Phòng Suite Grand, 2 phòng ngủ (Executive Residence) | Minibar, két bảo mật tại phòng, trang trí khác biệt

Nhận xét về The Costa Nha Trang Residences

5 out of 5
The Costa Nha Trang Residences
32-34 Trần Phú, Nha Trang, Khánh Hòa

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 60/139 nhận xét" "
Đánh giá 8 - Tốt. 45/139 nhận xét" "
Đánh giá 6 - Được. 22/139 nhận xét" "
Đánh giá 4 - Kém. 4/139 nhận xét" "
Đánh giá 2 - Tồi. 8/139 nhận xét" "

8,4/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

8/10 - Tốt

Khoa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 7, 2019
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
I like this property very much because I have ever been Intercontinental hotel before.
Lưu trú 10 đêm vào Tháng 3, 2019
Our The Costa Residences member. trả lời vào 30/04/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 1, 2019
Our The Costa Residences member. trả lời vào 30/01/2019
Thank you very much for taking the time to review our property. We apologize if our service did not meet your expectations and appreciate you taking time to share your concerns. In an effort to monitor and improve customer satisfaction at The Costa Nha Trang Residences, we would like to inform you we take all feedback seriously and will implement many of these upgrades to the property as soon as possible. If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2017
The Costa Nha Trang trả lời vào 08/01/2018
Dear Valued Guest, Greetings from The Costa Nha Trang! Thank you for stay with us and your 5* rating for us. We would love to welcome you back in the near future. Best Regards, The Costa Nha Trang

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
6명이 3베드룸 이용했어요. 주방이 있어서 간단한 요리 가능하고 냉장고는 4도어로 상냉장 하냉동 타입의 큰 냉장고에요. 침구류나 전반적인 시설물 깔끔하고 관리 잘 되어있어요. 체크인시 디파짓있고 여권사진 찍어갑니다. 룸키(카드)있어야 1층 메인현관 출입가능하고 엘리베이터도 룸키로 터치하고 층을 눌러서 이동할수 있어요. 롯데마트 골드코스트점 걸어서 갈수있고 다른 여행객들이 많이 다니는 곳과는 약간 거리가 있지만(도보 15~20분) 그랩타면 되서 괜찮아요.
Lưu trú 2 đêm vào Tháng 2, 2024
The Costa Nha Trang Residences Team trả lời vào 04/04/2024
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

Rachel

Lưu trú 4 đêm vào Tháng 2, 2024
The Costa Nha Trang Residences Team trả lời vào 15/02/2024
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

10/10 - Xuất sắc

changyoung

Lưu trú 3 đêm vào Tháng 10, 2023
The Costa Nha Trang Residences Team trả lời vào 02/11/2023
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

6/10 - Được

PARK

Đi cùng gia đình
Thích: Sạch sẽ
수영장이 매우 협소
3배드룸에 숙박하였는데 크기는 만족하나 기타 편의시설에서 수영장은 너무 작으며 집기류들에 대한 관리는 좀 떨어지는 편임.
Lưu trú 2 đêm vào Tháng 7, 2023
The Costa Nha Trang Residences Team trả lời vào 08/08/2023
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

Phuong Thanh

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Lưu trú 3 đêm vào Tháng 7, 2023
The Costa Nha Trang Residences Team trả lời vào 01/08/2023
Dear Mr/Ms Pham , Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

Sangmin

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
좋은 위치의 숙소
부대시설은 헬스장과 작은 수영장만 있습니다. 대체적으로 깨끗하고 위치가 좋습니다. 입구 찾기가 조금 어려울 수 있습니다.
Lưu trú 4 đêm vào Tháng 3, 2023
The Costa Nha Trang Residences Team trả lời vào 08/08/2023
Dear Value Guest , Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team

10/10 - Xuất sắc

EUICHUL

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2023
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

young joo

Lưu trú 1 đêm vào Tháng 11, 2022
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

Hitoshi

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ビーチリゾートへ来て、外に出たくなくなるほど快適な空間でした。皆さん、いつも明るい笑顔で挨拶、終始丁寧な対応でした。 COVID 検査を帰国に際して受けなければならず、祝日と重なり開いている医療機関を調べて頂いたり親身に対応して頂きました。感謝でいっぱいです!
Lưu trú 3 đêm vào Tháng 8, 2022
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

