Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 197/262 nhận xét" "
10 - Xuất sắc
197
Đánh giá 8 - Tốt. 41/262 nhận xét" "
8 - Tốt
41
Đánh giá 6 - Được. 17/262 nhận xét" "
6 - Được
17
Đánh giá 4 - Kém. 4/262 nhận xét" "
4 - Kém
4
Đánh giá 2 - Tồi. 3/262 nhận xét" "
2 - Tồi
3
9,4/10
Sạch sẽ
9,4/10
Nhân viên & dịch vụ
9,2/10
Tiện nghi, dịch vụ
9,2/10
Điều kiện & cơ sở vật chất nơi lưu trú
10/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Jens Anh Duy
Đi cùng bạn đồng hành
11/06/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
rất tốt và bình tĩnh. dịch vụ tuyệt vời
Jens Anh Duy
Lưu trú 1 đêm vào Tháng 5, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 13/06/2022
Kính gửi Jens Anh Duy,
Cảm ơn quý khách đã lựa chọn Vinpearl Luxury Nha Trang cho kì nghỉ của mình trên đảo Hòn Tre và dành thời gian đánh giá khách sạn. Chúng tôi rất vui và tự hào vì đã mang lại cho quý khách trải nghiệm tuyệt vời. Rất mong được chào đón quý khách trong những kì nghỉ sắp đến.
Trân trọng,
Ban quản lí khách sạn.
8/10 - Tốt
Nhung
17/02/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Đồ ăn không ngon
Nhung
Lưu trú 2 đêm vào Tháng 2, 2018
Lê Thị Công Dung trả lời vào 10/03/2018
Gởi chị Nhung,
Cảm ơn chị Nhung đã lựa chọn Vinpearl Luxury Nha Trang trong kỳ nghỉ của gia đình.
Phía khách sạn luôn mong muốn chị có những trải nghiệm thật tuyệt với trong kỳ nghỉ của mình. Những nhận xét của chị chúng tôi sẽ cùng trao đổi với phía bộ hận ẩm thực để cải thiện vấn đề này.
Chúng tôi mong rằng sớm được phục vụ gia đình trong kỳ nghỉ tiếp theo.
Trân Trọng,
Lê Thị Công Dung
Tổng Quản Lý.
10/10 - Xuất sắc
David
Đi cùng bạn đồng hành
21/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An excellent luxury resort hotel with fine amenities and staff. A refuge from the neighbouring Vinpearl complex and theme park.
David
Lưu trú 6 đêm vào Tháng 4, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 23/05/2024
Dear Mr./Ms. David,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,
10/10 - Xuất sắc
Casimira
04/04/2024
Casimira
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 25/04/2024
Dear Mr./Ms. Casimira, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,
10/10 - Xuất sắc
Debbie
18/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We went as a family. My dad had some health episodes and the staff was tremendous. They were attentive and called the facility nurse and medic which provided the greatest care for our family. I really love the polite mannerism of all the staff. We were very lucky because of them.
Debbie
Lưu trú 2 đêm vào Tháng 3, 2024
Yours very truly, Hotel Management of Vinpearl Lux trả lời vào 19/03/2024
Dear Mr./Ms. Debbie,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
THIENNHI
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
03/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
MEMORABLE 4 DAYS STAY IN THE 4 BEDROOM VILLA FOR OUR SON'S 7th BIRTHDAY! The room was spacious and had everything we needed ! The manager made sure that our stay was perfect from the beginning until the very end ! The food was good and the staff super friendly! Special shoutout to Cat Nhien at the Lagoon restaurant ! She is the sweetest, super welcoming and super helpful if you have any questions! The beach is gorgeous! Quiet and very safe ! Our kids especially loved the heated kids pool ! We recommend this hotel and will come back for sure!
THIENNHI
Lưu trú 2 đêm vào Tháng 2, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 03/03/2024
Dear Mr./Ms. THIENNHI,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
don gyu
25/02/2024
don gyu
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 26/02/2024
Dear Mr./Ms. don gyu,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Kyung-Nyun
23/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Kyung-Nyun
Lưu trú 2 đêm vào Tháng 2, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 24/02/2024
Dear Mr./Ms. Kyung-Nyun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
8/10 - Tốt
ian
Đi cùng bạn đồng hành
31/01/2024
Thích: Sạch sẽ
Many of the staff need more training
ian
Lưu trú 2 đêm vào Tháng 1, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 31/01/2024
Dear Mr. Ian, Greeting from Vinpearl Luxury Nha Trang. Firstly, Thank you for your time that you spent filling our survey which helps us to become better place to stay.On the other hand, I am concerned to see the low points and share our apologies for any inconveniences that you had experienced during the stay at our property.Since your feedback is important to us, I would like to ask you to share more detail information about your feelling. It will be helping us to improve our service.I would like to thank you one more time for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Luxury Nha Trang soon.If you need any further assistance please do not hesitate to contact us via email.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Joe, Merced
16/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is an excellent hotel for relaxation with 5 stars service
Joe
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 28/01/2024
Dear Mr./Ms. Joe, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
dong geun
Đi cùng gia đình và trẻ nhỏ
08/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
dong geun
Lưu trú 4 đêm vào Tháng 1, 2024
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 09/01/2024
Dear Mr./Ms. dong geun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Wolfgang
Đi cùng bạn đồng hành
20/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Entspannung pur!
