Tìm Villa tại Thung lũng Sông Bắc Saskatchewan

"Check in was more than 30 minutes. Once we had our keys we were told they were temporary keys and to get back in line in 10 minutes for the actual keys. We were told this was because the room was marked as clean. But not marked as ready. So staff had to go room to room to see if the clean rooms were ready. The catch is we would have had to wait in line for another 30 minutes to get the actual keys after we were given the temporary keys. Process made no sense. The hotel is also in a pretty run...

"Poor parking, no robes initially, robe delivered was old and torn. Towels were old and hard, Pillows only 3 initially were small and uncomfortable. Room configuration was odd, tv remote was slow. Air conditioning was ineffective"

"Great location, super friendly staff."

"AC in the main area works amazing but zero vents to the bedrooms . Extremely hot even with the fans they provide in the bedrooms . Hotel is currently under renovations . No notice of the renovations and full rates ."

"Disappointing Stay — Especially for a Concert Weekend We stayed at the Matrix Hotel in Edmonton this weekend for a concert, and unfortunately, the experience was disappointing. Check-in was at 3:00 p.m., but when we arrived at 3:20, we were told our room wasn’t ready and to come back in half an hour. Several other guests were in the same situation. For a busy concert weekend and the significantly higher room rates, I would have expected the hotel to have enough staff to handle the number of...