2/10 - Tồi

Sam

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very upset with my booking experience. I booked the best suite with 2 bedrooms with 3 beds. And the Day of my arrival they told me that they only have the suite with 2 bedroom 2 beds or downgrade me with the suite of 2 bedroom, 3 beds to a smaller less nice suite and also $50 less expensive, but to compensate they would give us breakfast. I was very upset. Because I was forced to choose one of those options as they would not cancel and refund me even though they couldn’t not give me the original suite I paid for and booked The breakfast was horrible and the downgraded room was not nice and is not a 5 star. I’m still very upset about how they handled the situation. I even asked them if they can at least charge me for the lower room price as we need the 3 beds and had to downgrade and they Would not! They still kept my money.
Lưu trú 2 đêm vào Tháng 8, 2022

10/10 - Xuất sắc

Cam, Kensington

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Central location. Spacious, clean, and convenient apartment. Comfortable beds. Great view of the ocean. We stayed at several hotels on Tran Phu street before, and Costa is much better than those by far.
Lưu trú 3 đêm vào Tháng 7, 2022
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

2/10 - Tồi

FENG HSU

Lưu trú 2 đêm vào Tháng 4, 2022
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

Rick

Lưu trú 1 đêm vào Tháng 4, 2022
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all, thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 11, 2020
Management team of The Costa Nha Trang Residences trả lời vào 08/08/2023
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

JohnnyH, Taiwan, Taipei

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
這趟旅程之所以那麼美好就是因為這家飯店,房間的設備非常的齊全。乾淨且廚具、餐具齊全的廚房讓我們省了不少錢在吃飯的部分。早餐晚餐和愛人一起煮一起吃,感覺特別好。房間還有洗衣機可以使用,去沙灘回來可以洗所以髒的衣物非常方便。我期待下次的旅行住在這家飯店。
Lưu trú 3 đêm vào Tháng 9, 2020
The Costa Residences Nha Trang trả lời vào 14/10/2020
尊敬的JonnyH先生/女士:芽庄海岸公寓酒店的问候。 感谢您抽出宝贵时间与我们分享您的反馈。 我们很高兴听到您真的很喜欢我们宽敞的住宿,并且在我们的酒店过得愉快。 此致,芽庄哥斯达黎加住宅团队

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good
We had a very good stay at the Costa, close to the Beach, friendly staff, clean apartment and god location. Comfy bed, free toilettries,
Lưu trú 6 đêm vào Tháng 2, 2020
paul trả lời vào 16/02/2020
Dear our value guest, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

Yin Yue

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2019
Paul trả lời vào 16/02/2020
Dear Mr/Ms Felicia Agrell, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice of The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to another opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

10/10 - Xuất sắc

YEJIN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2020
Thi Dang trả lời vào 14/02/2020
Dear Mr/Ms Yejin, Warmest greeting from The Costa Nha Trang Residences, First of all,thank you for taking the time to evaluate the service quality of The Costa Nha Trang Residences. The trust and choice The Costa as a vacation destination in the beautiful coastal city of Nha Trang of our customers is the pleasure of all our staff. We are looking forward to the opportunity to serve you better next time. Best regard, Management team of The Costa Nha Trang Residences

4/10 - Kém

LIANG yen

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2020
Thi Dang trả lời vào 14/02/2020
Dear Mr /Ms Liang, Warmest greeting from The Costa Nha Trang Residences, Thank you for taking the time to share your feedback with us. We are glad to know that you enjoyed our accommodation. Your comment is valuable information for us to improve our service and to make a excellent reputation. We hope to be able to welcome you back in the near future. The Costa Nha Trang Residence Management

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
Amazing stay. Room size was way larger than expected. Thank you for a great stay!
Lưu trú 5 đêm vào Tháng 12, 2019
E-commerce Executive trả lời vào 13/01/2020
Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. We hope to have more chances to welcome you back with us. With best regards, The Costa Nha Trang Residences Team

2/10 - Tồi

Ider

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nie wieder
Lưu trú 4 đêm vào Tháng 12, 2019
Ecommerce Executive trả lời vào 06/01/2020
Dear Ider, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your thought with us regarding your recent stay. We really feel regretful that your experience at our Property did not meet your expectation. We have shared your feedback to our team to ensure the necessary improvement should be made immediately. With best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great apartment. Kitchen could use cooking utensils, oven mitts, etc. View was amazing. Beach service excellent although more chairs could accommodate more guests. Highly recommend.
Lưu trú 5 đêm vào Tháng 12, 2019
Ecommerce Executive trả lời vào 30/12/2019
Dear Valued guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are happy to know you have loved the apartment with amazing view and well-equipped kitchen. We really appreciate that you highly recommend our Property to other guests. We hope to have more chance to welcome you to The Costa Nha Trang whenever travel brings you back to Nha Trang. With best regards The Costa Nha Trang Residences Team

