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"Our stay was amazing, the staff was phenomenal. Very clean room we stayed in. "

"We left Cleveland 40 years ago. I liked the fact that the city is walkable and tourist friendly with many attractions and good restaurants. We especially enjoyed staying at the Hyatt in the historical Arcade."

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"The staff was very friendly. "

"For the most part the Property was really clean. "

"The restaurant staff and food was delicious. Check in was easy and the valet was so convenient."

"Issue w shower water temp adjustment"

"This hotel was great. Convenient to downtown without the hassle. An uber is about 15 minutes to the HB stadium. Bed was super comfortable. Breakfast typical with oatmeal, cereal, eggs, sausage, bagel, toast, and yogurt. Front desk staff was super nice and gave me suggestions and advice. "

"The lobby was clearly new and refurnished, but not so for the rooms, which looked like they hadn't been redone in a couple of decades. There weren't enough towels for 4 people on check in and it took 3-4 minutes for the water to get hot for each shower. "