Dear Melvin,Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again soon. Best wishes,Pierre Messe, General Manager

Dear Dagmara,Thank you for sharing your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best regards,Pierre Messe, General Manager

Dear Roberto,Thank you for rating your stay with us.We are delighted to hear that the cleanliness of our rooms and the condition of our hotel met your expectations. Our team is committed to maintaining high standards of cleanliness and upkeep for the comfort and satisfaction of our guests.It is gratifying to know that your overall experience with us was positive. At Novotel Nice Centre Vieux Nice, we are dedicated to ensuring that every guest's stay is as enjoyable and comfortable as possible.We hope to provide you with a seamless experience on your next visit.Warm regards,Pierre Messe, General Manager

Sehr geehrter Gast.Wir danken Ihnen herzlich,dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu Ihrem Aufenthalt bei uns zu teilen.Es tut uns leid zu hören, dass die Größe und der Zustand Ihres Zimmers nicht Ihren Erwartungen entsprochen haben. Wir bemühen uns, allen unseren Gästen einen angenehmen Aufenthalt zu bieten, und bedauern, dass wir in diesem Fall nicht vollständig überzeugen konnten. Unsere Zimmergrößen sind standardisiert und auf unserer Website detailliert beschrieben, um Transparenz zu gewährleisten. Wir bedauern ebenfalls, dass Sie die Sauberkeit des Zimmers als nicht zufriedenstellend empfunden haben. Unsere Hauswirtschaftsabteilung arbeitet stetig daran, ein hohes Niveau an Hygiene und Reinheit zu gewährleisten, und wir nehmen Ihre Rückmeldung ernst. Es freut uns jedoch, dass Sie den Service unseres Teams als zufriedenstellend empfanden. Wir sind stolz auf unser Personal und seinen Einsatz, unseren Gästen einen exzellenten Service zu bieten.Wir hoffen, Sie geben uns die Gelegenheit, Sie bei Ihrem nächsten Besuch in Nizza mit Verbesserungen zu überzeugen. Mit freundlichen GrüßenPierre Messe, Hoteldirektor

Gentile Maria,Grazie per averci fatto conoscere la sua opinione.Siamo spiacenti di apprendere che la pulizia della camera non abbia soddisfatto le sue aspettative; la soddisfazione dei nostri ospiti è di massima importanza e prendiamo nota del suo feedback per migliorare ulteriormente questo aspetto.Tuttavia avrebbe dovuto informare la reception dei problemi riscontrati, in questo modo avremmo potuto provvedere immediatamente a risolverli e a garantirle un proseguo di soggiorno ottimale.Le porgiamo i nostri cordiali saluti.Pierre Messe, Direttore generale

Dear Guest,Thank you for taking the time to share your review.Our team endeavours to provide a memorable experience and it's a great boost for us all to receive a message of satisfaction from a recent guest.We look forward to welcoming you back. Warm regards,Pierre Messe, General Manager

Cher Quentin,Merci de nous faire part de votre retour d’expérience positif.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous recevoir de nouveau.Bien à vous.Pierre Messe, Directeur général

Dear Ana,Thank you for taking the time to give us your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope we may have the chance to welcome you back in the future. Kindest regards,Pierre Messe, General Manager

Cher Fabrice,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis de prendre connaissance de votre appréciation à l'égard du service.Toutefois, nous sommes surpris que votre chambre n'ait pas répondu à vos attentes.Sachez que nous sommes toujours à votre écoute sur place pour réagir et intervenir au mieux.Bien à vous,Pierre Messe, Directeur général

Chère Valérie,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir de nouveau,Pierre Messe, Directeur général

Dear Oumar,Please accept our sincere thanks for this kind review.We're thrilled to hear that our convenient location contributed to your amazing stay and that our friendly staff made a positive impression. Your appreciation of the hotel's appearance and the comfort provided is wonderful to hear, reflecting our recent updates to ensure guest satisfaction. It's also great to know that our selection of food met your expectations, aligning with our effort to offer a diverse and freshly prepared breakfast menu that includes freshly made orange juice and a large variety of options.We look forward to welcoming you back. Best regardsPierre Messe, General Manager