8/10 - Tốt

Suraj

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2019
E-commerce Executive trả lời vào 25/12/2019
Dear Suraj, Merry Christmas and best wishes to you and your family. Thank you for choosing us for your stay and taking the time to share your feedback with us. With best regards, The Costa Nha Trang Team

10/10 - Xuất sắc

Abdullah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
شقة الأحلام
حجزنا كان شقة تنفيذية غرفتين نوم مساحتها ١٦٠ متر الشقه فخمة وواسعة والمطل جميل والموقع ممتاز وسعرها معقول جداً
Lưu trú 3 đêm vào Tháng 12, 2019
The Costa Team trả lời vào 14/12/2019
Dear Abdullah, Thank you very much for taking the time to share your thought with us. We are delightful to know you have enjoyed your stay with us and loved our luxurious and spacious apartment. We hope to be able to welcome you next time whenever travel brings you back Nha Trang With best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

MAN MAO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
來自澳門的芽莊之旅
酒店地理位置好,酒店服務ok,同行朋友建議住同一層因為不同樓層卡用不了,經典2房可惜沒有獨立洗手間,如果有港澳插頭更好,沒有USB頭,整體還滿意!
Lưu trú 2 đêm vào Tháng 10, 2019
Sale Team trả lời vào 24/10/2019
Dear Mao Mao, Thank you very much for taking the time to share your feedback with us. We are pleased to know that you were satisfied with our service and hotel location. The satisfaction of customers is always an encouragement to us to work harder and improve our service each day. We hope to be able to welcome you back soon in your next trip to Nha Trang. Best regards, The Costa Nha Trang Residences Team

8/10 - Tốt

HO SUN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
더 코스타 나쨩 레지던스에서 2박~^^
친구들5명이서 코스타 2베드룸에 이틀간 머물렀씀니다~ 사실 레지던스형 숙박은 처음이었는데.. 결과적으로 기대보다 훨씬 좋았씀니다~ 리셉션 응대와 서비스도 괜찮았구여.. 호텔 내,외부 청결도도 괜찮았구여.. 매일 청소랑 어메니티도 나쁘지않았어여.. 물론 최고급리조트나 호텔의 서비스등에 비해서는 부족하지만..가성비 좋았어여.. 저희일행은 만족하였고 다음에 가족들과 재방문의사 있씀니다! 위치는 나쨩비치 바로 앞이고 룸에서 오션도 잘보이는 편이라 좋았씀니다~ 시내위쪽 나쨩센터와 도보로 가까워서 자주 이용하였구여..핑크타워와 건너 야시장까지는 도보로 문제없었구여.. 시내아래쪽 세일링클럽까지는 걸어갔다가 올때는 택시타고왔어여.. 거기까진 걷기에는 거리가 좀 부담스러워여.. 택시비 얼마안나와서 시내아래쪽 맛사지샵이랑 맛집다니는데 부담스럽지 않았씀니다~ 조식은 제공되지 않았지만.. 바로옆 코스타씨푸드 이용시 할인되었구여.. 저녁에 유명한 코스타씨푸드에서 와인과 함께 분위기있게 맛있게 먹었씀니다~ 전반적으로 만족스러웠씀니다!
Lưu trú 2 đêm vào Tháng 9, 2019
Sale Team trả lời vào 23/10/2019
Dear Ho Sun, Warmest greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to know that our accommodation went beyond your expectation and you had enjoyed your first stay experience at our residences. We hope to be able to welcome you back soon in your next trip to Nha Trang. Best regards, The Costa Residences Team

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, modern and sleek. Convenient location by the beach. Can’t expect the same hotel service as North America - no flexibility for late check out, was charged for lost room key etc. North American hotels would typically waive these costs to improve the customer experience. Overall very good but set your expectations.
Lưu trú 3 đêm vào Tháng 10, 2019
Sale Department trả lời vào 23/10/2019
Dear Valued guest, Thank you for taking the time to share your feedback with us. We are glad to know that you enjoyed our accommodation. Your comment is valuable information for us to improve our service and to make a excellent reputation. We hope to be able to welcome you back in the near future. Best regards. The Costa Nha Trang Residences Team.

