2/10 - Tồi
kevin
Đi cùng gia đình
14/08/2025
Không thích: Tiện nghi, dịch vụ
Every hotel we stayed at all across the country provided complimentary coffee for customers in a common area of the lobby. Not them. Every customer repeatedly asked where the coffee kiosk was. Their answer, only at breakfast time. Swimming pool area run down and dirty. We put money in a washing machine and it jammed. When I went to make them aware of it, the girl said we don’t deal with that you have to call the number on the washing machine. So I said what do I do about my clothes? Well you have to call the number. I said what do you take responsibility for? What a Mickey Mouse place this is. A guy heard me and as I was walking to my room, he flagged me down and said he would help me. He got a screwdriver and got our quarters out we used another washer. The whole hotel experience was unacceptable. I will never stay at a sleep inn again. Ironically, less expensive hotels provided more amenities and better customer service than this place in Norfolk the only upside was a good variety of eating places on the perimeter of the hotel. Other than that, it was awful. I would not recommend staying there to anyone.
kevin
Lưu trú 2 đêm vào Tháng 8, 2025