Dear Luis,Thank you very much for your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Pierre Messe, General Manager

Dear Sapideh,Thank you for reviewing your recent experience.We are delighted to hear that our convenient location and the friendliness of our staff met your expectations. We take pride in offering a good breakfast variety and fresh produce which is usually appreciated by our guests and which includes a selection of fruit juices, pastries and a pancake station.We have noted your concern about the room conditions and apologize for any discomfort. Our Executive and Superior rooms have been recently renovated for enhanced comfort and we regret this was not made clearer during your booking process. Our Reservation Department is at your disposal - so you are always welcome to give us a call and make sure you get the right room !On the final note we would like to thank you for the kind words about our hotel staff. Be reassured that your comments have been shared with the team.We hope to be able to welcome you in the future.Best wishes for the New Year!Pierre Messe, General Manager

Dear Ward,Thank you for such a positive review.We're delighted to hear that you enjoyed our comfortable beds and found our staff to be very friendly. Your appreciation of our location's proximity to the old town and tram lines is much appreciated, especially as we are looking forward to the completion of the tree-lined walkway for an even more perfect setting. It's wonderful to know that you found the breakfast to be of good value and enjoyed the wide selection of products available.We are always striving to provide the best possible service and conditions for our guests, and your feedback is invaluable in this ongoing process.We look forward to seeing you again.Best wishes for the festive season!Pierre Messe, General Manager

Cher Éric,Merci d'avoir pris le temps de nous faire part de votre avis.Nous sommes ravis que vous ayez apprécié la fontaine à eau à l’étage, une initiative que nous avons prise dans le cadre de nos efforts environnementaux pour réduire l'utilisation de plastique.Nous regrettons d'entendre que certains aspects de votre séjour n'ont pas répondu à vos attentes. Concernant la chambre, nous sommes constamment à l'écoute des retours de nos clients pour améliorer l'expérience globale. Nous cherchons continuellement des solutions pour assurer le confort de nos hôtes.Nous espérons vous recevoir à nouveau très bientôt pour un séjour parfaitement réussi.Bien à vous,Pierre Messe, Directeur général

Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous sommes enchantés que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir de nouveau très bientôt,Pierre Messe, Directeur général

Cher hôte,Merci de votre retour d'expérience.Nous sommes ravis d'apprendre que notre emplacement et le service ont répondu à vos attentes. Nous nous efforçons toujours de fournir des informations utiles et précises pour enrichir l'expérience de nos visiteurs. Toutefois, nous tenons à préciser que tous les hôtels Novotel ont le partenariat avec la marque mondialement connue RITUALS, qui utilise des ingrédients naturels, renouvelables et biologiques pour leurs produits.Pour le petit déjeuner, nous sommes surpris d'apprendre que notre offre variée, comprenant des jus de fruits frais pressés, des pancakes et une large sélection de produits chauds et froids, n'ait pas su vous satisfaire.Nous espérons avoir l’opportunité de vous revoir afin de changer votre perception concernant notre établissement.Bien à vous,Pierre Messe, Directeur général

Cher Frédéric,Merci d'avoir pris le temps de nous faire part de votre avis.Nous sommes ravis de lire que vous avez apprécié le service au petit déjeuner ainsi que l'emplacement de l'hôtel.Concernant le mobilier dans la chambre, n'hésitez pas à nous faire part de vos préoccupations pendant votre séjour, notre Réception est disponible 24h/24 pour vous assister.Veuillez noter que nos chambres Exécutives ont été rénovées récemment et pourraient offrir une meilleure expérience.Nous espérons vous recevoir à nouveau pour un séjour 100 % réussi.Bien cordialement,

Dear Najate,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,Pierre Messe, General Manager

Chère Marie,Merci pour la rédaction de cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir à nouveau très bientôt,Pierre Messe, Directeur général

Cher Thomas,Merci pour votre retour d'expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir chez nous très bientôt.Bien cordialement,Pierre Messe, Directeur général

