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"Stayed at APA Hotel Niigata Furumachi and the experience was disappointing mainly because of the bed quality. The mattress was extremely soft and badly worn out, sinking deeply in the middle until it felt like we were touching the bottom of the bed frame. It was very uncomfortable and made it difficult to get proper rest. When we requested to change rooms or a topper, a senior lady staff member informed us that all the beds in the hotel were the same, so no alternative solution was offered. While the location of the hotel is convenient and the room was generally clean, the poor mattress condition seriously affected our stay. Would only recommend this hotel if you do not mind very soft and worn mattresses."

"Location was amazing - straight outside Niigata Station. Excellent for price, exactly what you would expect from a budget Japanese hotel. Stayed 4 nights and would stay again."

"Very good location. Breakfast was good. I’d like to come back again. "

"Beautiful and comfortable hotel with stunning views of the city and river. Staff was responsive and welcoming. The breakfast buffet was fresh, interesting, and delicious. The proximity of the hotel to restaurants, the river, and other places of interest was ideal for walking. The rooms were spacious and comfortable."

"Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke. "