Residences in North Somerset

"Ok"

"The staff were outstanding, from the guys on reception through to the breakfast staff. The rooms were lovely, clean and welcoming, the fridge was an added bonus. Breakfast was great, everything you could have ask for, they had a waffle machine that made the most delicious blueberry waffles. The location is perfect, 1 minute walk to the thermal spa and shops and the other direction pubs and restaurants We found the hotel to be very quiet not just the location but clientele. "

"Clean and tidy room, the bed was very comfortable and the staff are very friendly and helpful. The location of the hotel is perfect with the bars and restaurants being extremely close. Overall, would stay again and recommend to others. "

"Best things about the hotel are its obvious location to the airport (3min walk) and the fact that it is new. Aspects to improve on are the menu, ‘just sold the last one’ being the obvious one! "

"Staff amazing"

"Very good"

"First time I’ve never really been impressed with the staff. On arrival they didn’t even acknowledge our presence - both tapping away on their computers - until one finally acknowledged us and said the other one would check us in. After another while, she finally just said “surname”!! No smile, no greeting. Nothing. Apart from that, great hotel as always. Close to great restaurants and walking distance of town. "

"Bathroom cleanliness leaves a lot to be desired, the holder for the shampoos a d shower gel was completely filthy in the parts you can’t see, behind the bottles and under the floor drain is also very dirty "

"Staff very friendly, excellent location, lovey room. "