Dear Juha-Pekka,Thank you for sharing your review.We are delighted to hear that you appreciated our convenient location with easy access to tram and bus stops. Our team takes pride in providing a friendly and welcoming atmosphere, so it is great to know that you found our staff to be kind and helpful.We are sorry to hear that the room cleanliness and amenities did not fully meet your expectations. We have recently renovated our Executive and Superior rooms, and we continuously strive to improve our facilities and services. We would have loved to solve this matter directly with you at the Hotel, so next time feel free to contact our Front Desk open 24/7.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,Pierre Messe, General Manager

Dear Fatima,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Pierre Messe, General Manager

Dear Neil,Thanks for taking the time to review your visit to our hotel.We are delighted to hear that you found our rooms well-equipped and comfortable. Our recent renovations and high-quality bedding ensure a pleasant stay for our guests.We appreciate your feedback regarding the breakfast pricing. While we understand your concern, we take pride in offering a wide variety of fresh and high-quality products, including freshly made orange juice and a large selection of items to cater to various dietary preferences. We believe that the quality and variety of our breakfast justify the price. However, we do offer alternative breakfast options such as the City Break formula for a more affordable choice.We hope that you will return on a future occasion. Best regards,

Dear Vijay,Thank you for taking the time to share your feedback.We are delighted to hear that you found our staff to be helpful and attentive during your stay. However, we apologize for the inconvenience caused by the leak in the bathroom of your initial room. We appreciate your understanding in allowing us to move you to another room to resolve the issue. We are glad that our location and other amenities were able to contribute to a positive experience during your stay.Best regards,

Dear Thierry,Thank you for taking the time to share your opinion with us regarding your stay.We are sad to see that your experience hasn't been fully satisfying.We would have loved to know how we could have improved your experience.Next time do not hesitate to share your comments with us.Best regards,Pierre Messe, General Manager

Dear Ludovic,Thank you for your valuable feedback.We regret we were not able to meet all your requirements.We would like to know how we could improve your experience with us.We hope to have the opportunity of welcoming you back in the future. Best regards,Pierre Messe, General Manager

Dear Mark,Thank you for taking the time to share your opinion with us.We are delighted to hear that you enjoyed our convenient location near the tram, providing easy access to the Old Town and seafront. It's great to know that our rooftop pool was a refreshing spot for you during your stay, even though it's not heated.We look forward to welcoming you back for another memorable experience.Best wishes,

Kära Farnaz,tack för att ni har tagit er tid att skriva en recension.De är fint att höra att ni uppskattade hotellets närhet till spårvagnen och enkelheten att ta sig till strandpromenaden. Vi hoppas att ni fick chansen att utforska våra vackra omgivningar.Vi beklagar att ni inte var nöjd med rummets skick och kvaliteten på sängar och kuddar. Vi vill informera er om att våra Executive och Superior-rum har renoverats nyligen och har nya DUNLOPILLO-madrasser med dubbel teknologi för ökad komfort och stöd. Vi arbetar ständigt med att förbättra våra faciliteter och kommer att ta era synpunkter i beaktande för framtida förbättringar.Vi hoppas att ni ger oss en ny chans att visa vår förbättrade service och komfort nästa gång ni besöker Nice. Med vänliga hälsningar,Pierre Messe, General Manager

Dear William,Thanks very much for your feedback.We are glad to hear that you appreciated our modern reception and dining area. However, we apologize for any inconvenience you may have experienced in your room. We have recently renovated our Executive and Superior rooms, and we are continuously working on improving our spaces to ensure the comfort of our guests. Our housekeeping service is available until 8:30 p.m., and we would have been happy to address any concerns regarding cleanliness during your stay.We hope that despite these issues, you were able to enjoy your stay and the convenient location of our hotel.We hope we have the opportunity of seeing you again in the future.Kind regards,

Dear Laurent,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Best wishes,Pierre Messe, General Manager