Die Anlage ist sehr gepflegt, sauber und nicht zu groß
Das gesamte Personal ist super nett und zuvorkommend. Hier wird jeder einzelne Gast wertgeschätzt und ist nicht nur einer von vielen.
Sowohl am Pool als auch am Strand sind immer Liegen frei. Gerne wieder
Wolfgang
Lưu trú 7 đêm vào Tháng 11, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 21/11/2023
Dear Mr./Ms. Wolfgang,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Sung Hun
Khách đi công tác
07/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sung Hun
Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 08/11/2023
Dear Mr./Ms. Sung Hun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Hugh
01/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hugh
Lưu trú 8 đêm vào Tháng 10, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 03/11/2023
Dear Mr./Ms. Hugh, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
KISU
Đi cùng gia đình
01/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
서비스와 시설은 아주 좋습니다. 다만 모기가 좀 많아서 실내에서 사용할 수 있는 모기약이나 기피제를 꼭 챙겨가세요.
KISU
Lưu trú 2 đêm vào Tháng 10, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 01/11/2023
Dear Mr./Ms. KISU, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
KANG
Đi cùng gia đình
12/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
KANG
Lưu trú 5 đêm vào Tháng 9, 2023
Yours very truly, Hotel Management of Vinpearl Lux trả lời vào 12/10/2023
Dear Mr./Ms. KANG,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
03/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
훌륭한 숙소
완벽한 휴가를 위한 최적의장소..
친구들 부부들과의 힐링여행에 딱 어울리는 정말 좋은 숙소네요^^
Khách đã xác thực
Lưu trú 5 đêm vào Tháng 9, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 03/10/2023
Dear Mr./Ms. Anonymous ,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Jeongheon
02/10/2023
Jeongheon
Lưu trú 2 đêm vào Tháng 9, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 03/10/2023
Dear Mr./Ms. Jeongheon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Yoshikatsu
05/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 05/09/2023
Dear Mr./Ms. Dear Mr./Ms. ,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha TrangWe are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
8/10 - Tốt
??
Đi cùng gia đình và trẻ nhỏ
11/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
밥이 맛이 없음
??
Lưu trú 3 đêm vào Tháng 8, 2023
Yours very truly, Hotel Management of Vinpearl Lux trả lời vào 11/08/2023
Dear Mr./Ms. Valued Guest, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
JAEKOON
Đi cùng gia đình
08/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best resort ever!!!!! kind staffs, nice and clean room, large pool, beautiful resort, private beach, good food.. I loved everything! Especially massage by the sea was the best! Anyone coming to this place MUST visit the spa!
JAEKOON
Lưu trú 2 đêm vào Tháng 7, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 09/08/2023
Dear Mr./Ms. JAEKOON, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Jonghoon
Đi cùng gia đình
01/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was so comfortable resort. All of the steps are professional for client.
Jonghoon
Lưu trú 3 đêm vào Tháng 7, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 03/08/2023
Dear Mr./Ms. Jonghoon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Jeongmin
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
30/07/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable and nice service we got from employees during stay. I would like to come back later...
Jeongmin
Lưu trú 3 đêm vào Tháng 7, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 30/07/2023
Dear Mr./Ms. Jeongmin , Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
??
27/06/2023
??
Lưu trú 2 đêm vào Tháng 6, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 18/07/2023
Dear Mr./Ms. Valued guest, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
Narae
10/05/2023
Narae
Lưu trú 2 đêm vào Tháng 5, 2023
Hotel Management of Vinpearl Lux trả lời vào 12/05/2023
Dear Mr./Ms. Narae, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
HEERAE
08/03/2023
HEERAE
Lưu trú 3 đêm vào Tháng 2, 2023
Hotel Management of Vinpearl Luxury Nha Trang trả lời vào 09/03/2023
Dear Mr./Ms. HEERAE , We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
YONG JIN
Đi cùng gia đình
23/02/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
최고입니다.
직원서비스가 너무 좋았고 자연친화적인 호텔입니다. 일상의 피로에 젖어 힘들때 쉬고 갈 수 있는 그런 호텔.