2/10 - Tồi

Yungchin

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
호텔 소모품으로 짜증나게하네요
타올이 하우스키핑이 안주고가 두장이 부족했던것 같은데 호텔은 우리 가족을 도둑으로 몰았습니다. 룸에 다시 들어가 확인하고 저희 가족 짐을 모두 다시 확인하는데 사십여분의 시간을 낭비했습니다. 공항에 비행기 타러 가애하는데 여권도 안돌려줘서 가족여행에 매우 짜증났습니다 택시기사도 40분을 기다려줘서 결국 한장당 만원씩 2만원주고 급히 비행기타러 가야했습니다 매우 짜증났습니다. 또한 밤에 매우 시끄럽고 뷰도 생각보다 별로 입니다 뷰 때문에 선택하지는 마세요
Lưu trú 2 đêm vào Tháng 10, 2019
Sale Team trả lời vào 23/10/2019
Dear Mr. Lee Yungchin, Thank you very much for taking the time to share your feedback with us. Please do accept our most sincere apology for this inconvenience caused you. We regret to know that your stay did not meet your expectation. Please be assured that your comments have been shared with our Team for improving our guest experience and service each day. Once again, thank you for staying with us. We hope to able to welcome you back next year to feel the improvement we learn from your comments. Best regards, The Costa Residences Team

8/10 - Tốt

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great apartment, good service, good location, will return
Lưu trú 8 đêm vào Tháng 9, 2019
It is the The Costa Nha Trang Residences'pleasure trả lời vào 02/10/2019
Dear Mr. Brian, Thank you for taking your time sharing this review. It is our great pleasure to know that you love the apartment with great location and service. Thank you again for your kind feedback and we hope to see you soon for another amazing journey with us. Warm regards, The Costa Nha Trang Residences

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I LIKE THE SIZE OF THE ONE BEDROOM LUXURY SUIT I HAD THE VIEW FROM THE BALCONY OF THE SEA AND BEACH MAID SERVICE WAS EXCELENT RECEPTION WAS EXCELENT IF I NEEDED SOMETHING OR SOMETHING DONE IT DONE RIGHT AWAY
Lưu trú 21 đêm vào Tháng 7, 2019
The Costa Nha Trang Residence trả lời vào 31/07/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much, Our The Costa Residences member.

10/10 - Xuất sắc

NALEE

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가족여행 숙소로 최적의 장소였던거같아요
Lưu trú 3 đêm vào Tháng 7, 2019
The Costa Nha Trang Residences trả lời vào 31/07/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much, Our The Costa Residences member.

10/10 - Xuất sắc

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful Hotel
Great cleaning staff, great area, huge rooms.
Lưu trú 6 đêm vào Tháng 7, 2019
VY NGUYEN trả lời vào 23/07/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much, Our The Costa Residences member.

10/10 - Xuất sắc

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Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
새벽에 도착해서 2박 숙박함. 개미같은 벌레 없고 매우 깨끗함. 냉장고 주방용기, 드럼세탁기 Tv 등 전자제품 깨끗하고 좋음. 주변 식당 등 위치 매우 좋음. 새벽에 도착해서 공항픽업 지연으로 호텔에 전화했으나 연결안됨. 도착해서보니 리셉션에 아무도 없다가 당직실에서 나옴. 레지던스호텔이라 일반 호텔과 다름. 낮에 정식 직원들 근무하는데 영어 의사소통이 완벽하게는 안됨. 일반적으로 나트랑 지역 호텔직원들은 서비스직업근무에 임하는 자세가 다른 지역에비해 부족한 점이 많은듯. 두 곳의 최고급 리조트와 호텔에서도 친절하지 않았고, 성의있는 자세도 아니었다.
Lưu trú 2 đêm vào Tháng 6, 2019
Vy Nguyen (Ms) trả lời vào 09/07/2019
Dear Valued custommer , Warmest greetings from The Costa Nha Trang Residences Management ! Thank you for giving us an opportunity to serve you on your holiday. We are glad that you have a pleasant stay with us and take note well your feedback with thanks. Hope to welcome you in future booking at The costa residences. Thank you with best regards. The Costa Nha Trang Residences

10/10 - Xuất sắc

Bernard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nha Trang comfort!
Great accommodation. Loved the couch. The bed was soo soft and comfortable. Great to have a washing machine. Cooked in the kitchen a few times and it was great. Right across the street from the beach. Not a great view but very enjoyable stay.
Lưu trú 5 đêm vào Tháng 4, 2019
The Costa Nha Trang Residences Team trả lời vào 11/06/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Sincerely,

