Ann Nha Trang trả lời vào 25/08/2022
Dear Mr. Denise,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

6/10 - Được

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
There was no vip lounge as promised.
Lưu trú 4 đêm vào Tháng 8, 2022
Queen Ann Nha Trang trả lời vào 24/08/2022
Dear Valued Guests,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. First of all, we regret that our VIP lounge is closed for maintenance so we can not give the service during your stay. Queen Ann wishes you lots of joy in your life!

8/10 - Tốt

TAICHI

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 8, 2022
Queen Ann Nha Trang trả lời vào 17/08/2022
Dear Mr. Taichi! Thank you for your favor on Queen Ann Nha Trang. We are very happy to receive your encouragement and look forward to accompanying you and your family in the next Nha Trang visits. The problems you encounter will be synthesized and sent to the Hotel management to help Queen Ann overcome and bring the most satisfied service to customers. Queen Ann wishes you lots of joy in your life!

10/10 - Xuất sắc

Didier

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best location the center of Nha Trang, people were extremely friendly. The price is amazing for all the things you get, there is nothing bad to say about this hotel.
Lưu trú 6 đêm vào Tháng 7, 2022
Queen Ann Nha Trang trả lời vào 12/08/2022
Dear Mr/ Ms. Didier, Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 - Xuất sắc

Atsushi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2022

6/10 - Được

Gerald

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
noisy but good located
To be able to underdstand the content of a request seems to be a challange for most Hotels. Also my vegetarian request (Fruits and an Avocado) was almost not possible for them... they tried to make it good, but as a 5* rated Hotel you can expect an adequate service. And in their own description they talk about sound proofed windows: far away from this standard, all the noise from traffic or Karaoke you hear in the room, was very loud.
Lưu trú 1 đêm vào Tháng 7, 2022
Queen Ann Nha Trang trả lời vào 20/07/2022
ear Mr. Gerald, Warmest greetings from Queen Ann Nha Trang! Thank you very much for choosing our hotel for your vacation. We are very happy as you enjoy our location. We would like to apologize for not meeting your expectation while staying with us recently. Thank you very much for your understanding that we really tried our best to provide you with the best experience and enjoyment possible. Once again We would like to thank you for this valuable review which will help us to improve our services in the future, We look forward to welcoming you back soon in near future, Best regards. Queen Ann Nha Trang

8/10 - Tốt

Magnus

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 7, 2022
Queen Ann Nha Trang trả lời vào 18/07/2022
Dear Mr. Magnus, Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!