Khách sạn North Salem , Salem

"The restaurant/bar was connected to the property great atmosphere great staff"

"I thought for the price of the room the place would be a lot nicer. I tried to check in a little early because my travel plans had changed. Unfortunately I was not able to do so and no other option was given. When I checked into my room (King room with jetted tub) I noticed that it was clean and had the right size bed. The bed itself was in rough shape. Very hard and sloped down to one side. The floor in front of the tub that was next to the bed was buckled from moisture. There were...

"Parking easy, shower good, mattress very firm, no breakfast, small gym"

"Very friendly staff! They were doing some remodeling while we were there to make improvements which is nice. Easy access from the highway, quiet location & close to restaurants. "

"This is the type of place you’d take a bad bar room decision. Carpeting is stained throughout and the tile floors were sticking to our feet."

"Before I even arrived, I received a “goodbye” email — not exactly a welcoming start. Check‑in isn’t allowed until 4pm, yet the lobby closes at 5pm, which is incredibly inconvenient and not customer‑oriented. I didn’t meet a single staff member during my entire stay. The room had multiple issues from the moment I walked in. The towels appeared dirty, and what looked like blood stains on one of the pillows was completely unacceptable. The thermostat was set to 68°, yet the room climbed to 85°...

"great stay great staff, clean"

"Everything was perfect,except having to go outside to smoke.Why not use Air purifiers for smokers? I do at home and they work really well."

"The only issue we had was in the bathroom. If you have any disabilities, the bathroom is very small and the shower is awkward and there is no grab bars."

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"Very quaint and cute little place. Convenient to shops and nearby food. I enjoyed my stay very much. It’s an older place but they keep it clean and the price is very fair."

"The building itself was beautiful like a castle. But the parking is so far away and the set up of the parking lot not good. There’s absolutely nothing here to see or do. You can’t even get a complementary cup of coffee.! The coffee maker in my room, someone opened coffee and poured it in the wrong slot and apparently nobody cleaned it out before we checked in?? When the heat just at 70 hit the room it smelt like something was burning? The table to sit at was so wobbly you couldn’t sit there and...

"Breakfast was basic lacked a lot of varieties could have used some fruits. Etc…. Bed was comfortable room was clean would be back "

"Staff is extremely friendly, helpful and accommodating."

"We had a wonderful stay at the Essex Street Inn. We loved the cleanliness of the Inn. The Continental breakfast was just what we needed. Good selection of breakfast choices. Hope the Inn never changes the breakfast choices. Will go back."

"Convenient, clean, quiet and affordable.. My new home away from home when I’m in NH."

"Very good breakfast variety. Like brewed decaf coffee"

"The staff were disorganized and rude. They communicated with me poorly and did not take any accountability for their mistakes and disorganization. The staff did not apologize for the inconvenience and denied to accommodate my husband and I in anyway. I felt disrespected and dismissed as a guest. "

"Sweet little bistro bar and the bartenders were wonderful."

"Small, cozy place that was outfitted incredibly well, decorated well with warm, neutral colors, and was extremely comfortable. I will definitely go back to this place if I'm looking to overnight in Newburyport again!!!"