Dear James,Thank you for your review.We are pleased to know that you had a great stay with us.We look forward to seeing you again in the future.Best wishes,Pierre Messe, General Manager

Dear Guest,Thanks for this review.We appreciate you taking time to share your feedback with us. We are continuously working on improving our facilities, and we have recently renovated our Executive and Superior rooms. We hope you will have the opportunity to experience these updated rooms during your next visit.There must have been a confusion regarding the parking options. Since we do not have private parking lots in front of the Hotel - we do suggest our guests to use the nearby public parking, where we have private parking space in a secure area. We are sorry for any inconvenience this may have caused during your stay.Best regards,

Dear Mairead,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Pierre Messe, General Manager

Dear Habiba,Thank you for taking the time to review your stay.We are thrilled to hear that you found our hotel amazing. It's great to know that our team made a positive impression on you with their helpfulness.We also appreciate your mention of the free massages on Thursdays, which are indeed a popular and relaxing treat for our guests.We look forward to seeing you again on your next stay.Best wishes,

Gentile Benedetta,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato il servizio offerto dal nostro personale. Ci dispiace che non abbia trovato l'area relax adeguata alle sue aspettative. La nostra piscina panoramica è pensata per offrire un'oasi di tranquillità nel centro della città e siamo costantemente impegnati nel migliorare i nostri servizi. Per quanto riguarda il pagamento anticipato o immediato di alcuni servizi, come gli asciugamani della piscina, ciò è dovuto alle nostre politiche interne volte a garantire un'esperienza piacevole e sicura per tutti i nostri ospiti.Saremo lieti di poterla accogliere di nuovo presso il Novotel Nice Centre Vieux Nice in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

Kära Helena,tack för era ord efter er vistelse hos oss.Vi är glada att ni hade en bra och lugn vistelse hos oss.På återseende!Pierre Messe, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 호텔의 위치와 편리한 교통에 대해 좋게 평가해주신 점 대단히 감사드립니다. 저희 호텔은 니스의 올드타운과 도보 10분 거리에 위치해 있으며, 인근 트램 정거장을 이용해 시내 중심부로 편리하게 이동하실 수 있습니다. 또한 옥상과 야외 수영장 시설도 마음에 드셨다니 저희도 기쁘네요. 다른 불편함 없이 편안히 머물다 가신 것 같아 다행입니다. 부디 저희 호텔에서 머무시는 동안 니스에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Pierre Messe, General Manager

Chère Adeline,Merci pour cet aimable commentaire.Nous sommes heureux que votre séjour se soit bien déroulé et que vous ayez apprécié le petit déjeuner, la piscine ainsi que notre emplacement.Merci de mentionner le parking gratuit.Nous serions ravis de vous revoir pour une expérience toujours de qualité.Bien à vous,Pierre Messe, Directeur général

Dear Wai,Thank you for sharing your review.We are sorry to learn about the poor attitude of our reception team. We strive to provide excellent service to all our guests, and we apologize for any inconvenience you may have experienced.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Kind regards,Pierre Messe, General Manager

Kära Tove,tack för att ni har tagit er tid att skriva en recension.Det är fint att höra att ni uppskattade vår frukost. Vi strävar efter att erbjuda ett brett utbud av alternativ för att tillgodose alla våra gästers behov och smaker och serverar bland annat färskpressad apelsinjuice. Tack för att ni även nämner vårt läge nära gamla stan och servicen som bra. Vårt team strävar alltid efter att erbjuda bästa möjliga service och kvalitet till våra gäster och det är fint när det uppmärksammas.Vi beklagar att ni upplevde väntetider med hissarna. Vänligen notera att vi har två hissar och en trappa för de som föredrar det. Vi har också noterat era synpunkter om poolen och kommer att undersöka om det är något vi kan göra för att förbättra oss. Vi hoppas att ni ändå kunde njuta av vår panoramautsikt och lugna oas mitt i stadens centrum. Vi förstår att det kan vara lite lyhört i vissa rum, men vi har dubbelglas och dubbla dörrar för att minimera ljudnivån så mycket som möjligt.Vi önskar er varmt välkommen åter.Med vänliga hälsningar,Pierre Messe, General Manager