6/10 - Được

Sai Man

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
實際環境與現場不符……在網上圖片的海景,實際上要出露台探頭出外在看到小許!另外綱上圖片是有浴缸的,但實際上並不存在。其他設施尚可
Lưu trú 6 đêm vào Tháng 5, 2019
The Costa Nha Trang Residences Team trả lời vào 11/06/2019
Dear Jackie, Thanks for your email to notify us of the difficulties you have been experiencing with our apartment recently. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize if our service did not meet your expectations and appreciate you taking time to share your concerns. In an effort to monitor and improve customer satisfaction at The Costa Nha Trang Residences, we would like to inform you we take all feedback seriously and will implement many of these upgrades to the property as soon as possible. Please accept our most sincere apologies. Given the unfortunate experience you had here at the The Costa Nha Trang Residences, we would like to offer discount voucher for your next stay at our establishment. We hope that your next stay with us will better meet our standard of excellence. Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location, pleasant staying. Better if there were pre-info on mini-bar costs (the cost is not displayed), employees' English was not that good comparing this hotel's rate.
Lưu trú 1 đêm vào Tháng 5, 2019
The Costa Nha Trang Residences Team trả lời vào 11/06/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Sincerely,

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good location, staff friendly, apartment was nicely sized and bedrooms extremely comfortable
Lưu trú 3 đêm vào Tháng 5, 2019
The Costa Nha Trang Residences Team trả lời vào 11/06/2019
Dear Customer , We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Sincerely,

10/10 - Xuất sắc

JAEHOON

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
만족한 숙박입니다.
좋은 위치에 친절한 직원들까지 만족스러운 숙박이였습니다. 다만, 개미들이 좀 많았다는게...
Lưu trú 3 đêm vào Tháng 5, 2019
The Costa Nha Trang Residences Team trả lời vào 22/06/2019
Dear Customer , Thanks for your email to notify us of the difficulties you have been experiencing with our apartment recently. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize if our service did not meet your expectations and appreciate you taking time to share your concerns. In an effort to monitor and improve customer satisfaction at The Costa Nha Trang Residences, we would like to inform you we take all feedback seriously and will implement many of these upgrades to the property as soon as possible. Please accept our most sincere apologies. Given the unfortunate experience you had here at the The Costa Nha Trang Residences, we would like to offer discount voucher for your next stay at our establishment. We hope that your next stay with us will better meet our standard of excellence. Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
環境寬敞舒適,非常好的入住經驗
Lưu trú 3 đêm vào Tháng 5, 2019
The Costa Nha Trang Residences Team trả lời vào 20/06/2019
Dear Customer , We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Sincerely,

10/10 - Xuất sắc

Angel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
整體十分滿意 房間裏的180海景超美 對住沙灘 夜間街道景色很美 下邊有便利店 附近有超市可只購材料煮食 樓下酒店的餐廳非常好味 地點非常方便 附近街道多美食 酒店服務10分樂意滿意 芽莊每間酒店check-in 也會keep起護照 我可即時聯絡清潔房間 全屋也設有露台露台可看到海景可看到日出日落 10分推薦無與倫比 接待處10分流利英語
Lưu trú 2 đêm vào Tháng 4, 2019
The Costa Nha Trang Residences Team trả lời vào 24/05/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

6/10 - Được

damon

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2019
Our The Costa Residences member. trả lời vào 22/04/2019
We appreciate your taking the time to review our property. If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

8/10 - Tốt

Sin Ting

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good service and can check in earlier
Lưu trú 2 đêm vào Tháng 4, 2019
Our The Costa Residences member. trả lời vào 22/04/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

10/10 - Xuất sắc

Levana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing!
We had a wonderful stay with Costa! Incredible location just right across the beach with a great restaurant Runam and super friendly staff that helped us book tours for each day. Very clean rooms equipped with all the amenities that we needed!
Lưu trú 5 đêm vào Tháng 3, 2019
Our The Costa Residences member. trả lời vào 03/05/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

10/10 - Xuất sắc

Kumi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great for family
It was great stay in one big apartment. They were very profetioal. Swimming pool was very small and it only get sun in the morning. But they had a beach just across the road with sunbed and bar. Very modern interior with all the plaits and glasses. Only thing I wish it had a coffee machine in the kitchen. Great for family
Lưu trú 3 đêm vào Tháng 3, 2019
Our The Costa Residences member. trả lời vào 03/05/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
大型冷蔵庫、キッチン、洗濯機が備え付け
Lưu trú 3 đêm vào Tháng 3, 2019
Our The Costa Residences member. trả lời vào 02/04/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,

10/10 - Xuất sắc

Sungeun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Location, Reasonable price,Clean room
좋은 위치와 깨끗하고 합리적인 가격면에서 훌륭합니다.
Lưu trú 1 đêm vào Tháng 3, 2019
Our The Costa Residences member. trả lời vào 29/03/2019
We appreciate your taking the time to review our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay! If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much,