YONG JIN
Lưu trú 2 đêm vào Tháng 2, 2023
Reservation Agent trả lời vào 23/02/2023
Dear Valued Customer,Warmest greetings from Vinpearl Luxury Nha Trang.We have received your feedback after your trip with us. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleague.Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team
10/10 - Xuất sắc
Jing
Đi cùng gia đình và trẻ nhỏ
15/01/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful experience. Can’t expect more
Jing
Reservation Agent trả lời vào 16/01/2023
Dear Sir/Madam,Warmest greetings from Vinpearl Luxury Nha Trang. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleaguesYour feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team
10/10 - Xuất sắc
Magdalena
14/01/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Much needed rest. Wonderful staff.
Magdalena
David Artigue trả lời vào 14/01/2023
Dear Mr. / Ms Magdalena, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue
10/10 - Xuất sắc
YOUNGSUK, ROCHESTER
Đi cùng gia đình
12/01/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The warmest hospitality that I have ever experienced was provided to my family. Our privacy was also highly protected.
YOUNGSUK
Reservation Agent trả lời vào 12/01/2023
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your kind words and we will be sure to share your compliment with all colleagues.We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Nha Trang
8/10 - Tốt
SANG HUN
09/01/2023
SANG HUN
Lưu trú 2 đêm vào Tháng 1, 2023
David Artigue trả lời vào 11/01/2023
Dear Mr. / Ms SANG HUN, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue
10/10 - Xuất sắc
JOO MIN
08/01/2023
JOO MIN
Lưu trú 1 đêm vào Tháng 1, 2023
Reservation Agent trả lời vào 10/01/2023
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your feedback and we will be sure to share your compliment with all colleague. We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,
10/10 - Xuất sắc
Jin Mi
02/01/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was great
All the staffs were extra ordinary kind and helpful. room was clean and well equipped. Thanks for the food basket. all areas were quiet and environmental friendly. Restaurant was nice and food was ok. I love the croissants and waffles. Anywhere in the vinpearl island, you can move by the buggies with ease. Vin wonders was wonderful, no cue to excess saffari, underworld nor any water slides. From Luxury to the Vinpearl golf CC, it took about 10 mins by buggy. CC was pretty tightly running like Korea. I prefer to go any other places.
Jin Mi
Lưu trú 2 đêm vào Tháng 12, 2022
Vinpearl Luxury Nha Trang trả lời vào 05/01/2023
Dear Mr. / Ms Jin Mi,Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’.General Manager,David Artigue
10/10 - Xuất sắc
Jun
20/11/2022
Jun
Lưu trú 1 đêm vào Tháng 11, 2022
10/10 - Xuất sắc
Byeonghoon
23/09/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
GooD
There was an issue on the housekeeping, but the staffs were very skilled at handling it and we appreciate it a lot. It was a good price overall, the room was clean and well-equipped, and full of friendly staffs. Thanks a lot of the good experiences there!
Byeonghoon
Lưu trú 2 đêm vào Tháng 9, 2022
Hotel Management of Vinpearl Lux trả lời vào 24/09/2022
Dear Mr./ Ms. Byeonghoon,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,
10/10 - Xuất sắc
Nam Gwang
Đi cùng gia đình
09/09/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nam Gwang
Lưu trú 3 đêm vào Tháng 9, 2022
Hotel Management of Vinpearl Lux trả lời vào 10/09/2022
Dear Mr. Kim Nam Gwang, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,
10/10 - Xuất sắc
DONGJIN
19/08/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
최고의 빈펄 럭셔리 리조트
빈펄 럭셔리 리조트 수영장이 크고 이뻐서 좋았습니다. 그리고 산책중에 리조트 직원이 카메라로 사진을 찍어줘서 너무 좋은 시간을 보낼 수 있었습니다.
DONGJIN
Lưu trú 2 đêm vào Tháng 8, 2022
Hotel Management Team trả lời vào 19/08/2022
Dear Mr./Ms. Dong Jin,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Marriott experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management TeamVinpearl Luxury Nha Trang
10/10 - Xuất sắc
MIN SHIK
31/07/2022
MIN SHIK
Lưu trú 2 đêm vào Tháng 7, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 02/08/2022
Dear Min Shik,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hotel Management Team Vinpearl Luxury Nha Trang
10/10 - Xuất sắc
GT
14/07/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
좋은 여행
전반적으로 훌륭한 관리상태. 길거리, 수영장, 바닷가까지 주기적으로 청소를 하고 직원들도 매우 친절합니다.
GT
Lưu trú 2 đêm vào Tháng 7, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 16/07/2022
Dear Guest,
Thank you for the great review of our hotel
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
10/10 - Xuất sắc
STEVEN JOHN
Đi cùng gia đình
08/07/2022
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vinpearl Luxury Nha Trang is a fantastic destination. All the staff from the pool attendant to the front desk are ultra friendly, helpful and nice. Vinpearl has a number of resorts on that part of the island but almost all cater to a larger mass market. If you want privacy and laid back beach/pool lifestyle, i can't recommend enough. Back in Saigon and already missing the place.