Dear Bích,Thank you for taking the time to share your review.We’re sorry to hear your bed did not meet your expectations; we understand that bed preference varies. The comfort of our guests is very important to us, so please don't hesitate to let us know of any issues, we are here to help find a solution.We look forward to seeing you again on a future occasion. Best regards,Pierre Messe, General Manager

Kära Maria,tack för att ni har tagit er tid att skriva en recension.Det är fint att få läsa att ni trivdes bra hos oss och att ni uppskattade vår frukost. Vi strävar efter att erbjuda ett brett utbud av alternativ och serverar bland annat nypressad apelsinjuice, äggröra och olika bakverk. Det är alltid trevligt att få positiv feedback om våra ansträngningar och vi tackar er för er fina kommentar. Vi är glada att ni upplevde våra lokaler som välstädade. Att hålla rent och snyggt är viktigt för oss och det är roligt att höra att det märks. Det är också mycket uppmuntrande att veta att ni tyckte om vår trevliga personal, som alltid strävar efter att erbjuda bästa möjliga service och kvalitet till våra gäster.Vi hoppas att ni kommer tillbaka och besöker oss igen snart. Med vänliga hälsningar,Pierre Messe, General Manager

Sehr geehrte Cynthia,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es freut uns zu hören, dass Sie die fußläufige Erreichbarkeit vieler Sehenswürdigkeiten schätzen. Wir möchten jedoch klarstellen, dass unsere Lage in der Nähe der Altstadt von Nizza und des Place Garibaldi liegt, was normalerweise als eine sichere und angenehme Gegend gilt. Wir bedauern, dass Sie während Ihres Aufenthalts den Eindruck hatten, durch weniger ansprechende Gegenden gehen zu müssen. Wir hoffen, dass dies Ihren Gesamteindruck von unserem Hotel nicht beeinträchtigt hat.Gern würden wir Sie auch in Zukunft wieder bei uns begrüßen. Mit freundlichen Grüßen,

Hej Marianne,tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os.Vi er glade for at høre, at du nød vores centrale beliggenhed, som er tæt på både byen og stranden. Vi beklager, at du ikke var tilfreds med størrelsen af vores pool og antallet af liggestole. Vores pool er designet til at være en rolig oase i byens centrum, og vi gør vores bedste for at opretholde en behagelig atmosfære for vores gæster. Vi vil gerne informere dig om, at poolen er tilgængelig for gæster på ankomst- og afrejsedage, medmindre der er særlige omstændigheder.Vi beklager ulejligheden med rengøringspersonalet, der kom ind på dit værelse uden at banke på. Vi vil tage dette op med vores husrengøringsteam for at forbedre vores service. Det glæder os at høre, at du satte pris på vores drikkevandstilbud, som er en del af vores miljøinitiativer.Vi håber at få mulighed for at byde dig velkommen tilbage til vores hotel i fremtiden. Med venlig hilsen,Pierre Messe, General Manager

Cher Omar,Merci pour votre sympathique commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement,Pierre Messe, Directeur général

Dear Helen,Thank you for taking the time to provide your feedback.We are thrilled to hear that you found our hotel to be amazing and fantastic value for money. It's great to know that you and your family enjoyed the rooftop pool and found most of our staff to be friendly.We apologize for the inconvenience you experienced during your check-out with one of our receptionists. We will address this issue internally to ensure that all our guests receive the best possible service. Regarding the taxi fare, we are glad that you found a more affordable option with Uber. As for the pool access after check-out, we apologize for any miscommunication and appreciate your understanding of our policies.We hope to have the pleasure of seeing you again in the future. Kind regards,

Góðan dag Katrín,þakka þér fyrir umsögnina um dvölina þína hjá okkur.Það er okkur mikil ánægja að veita gestum okkar góða þjónustu og þægilega dvöl.Við vonumst til að sjá þig aftur fljótt, Með kveðju,Pierre Messe, General Manager