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"Problem with staff taking drinks orders and paying attention to customer. Spa over booked and cost to use. Overall hotel is a good stay but is a bit out of the way from Liverpool City Centre. "

"Great hotel, great value for money"

"Great hotel. Great staff and clean room "

"Great location! Beds super comfy and a great room!"

"Great basic hotel for night out. Close to NQ. Clean comfortable rooms. "

"Was a quick overnight stay before flying out early morning ... Was a lovely relaxing start to the holiday being really convenient to get to the early check-in. "

"Staff were very helpful and friendly. My friend and I booked a twin room which was a very good price. Overall it was clean but there was no plug in the sink and no mattress protector on the beds. The room has a safe and a small fridge, but the biggest disappointment was the absence of a kettle and tea/coffee facilities. Maybe this is a generation thing, but it has put us of returning. We had a drink in the bar which was very nice and reasonably priced. I suppose you get what you pay for. "

"Ideal location, friendly staff."

"I wish the spa was more easily available- we didn’t pre book and it was full"