STEVEN JOHN
Lưu trú 9 đêm vào Tháng 6, 2022
The Hotel Management trả lời vào 12/07/2022
Dear Mr. Rees Steven John, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish you have a great time at our resort. Best Regards, The Hotel Management
10/10 - Xuất sắc
Jeanine
07/05/2022
Jeanine
Lưu trú 3 đêm vào Tháng 5, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 09/05/2022
Dear Jeanine,
It is a great pleasure for me to know that everything has met your expectation. We are pleased and happy to read this great review from you.
Thank you very much and We all here look forward to welcoming you back in the near future.
Thanks and Best Regards!
10/10 - Xuất sắc
Kevin Nordmand
27/04/2022
Kevin Nordmand
Lưu trú 4 đêm vào Tháng 4, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 22/05/2022
Dear Kevin Nordmand,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
10/10 - Xuất sắc
Nam
Đi cùng thú cưng, Đi theo nhóm, Đi cùng gia đình, Khách đi công tác, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
19/04/2022
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff members were courteosy and welcoming.
Nam
Lưu trú 1 đêm vào Tháng 4, 2022
Hotel Management Team Vinpearl Luxury Nha Trang trả lời vào 22/05/2022
Dear Mr. Nam,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
2/10 - Tồi
Khách đã xác thực
21/06/2020
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 6, 2020
Vinpearl Luxury Nha Trang trả lời vào 23/06/2020
Dear Valued Guests!
Thank you for your review about hotel. We will be happy if you can share some details about our service which haven't get your expectation yet. We will improve base on your feedback.
And we hope that we can get 5 start review from you next time.
Best regards
Vo Thi Thanh Than
Front office Manager
10/10 - Xuất sắc
JeongHoon
Đi cùng gia đình
04/02/2020
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
아주 편히 쉬다 왔어요
방 바로 앞에 바다와 모래사장이 있어 너무 좋아요
JeongHoon
Lưu trú 4 đêm vào Tháng 1, 2020
Vinpearl Luxury Nha Trang trả lời vào 20/04/2020
Dear JeongHoon
Thank you very much for all of your great feedback about our services and facilities
I am very happy to know you have satisfied with your stay last time. I hope next time our sunny island will welcome you back and stay with us very soon.
Best Regards,
Vo Thi Thanh Than
Front Office Manager
10/10 - Xuất sắc
KIBEOM
15/01/2020
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
여지껏 가본 서비스중 최고입니다
KIBEOM
Lưu trú 2 đêm vào Tháng 1, 2020
Vo Thi Thanh Than - Front Office Manager trả lời vào 18/01/2020
Dear Kibeom,
Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.
Best Regards,
Vo Thi Thanh Than
Front Office Manager
10/10 - Xuất sắc
Khách đã xác thực
13/01/2020
Khách đã xác thực
Lưu trú 4 đêm vào Tháng 1, 2020
Vo Thi Thanh Than - Front Office Manager trả lời vào 18/01/2020
Dear Valued Guest,
Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.
Best Regards,
Vo Thi Thanh Than
Front Office Manager
10/10 - Xuất sắc
Michelle
10/01/2020
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
amazing service, needs a little work on the detail
The service was 5 star -- stunning setting and treated like royalty. Only two things were not great -- the TV was very complicated and "loaded" channels a bit slowly... also the water pressure in the shower was very weak. We did complain about this and they sent someone immediately but I didnt really make a difference
Michelle
Lưu trú 4 đêm vào Tháng 1, 2020
Vo Thi Thanh Than -Front Office Manager trả lời vào 12/01/2020
Dear Michelle,
Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.
Best Regards,
Vo Thi Thanh Than
Front Office Manager
8/10 - Tốt
haruka
Đi cùng gia đình
31/12/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ニャチャンのラグジュアリーホテル。静かでゆったりできる。プール、ビーチ、食事が良い。
haruka
Lưu trú 2 đêm vào Tháng 12, 2019
Vo Thi Thanh Than - Front Office Manager trả lời vào 31/01/2020
Dear Haruka,
Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.
Best Regards,
Vo Thi Thanh Than
Front Office Manager
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
27/12/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
정말 훌륭한 휴가였습니다
아주 만족스러운 휴가였습니다
다음기회에 또 방문할 예정입니다
빈그룹이 정말 체계적이고 관리가 잘되는곳이라고
생각합니다
친절하고 모든 시설상태가 아주 훌륭합니다
Khách đã xác thực
Lưu trú 4 đêm vào Tháng 12, 2019
Vo Thi Thanh Than - Front Office Manager trả lời vào 31/01/2020
Dear Valued Guest,
Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.
Best Regards,
Vo Thi Thanh Than
Front Office Manager